From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobile entry, UPS, and special delivery, depending upon the specific listing.
We hope to add you to our growing list of satisfied lifetime customers. TicketsOnSale.com should be your first stop online for all your ticket needs.
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Easy. Now waiting for tickets then can give a more accurate review.
It was easy for the ticket —————————purchase"………………………….
Wont receive my tickets until the day before concert, just buy from ticketmaster.
Great and very easy to do. I am looking forward to this event featuring singer Mariah Carey a Ny native and my childhood idol.
I was quick to purchase 2 tickets at $158 each but when I checked out my total was $426. I was scared that it was a scam. There was no indication of fees or delivery fee before I hit check out. My emails from Pay Pal and Tickets on Sale did not show breakdown. I called and a representative confirmed this was legit and emailed me a breakdown of the charges. I just wished I could see the breakdown before I click check out. She reassured me. And I was very comforted. I am 69 yrs old and was very afraid I did something wrong.
Quick and easy. It did seem like I missed what the extra charge and fees were going to be. My cheaper tickets turned into just as much with the fees.
When you purchase your tickets, you don't actually get them right away, and, in my case, the countdown timer at the top of my computer screen remained, even after I moved to buy my tickets. I'm not sure why this was the case, but, so far, there don't seem to really be any issues
Made the mistake by buying from this site. It's strange and feels a little sketchy in retrospect. If I went through the actual venue I would have spent half the money. Lesson learned, and won't do this again
I was am still am a little hesitant only because of how cheap I got the seats and because the tickets didn't come right away but then again the event is for next year technically so I just hope it's legit, great service so far as of now.
Amazing great loved it no notes brilliant liked it thanks!
I received the confirmation pretty fast, still i did not received the tickets with the bar code.
The ability to purchase tickets was quick, easy and very simple.
Ease of use ticket ticket ticket ticket ticket ticket ticket ticket
I'm giving this a three star because I'm having to type all of the stuff
Great experience will book again for sure, highly recommend
Paid double the price! Thought I was on the Ticket Master site. Then saw advertisement for Jay Leno show for half the price for same seats and others. Seemed like that was Ticket Master, too. Very confused and annoyed. Feel like I got taken as a senior citizen who doesn't normally buy these type tickets online.
Tickets cost me $350 more on this site than ticketmaster. I didn't want to miss out, so I bit it!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members