From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobile entry, UPS, and special delivery, depending upon the specific listing.
We hope to add you to our growing list of satisfied lifetime customers. TicketsOnSale.com should be your first stop online for all your ticket needs.
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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There was a problem with at what age do you need to buy a ticket for a toddler. It should say that on the website.
It was not clear that I would not be receiving the tickets immediately.
I still need to receive the tickets and go to the event before I can give a full review
They were too expensive! I spent almost 400 dollars on 2 rickets
I had issues with my shipping address and updating it became a bit of a nuisance. The multiple emails feels a little scammy. I read some Reddit reviews and people had mixed experiences. I just hope I receive my tickets…
I couldn't buy a Wed and Thursday ticket on the same try, had to go back and purchase each day separately.
When I see 2 tickets for $149, I expect to pay $300 not $400 that I was charged. Also, I received a purchase confirmation, then an email asking if I was still thinking about ordering? Then today another email asking me to confirm I received the confirmation - how about just giving me the tickets & let me be an adult.
Purchased the tickets with you guys,and they were on sale for half the price on black Friday. I should very some of my money back
Excellent way to get my tickets to wonderful show!
It was easy to place my order, we got in front of the building and pickup was very close too
Awesome experience. Ordering the Tickets was a very easy and painless transaction. Just waiting to receive the tickets that I ordered.
I download the Ticketmaster all as instructed and have not been able to access the tickets - just get an error screen. Please make the user experience more streamlined and efficient. Your customer service staff have been very helpful, but I am still unable to access.
Fees added to the tickets are exorbitant. The fees over $100 for two tickets. Absolutely ridiculous.
Not great because no tickets provided to date. Hoping for positive response.
Prices are gouging as they are way too high and owners should be ashamed
Was quick, easy and to the point. I wish it shared the exact spot on the map that you get and not juat the lot.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members