business logo of TicketsOnSale

TicketsOnSaleReviews 36,412

3.8

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
How would you rate TicketsOnSale?
grey star
grey star
grey star
grey star
grey star

TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

54,604 reviews

We monitor reviews for authenticity

Ohio
1 review
0 helpful votes
Follow Rebecca P.
Unfollow Rebecca P.
Send Message
Share Review
Report Review

Tickets
December 22, 2024

Still not sure if I have actual tickets. Very confusing.i would think once I pay for something I would get tickets that are electronic immediately.

Date of experience: December 12, 2024
Georgia
1 review
0 helpful votes
Follow Anna B.
Unfollow Anna B.
Send Message
Share Review
Report Review

I give it two thumbs up
December 21, 2024

My experience was quick and easy and I am excited to go to this show!

Date of experience: December 11, 2024
Arizona
1 review
0 helpful votes
Follow Brayan C.
Unfollow Brayan C.
Send Message
Share Review
Report Review

ExpensiveAf
December 21, 2024

Expensive AF
This vendor over marks the prices on their tickets and the service fee is ridiculous

Date of experience: December 17, 2024
New York
1 review
0 helpful votes
Follow Betty E.
Unfollow Betty E.
Send Message
Share Review
Report Review

Great
December 21, 2024

It was nice and easy. Straight forward and I was done quick thanks!

Date of experience: December 11, 2024
California
1 review
0 helpful votes
Follow gypsy t.
Unfollow gypsy t.
Send Message
Share Review
Report Review

I was trying to use axs and you guys tried to mimic it to get a customer to over pay. I was busy at work and did not realize until it was too late. Oh well.

Date of experience: December 11, 2024
California
1 review
0 helpful votes
Follow Geovanna D.
Unfollow Geovanna D.
Send Message
Share Review
Report Review

ágil
December 21, 2024

Recebi o e-mail de confirmação no exato momento em que a compra foi aprovada.

Date of experience: December 11, 2024
Kentucky
1 review
0 helpful votes
Follow Jennifer J.
Unfollow Jennifer J.
Send Message
Share Review
Report Review

Good
December 21, 2024

Good job easy and quick good job and I enjoyed being able to just download my tickets. I am so excited

Date of experience: December 15, 2024
Canada
1 review
0 helpful votes
Follow Stephanie M.
Unfollow Stephanie M.
Send Message
Share Review
Report Review

Very smooth transaction.
December 21, 2024

The service was fast, clear and professional. I will use these guys again.

Date of experience: December 11, 2024
Nevada
1 review
0 helpful votes
Follow Lyle K.
Unfollow Lyle K.
Send Message
Share Review
Report Review

Great
December 21, 2024

Excellent service Great website didn't take that long to order the tickets and purchasing the tickets went well

Date of experience: December 11, 2024
Ohio
1 review
0 helpful votes
Follow susan a.
Unfollow susan a.
Send Message
Share Review
Report Review

This service is a SCAM!
December 21, 2024

As a secondary marketer, of course these tickets were more expensive than what I would have paid at the Robinson Box Office. They also require you to set up a Tickemaster account. If had set up the Ticketmaster account first, or purchased through Ticketmaster, I would have paid significantly less money. This should be illegal!

Date of experience: December 11, 2024
Texas
1 review
0 helpful votes
Follow Wanda J.
Unfollow Wanda J.
Send Message
Share Review
Report Review

Very great experience and instructions very simple to follow!

Date of experience: December 18, 2024
Florida
1 review
0 helpful votes
Follow Andre F.
Unfollow Andre F.
Send Message
Share Review
Report Review

Comedy Show tickets
December 21, 2024

Very easy to do!

I'll use this service again anytime I'm looking to purchase tickets; for sure!

Date of experience: December 21, 2024
District of Columbia
1 review
0 helpful votes
Follow Dillon G.
Unfollow Dillon G.
Send Message
Share Review
Report Review

I hope this is legit
December 21, 2024

Please don't scam me I bought these tickets for me and my new girl friend

Date of experience: December 11, 2024
Virginia
1 review
0 helpful votes
Follow James R.
Unfollow James R.
Send Message
Share Review
Report Review

Seamless purchase and deliver
December 21, 2024

I purchased tickets and received the in the mail two weeks before the performance.

Date of experience: December 11, 2024
Vermont
1 review
0 helpful votes
Follow JP H.
Unfollow JP H.
Send Message
Share Review
Report Review

Stupendous!
December 21, 2024

Website was so easy to navigate, seats were easy to see and it just couldn't have been a better experience. Just what this tired holiday shopper needed. Thank you!

Date of experience: December 11, 2024
Pennsylvania
1 review
0 helpful votes
Follow Eugene E.
Unfollow Eugene E.
Send Message
Share Review
Report Review

Never got them
December 21, 2024

Bad real bad I know I got robbed will not ever use this so called site ever again

Date of experience: December 11, 2024
South Carolina
1 review
0 helpful votes
Follow Wayne C.
Unfollow Wayne C.
Send Message
Share Review
Report Review

Very easy to use
December 21, 2024

Great platform to buy tickets and check in at the venue. I will use this again

Date of experience: December 11, 2024
Nevada
1 review
0 helpful votes
Follow Willie D.
Unfollow Willie D.
Send Message
Share Review
Report Review

Good experience and service.
December 21, 2024

I had no issues with the service. Everything went easy and very smooth. Thank you.

Date of experience: December 17, 2024
AE
1 review
0 helpful votes
Follow Nathaniel C.
Unfollow Nathaniel C.
Send Message
Share Review
Report Review

Great service.
December 21, 2024

Was doubtful of this service after reading some negative reviews but the service was fantastic and I had my tickets within hours of purchase.

Date of experience: December 11, 2024
Tennessee
1 review
0 helpful votes
Follow Constance K.
Unfollow Constance K.
Send Message
Share Review
Report Review

GOOD!
December 21, 2024

It was an easy experience! I purchased online and had no issues, problems, or delays.

Date of experience: December 11, 2024