From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobile entry, UPS, and special delivery, depending upon the specific listing.
We hope to add you to our growing list of satisfied lifetime customers. TicketsOnSale.com should be your first stop online for all your ticket needs.
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Mark up for handling fees seemed a bit high, but game was a sell out.
Tickets were easy to transfer. Tickets were easy to use at th event.
The usd only pricing is misleading and more expensive than I thought it would be
Poor. Not happy done. It's sad that you can pay $15 to park when you pull up and you have to pay $50 just in case they didn't have a spot. I think your rates oughta be cheaper never again while I park with you guys.
Great experience so far. Instructions indicate tickets available one day before concert. Unclear whether I need a app or tickets will be in my email.
Very easy and quick service, thank you for the opportunity to go see one if the greats live and in concert!
Very easy! It might be helpful to know where the balconies are.
I wasn't familiar with website and clicked through to see if there were add ons to the tickets but nothing of the sort. There should be a buffer between purchase and emailing tix. Not pleased by this company.
I have no idea what is you g k. I did not purchase these tickets.
Process was tedious and long for something that should be fairly simple.
Was easy to do...but discovered that I was charged almost another ticket's worth of extras for going through their site.
Minus one star for making me fill this out. And making it a 50 character minimum -1 more
I wanted to cancel as I have a family thing that popped up just after I pressed the purchase button. Now I am paying for what I cannot use!
First time using this website and bought my tickets successfully.
Thank you. All set. I was confused when I received you email indicating that tickets were transferred for acceptance. Why tickets transferred. I thought I bought it and that was it. Anyhow, all ok
Awesome.
Very, very, very nice.
I'll always remember that night.
I would definitely order again from Tickets On Sale! It definitely was easier than the other ticket sites that are available to customers.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members