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TicketsOnSaleReviews 36,492

3.8

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From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

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Canada
1 review
0 helpful votes
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Ticket sales
August 29, 2025

Bought ticket n line had a confirmation email the next day and a follow up a few days later to ensure I receive it

Date of experience: August 19, 2025
Kentucky
1 review
0 helpful votes
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Havnt gotten tickets yet how will I know if it's good or not, it's making me put 50 characters so I'm just filling in words here to answer this dumb survey for something I havnt even attended yet

Date of experience: August 14, 2025
New Mexico
1 review
0 helpful votes
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N/a
August 29, 2025

Easy to use but a little difficult to retrieve the tickets. Did not realize I needed to confirm receiving confirmation email.

Date of experience: August 19, 2025
Massachusetts
1 review
0 helpful votes
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4 Queens tickets
August 29, 2025

It was a pretty easy site to navigate and we look forward to the show

Date of experience: August 15, 2025
Connecticut
1 review
0 helpful votes
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Could not get app to work
August 29, 2025

It was difficult for me. I had to ask for help twice, via text.

Date of experience: August 19, 2025
Florida
1 review
0 helpful votes
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No ticket
August 29, 2025
Updated review

I received the confirmation email but never the email with the ticket. I had to contacted customer service to get it.

Date of experience: August 16, 2025

Easy way to get the parking spot
August 22, 2025
Previous review

Easy way to get the parking spot

Date of experience: August 12, 2025
Canada
1 review
0 helpful votes
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Confusing
August 29, 2025

Go on one web site wind up on another then after i have mistakenly made a purchase i am trapped congratulations on the bait and switch:-(

Date of experience: August 19, 2025
Canada
1 review
0 helpful votes
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So easy
August 29, 2025

Could not have been easier. Thank you and we look forward to more events.

Date of experience: August 19, 2025
Canada
1 review
0 helpful votes
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Etickets
August 29, 2025

When do I get my tickets? I would prefer to get them when I order.

Date of experience: August 19, 2025
Texas
1 review
0 helpful votes
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Rockhounds
August 29, 2025

Process was ok. Not hard to do. Will probably use again when I get tickets to games or shows

Date of experience: August 19, 2025
District of Columbia
1 review
0 helpful votes
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Good
August 29, 2025

Good l I don't have anything to really say because my daughter is the one to purchase the tickets

Date of experience: August 22, 2025
Washington
1 review
0 helpful votes
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It was relatively easy.
August 28, 2025

It took only 15 minutes.
I have received confirmation, but am awaiting the parking pass. It's impossible to give a 5 star review when the goods are still en route.

Date of experience: August 18, 2025
Colorado
1 review
0 helpful votes
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Very helpful and easy
August 28, 2025

Looking for parking tickets very easy to find. Kept me up to date on everything

Date of experience: August 22, 2025
New York
1 review
0 helpful votes
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ASU tickets
August 28, 2025

Not happy tickets are not sent yet since seats are reserved and paid

Date of experience: August 18, 2025
Canada
1 review
0 helpful votes
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Delivered as promised
August 28, 2025

Placed my order- received a confirmation.
Funds were withdrawn

Date of experience: August 24, 2025
Tennessee
1 review
0 helpful votes
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Okay
August 28, 2025

It was very very easy to use. Would recommend to someone else.

Date of experience: August 18, 2025
Indiana
1 review
0 helpful votes
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More info the better
August 28, 2025

Like to know better directions for the parking space purchased & it's specific location relative to the pavilion - please email better instructions for first time attendees

Date of experience: August 18, 2025
Florida
1 review
0 helpful votes
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👍
August 28, 2025

I already bought tickets with you, it was also a Good experience

Date of experience: August 18, 2025
New Jersey
1 review
0 helpful votes
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Great experience
August 28, 2025

Everything was as expected. Email confirmation was on time. QR code worked at the parking garage. No issues. Great experience.

Date of experience: August 22, 2025
Missouri
1 review
0 helpful votes
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Puzzle
August 28, 2025

Htruknouuuhgs at jiggle com bye ad I'll f can jfsxx S B hug C bhbxscc dad bb. I don't want to submit a review for something I don't have yet

Date of experience: August 18, 2025