From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobile entry, UPS, and special delivery, depending upon the specific listing.
We hope to add you to our growing list of satisfied lifetime customers. TicketsOnSale.com should be your first stop online for all your ticket needs.
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
As of yet i have been unable to figure out if and when I will have tickets. I purchased through Ticketsonsale.com, received an email from Vividseats selling more concert events in Nashville, and have determined that I need as AXS app on my phone to see tickets which I have yet to see. I have no idea where I am supposed to see my tickets or if I will see my tickets.
It was easy and quick to get the tickets. Look forward to using the app again
Simple easy process. I wish all things were this easy. You get to choose where you want to sit. Great!
Too many hoops to jump through to receive tickets. Not using again
I bought four tickets and usually I received my tickets right away. Still waiting after a week...
Very easy process, good selection of tickets at reasonable prices. The whole process was very easy and efficient.
Nothing extraordinary, online purchase of concert tickets.
Was looking to log on to ticket masters but did not realize when you enter ticket masters this comany is the first to pop up so we paid over double
Easy experience. I have not yet gone to my event but so far I've been able to purchase the seats that I wanted and am looking forward to a fun event.
Tickets were initially purchased on Rob Olson cc. But confirmation was needed on his phone and he was at work so I paid for them on my cc I am his partner and the email you sent now is mine Kate Beattie
Good, wish I had possession of the tickets now. Looks like it says I will receive my tickets on Sept. 4th.
I got tickets easily. Insanely expensive. I guess it's just like this these days. Sigh.
We had difficulty knowing exact where VIP parking is and how close of a walk if would be to the venue. We paid the extra in hopes that we will have a short walk as my husband has difficulty walking. I think you could do a better job of showing on the map where we will be parking.
Experience was good. Would have liked to have seen actual seat numbers and not just the row.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members