business logo of TicketsOnSale

TicketsOnSaleReviews 36,056

3.8

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobile entry, UPS, and special delivery, depending upon the specific listing.

We hope to add you to our growing list of satisfied lifetime customers. TicketsOnSale.com should be your first stop online for all your ticket needs.


ticketsonsale.com
Middletown, United States
How would you rate TicketsOnSale?
grey star
grey star
grey star
grey star
grey star

TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

54,098 reviews
Texas
1 review
0 helpful votes
Follow Carmen C.
Unfollow Carmen C.
Send Message
Share Review
Report Review

Timely and secure
August 20, 2025

Easy to purchase our tickets………………………………………………………………..

Date of experience: August 10, 2025
Puerto Rico
1 review
0 helpful votes
Follow Isai N.
Unfollow Isai N.
Send Message
Share Review
Report Review

Received
August 20, 2025

Satisfied with the purchase, but the tickets were expensive in my opinion.

Date of experience: August 10, 2025
California
1 review
0 helpful votes
Follow Brenda H.
Unfollow Brenda H.
Send Message
Share Review
Report Review

Great Customer Service
August 20, 2025

Bought tickets for a ballgame. Lot I paid for booted me to another lot, c. S. moved me to a more expensive lot at same price but found it frustrating that the final confirmation, with scan ticket, didn't arrive till the night before. I will probably use these guys again, as long as a company's customer service is good and takes care of the problem, then I guess I can deal with a little frustration.

Date of experience: August 7, 2025
Nebraska
1 review
0 helpful votes
Follow Tina S.
Unfollow Tina S.
Send Message
Share Review
Report Review

Did not receive tickets via email.
August 20, 2025

Would like my tickets delivered via email. I did get a confirmation email

Date of experience: August 10, 2025
Canada
1 review
0 helpful votes
Follow George M.
Unfollow George M.
Send Message
Share Review
Report Review

Purchase tickets
August 20, 2025

Everything went very well. Got the seats we wanted and the date we wanted.

Date of experience: August 10, 2025
Florida
1 review
0 helpful votes
Follow David P.
Unfollow David P.
Send Message
Share Review
Report Review

Fast and easy
August 20, 2025

I found the site easy to navigate and the ticket sale was fast.

Date of experience: August 10, 2025
Oregon
1 review
0 helpful votes
Follow Sandra L.
Unfollow Sandra L.
Send Message
Share Review
Report Review

Receive tickets late
August 20, 2025

I am not happy that I won't receive the actual tickets til the day before the concert. I have people coming from out of town and it is uncomfortable to not have tickets in hand before they travel.

Date of experience: August 10, 2025
New York
1 review
0 helpful votes
Follow Carl S.
Unfollow Carl S.
Send Message
Share Review
Report Review

Excellence
August 20, 2025

The whole service from placing my order the parking was perfect

Date of experience: August 9, 2025
Canada
1 review
0 helpful votes
Follow Kathrin W.
Unfollow Kathrin W.
Send Message
Share Review
Report Review

Simple and easy ticket purchase
August 20, 2025

Purchasing tickets was simple and fast. Writing this review was the most difficult part.

Date of experience: August 10, 2025
Texas
1 review
0 helpful votes
Follow Shelly F.
Unfollow Shelly F.
Send Message
Share Review
Report Review

Annoying Followup
August 20, 2025

Just ask me if I got the confirmation and leave it at that. DOn't force me to fill out a survey just to let you know I got the confirmation.

Date of experience: August 10, 2025
Canada
1 review
0 helpful votes
Follow Robin H.
Unfollow Robin H.
Send Message
Share Review
Report Review

Convenient
August 20, 2025

It was easy to use and find the game I wanted. The order experience was fast and easy to navigate.

Date of experience: August 7, 2025
Canada
1 review
0 helpful votes
Follow Alicia J.
Unfollow Alicia J.
Send Message
Share Review
Report Review

Excellent service
August 20, 2025

Quick and easy transaction. Received tickets within minutes of purchase. A+

Date of experience: August 14, 2025
Massachusetts
1 review
0 helpful votes
Follow Susan W.
Unfollow Susan W.
Send Message
Share Review
Report Review

No Review
August 20, 2025

Nothing to say. Sorry. Absolutely nothing to say. This is irritating. Keep it up and I'll lower the rating.

Date of experience: August 10, 2025
Illinois
1 review
0 helpful votes
Follow Jasmin W.
Unfollow Jasmin W.
Send Message
Share Review
Report Review

None
August 20, 2025

Too expensive for tickets and I don't want to to fill this out

Date of experience: August 10, 2025
California
1 review
0 helpful votes
Follow Oscar M.
Unfollow Oscar M.
Send Message
Share Review
Report Review

Tickets more expensive
August 20, 2025

Your thickets are little more expensive than other places,

Date of experience: August 10, 2025
Canada
1 review
0 helpful votes
Follow Michelle P.
Unfollow Michelle P.
Send Message
Share Review
Report Review

I will review after the event
August 20, 2025

I will review after the event I will review after the event I will review after the event

Date of experience: August 10, 2025
California
1 review
0 helpful votes
Follow Tim D.
Unfollow Tim D.
Send Message
Share Review
Report Review

Game purchase
August 20, 2025

It was an easy and seamless process. You should have bundles to include parking.

Date of experience: August 6, 2025
Arizona
1 review
0 helpful votes
Follow Dolores F.
Unfollow Dolores F.
Send Message
Share Review
Report Review

3 for Comic con
August 20, 2025

Easy and Quick. Used this service last year and it is fantastic

Date of experience: August 13, 2025
Massachusetts
1 review
0 helpful votes
Follow Shelly P.
Unfollow Shelly P.
Send Message
Share Review
Report Review

Tickets
August 20, 2025

How do I get my tickets? What app? Can I print? Very confusing

Date of experience: August 10, 2025
Canada
1 review
0 helpful votes
Follow Paul D.
Unfollow Paul D.
Send Message
Share Review
Report Review

Easy
August 20, 2025

This made the security and process smooth and effortlessly.

Date of experience: August 10, 2025