From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobile entry, UPS, and special delivery, depending upon the specific listing.
We hope to add you to our growing list of satisfied lifetime customers. TicketsOnSale.com should be your first stop online for all your ticket needs.
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Tickets were way more expensive than buying direct from ticketmaster! Probably done going to concerts!
Thank you easy to work on buying a ticket. Nothing much to say but just easy to understand in buying my tickets.
Tickets purchased for premium seats. 1 hour and 20 mins before event we are contacted that these tickets are no longer available (I personally believe they never were) Offered obstructed view tickets in place of premium tickets and only offered $100 off. I declined. But somehow a conversation with my husband- who was not authorized decision making or to make financial decisions on my card or on my behalf… was thrown in our face and all of a sudden we were obligated to the lesser value tickets. I paid about $300 more than I should have. This company is nothing but a scam. They dangle a carrot of good seats and then scam you. They have TERRIBLE customer service so good luck trying to get a manager on the phone. Typical bait and switch operation.
The getting of tickets is quick and simple. My only dislike is not being able to choose the seats ahead of time
They want me to enter 50 characters. I don't really have the willpower to come up with something but it's good.
I was easy to order. Although I am not sure if I got an accessible seat or not.
Easy process! But would like to actually receive my tickets.
Do you know when the actual
Tickets will be emailed along with the actual seat numbers?
Thank you.
Things went smoothly. Thank you for making the process easy.
Very convenient and fast. Instructions clear and hoping all goes smooth on game day
Not interested in participation in your review ………………………………………
I don't think i should have to review to confirm I got the tickets
The buying process was easy and just needed to wait for the conformation email, which did not take long.
Buying the tickets on line was generally an easy task and can be performed with little computer experience.
It was easy to do. Easy to navigate. Response time was awesome.
This time, I got my tickets right away. Usually I have to wait until a couple days before, with other tickets I've purchased through Ticketmaster.
4th time trying was cutting close to no tickets left. I had to wait and kept trying to purchase. My original order was 4 tickets but no success. I managed to get 2 tickets.
Purchasing Harlem Globetrotter tour tickets for my son and I were pretty quick and easy. The online form is was straight and to the point. The only thing I didn't like was that the tickets weren't sent to me upon payment submission. It stated that they'd be available two days prior to event date.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members