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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Quick and easy process of getting the tickets for a concert on their website.
I was overcharged by $104. I have reached out to customer service but have not heard back.
I liked the verification system because ticketmaster services were compromised in the past. I also appreciated the bold headings in the emails so I knew what was going on.
I paid my tickets 5 days ago and haven't received those yet. I can't understand what happened
I had issues with my purchase and customer service was great sorry resolution
So far so good. I haven't received tickets yet so I'm hoping they will c come soon
Great time at the field with my 5 year old son. He was able to run the bases after the game.!
So far so good. But I don't look how you hold the tickets. I feel like when I pay for them, they are mine and they should be sent to me
Purchase successfully the first time，and the price is reasonable，very good！
Nice show, beautiful and magical place. Recommend. Thanks
Tickets On Sale prices are in American dollars and cost was way higher than what I could buy from TicketMaster. My bad as I googled ticketmaster and didn't notice that I wasn't on Ticketmaster after I purchased the tickets. I'd like to cancel tickets and website isn't very accommodating for that so will take my lumps. Won't let this happen to me again.
I have nothing negative to say. Instead of being able to park at 5pm I wish we can park a little earlier.
Не советую никому покупать билеты через перекупщиков. Я поспешила, потому что они пишут, что якобы осталось 7% билетов и купила заранее, заплатив в 4 раза дороже. Он обошелся мне 226 долларов. А потом нашла сайт-оригинал и оказалось, что билет стоит всего 56 долларов и сдать его нельзя. Разве что пришёл через сутки.
Easy to find and park. Was a little confused about entry. Arrived and there was no attendant to take our QR code. We pulled a ticket hoping the QR code would work on exit. (It did, whew) Was not a long walk to the stadium. Great parking spots.
We have received confirmation of purchase but have not yet seen tickets.
Thanks fir being ao quick and easy!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members