On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Still not sure if I have actual tickets. Very confusing.i would think once I pay for something I would get tickets that are electronic immediately.
My experience was quick and easy and I am excited to go to this show!
Expensive AF
This vendor over marks the prices on their tickets and the service fee is ridiculous
I was trying to use axs and you guys tried to mimic it to get a customer to over pay. I was busy at work and did not realize until it was too late. Oh well.
Recebi o e-mail de confirmação no exato momento em que a compra foi aprovada.
Good job easy and quick good job and I enjoyed being able to just download my tickets. I am so excited
The service was fast, clear and professional. I will use these guys again.
As a secondary marketer, of course these tickets were more expensive than what I would have paid at the Robinson Box Office. They also require you to set up a Tickemaster account. If had set up the Ticketmaster account first, or purchased through Ticketmaster, I would have paid significantly less money. This should be illegal!
Very easy to do!
I'll use this service again anytime I'm looking to purchase tickets; for sure!
Please don't scam me I bought these tickets for me and my new girl friend
I purchased tickets and received the in the mail two weeks before the performance.
Website was so easy to navigate, seats were easy to see and it just couldn't have been a better experience. Just what this tired holiday shopper needed. Thank you!
Bad real bad I know I got robbed will not ever use this so called site ever again
Great platform to buy tickets and check in at the venue. I will use this again
I had no issues with the service. Everything went easy and very smooth. Thank you.
Was doubtful of this service after reading some negative reviews but the service was fantastic and I had my tickets within hours of purchase.
It was an easy experience! I purchased online and had no issues, problems, or delays.
Answer: Terrible do not use this company, you will not get your tickets or your refund
Answer: I received the link and the tickets were transferred successfully however I have known of others who experienced difficulty. The only advice is to pay attention to the due date established for you to receive your tickets and if you do not receive them by the date guaranteed then call the vendor. Don't let extra time go by or wait until the day of the event. They are supposed to provide support if you experience difficulty with the transaction.
Answer: They refuse to give refunds especially if the event is cancelled. Do not buy from Them