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TicketsOnSaleReviews 36,416

3.8

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From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

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South Carolina
2 reviews
0 helpful votes
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Ticket holder
December 22, 2024

No seat number shown im disable and need end seats how do you get answers do you have to contact customer service?

Date of experience: December 19, 2024
Canada
1 review
0 helpful votes
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Good service
December 22, 2024

Le service est excellent j'ai bien hâte d'aller voir le show au mois de septembre pour system of a down

Date of experience: January 9, 2025
Iowa
1 review
0 helpful votes
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Good Experience
December 22, 2024

Quick and easy. No problems getting my mobile tickets. Looking forward to the show!

Date of experience: December 12, 2024
Louisiana
1 review
0 helpful votes
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The service charge is to much for each tickets.
December 22, 2024
Updated review

I have learned I should buy ticket directly to establishment if it is available to me

Date of experience: December 12, 2024

No comment at this time
December 11, 2024
Previous review

No comment at this time

Date of experience: December 1, 2024
New Hampshire
1 review
0 helpful votes
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Great
December 22, 2024

Great experience, I received the tickets the same day. I had no issues when buying the tickets.

Date of experience: December 12, 2024
California
1 review
0 helpful votes
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I would much rather get the actual tickets and not wait till the day before the event to receive them.

Date of experience: December 12, 2024
Kansas
1 review
0 helpful votes
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I got on here kind of last minute to buy tickets for a hockey game a couple nights away. I found 2 tickets in a decent section for a good price and went to check out. My tickets were sent to me the next day and I had no issues whatsoever. Couldn't have been a better experience.

Date of experience: December 5, 2024
South Carolina
1 review
0 helpful votes
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No
December 22, 2024

No no no n no no no no no no no no n no n no o no no no mo no no no no no no no no no no no no

Date of experience: December 12, 2024
Illinois
1 review
0 helpful votes
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So not complicated
December 22, 2024

Glad I got tickets for Avril. I look forward to getting the etickets and attending the event next year.

Date of experience: December 12, 2024
Texas
1 review
0 helpful votes
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Quick and easy
December 22, 2024

It was easy and affordable and there was no hassle at all looking forward to this Christmas present

Date of experience: December 18, 2024
Texas
1 review
0 helpful votes
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Concert tickets
December 22, 2024

It was seamless and easy to order the tickets for the show I purchased.

Date of experience: December 12, 2024
Massachusetts
1 review
0 helpful votes
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Quick and easy to purchase. I haven't received my tickets yet and my show isn't until September so I can't review on that portion yet.

Date of experience: December 15, 2024
Massachusetts
1 review
0 helpful votes
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Good
December 22, 2024

Haven't received tickets yet. Will review when the tickets arrive

Date of experience: December 12, 2024
Missouri
1 review
0 helpful votes
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Good sale
December 22, 2024

Very nice and quick and easy process. Choosing the seating was priced well

Date of experience: December 12, 2024
Arizona
2 reviews
0 helpful votes
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Very easy process
December 22, 2024

Walked right through, no issues, easy peasy.
Very simple and intuitive interface, thanks for making it a breeze.

Date of experience: December 12, 2024
Maine
1 review
0 helpful votes
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Quick process
December 22, 2024

Quick process, no problems so far! Happy Holidays to all!

Date of experience: December 18, 2024
TT
1 review
0 helpful votes
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No problems
December 22, 2024

Quick and easy. Surprise tickets for my hubby and son. Thanks!

Date of experience: December 18, 2024
Illinois
1 review
0 helpful votes
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Tickets
December 22, 2024

It was easy to purchase, thank you! Would recommend to anyone

Date of experience: December 12, 2024
Texas
1 review
0 helpful votes
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It was good
December 22, 2024

Had a good experience. Navigation was easy and the timing was good. Really easy process.

Date of experience: December 5, 2024
Canada
1 review
0 helpful votes
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All Good!
December 22, 2024

This was my first time buying tickets from this site.
Very quick! I received my tickets in two days.
Great experience!

Date of experience: December 12, 2024