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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Just want the emails to stop. I received my tickets. Thank you
Ordered tickets but haven't received them yet so I can't rate the experience until I get them, which is apparently months away
Very efficient and effective. Will recommend the service to my friends.
Easy but too expensive and this survey is a nuisance.
Make it stop!
Easy to use, no issues. Got the tickets in my mailbox and were available right away!
The process was confusing. I'm not good with technology, therefore I really didn't understand the emails and links. I just hope I did everything correctly, so I can enjoy the game.
Very easy to buy tickets. Received confirmations right away in my email and received the tickets right away too.
Simple process to acquire tickets. Very fast. I'd use them again as needed.
Wish tickets would be emailed promptly rather than waiting
Quick and Easy to purchase these tickets. Website was easy to navigate!
Several emails to get ticket. Must join ticketmaster, download app. Not desktop friendly. Also extra charges on top of the ticket price seems on the high side.
The purchase of tickets was straightforward but the repeated "confirmation" emails afterwards that just direct me to this survey were annoying. Filling out this review to hopefully cease the emails.
The tickets were expensive for the production we're going to see. Also, there aren't seat numbers only General Admission and row. Normally there are always seat numbers that can be chosen.
Actually I got the last cheap ticket for one person it is a little bit far from the scene but still
Fast, convenient, and easy to use. While there was the typical service fee, it wasn't as exorbitant as some of the ticketing services — so thanks.
Don't need or want the coupons and additional adds while trying to check out
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members