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TicketsOnSaleReviews 36,399

3.8

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From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

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Virginia
1 review
0 helpful votes
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It was very easy and good service
December 21, 2024

It was easy and affordable I just paid for everything the tickets was ready to go a few days later

Date of experience: December 11, 2024
District of Columbia
1 review
0 helpful votes
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Too expensive
December 21, 2024

The service fees are too expensive. They really keep me from going to more concerts. I feel like I'm being ripped off.

Date of experience: December 11, 2024
New Jersey
1 review
0 helpful votes
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Review from random person
December 21, 2024

This website is pretty trash honestly, asked me if I was making a mistake when I gave them 1 star. And when I tried to buy tickets, they didn't let me choose my seats and sent me tickets for seats separated by one random

Date of experience: December 14, 2024
Oklahoma
1 review
0 helpful votes
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Very good
December 21, 2024

I had some questions and they helped me so much. I would recommend them

Date of experience: December 11, 2024
Canada
1 review
0 helpful votes
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Impression billet
December 21, 2024

Je ne peux pas imprimer les billets pour les données en cadeaux de noel

Date of experience: December 11, 2024
Ohio
1 review
0 helpful votes
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Very worried
December 21, 2024

I do not like that my tickets are not transferred upon receipt of my payment. The seller has up to the day of the show to transfer them. What happens if they don't transfer them? It's too late for us to buy other ones. Not a site I'll use again

Date of experience: December 11, 2024
Canada
1 review
0 helpful votes
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Very easy and user friendly
December 21, 2024

Effortless to purchase and receive tickets. Great prices.

Date of experience: December 11, 2024
Virginia
1 review
0 helpful votes
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No issues
December 21, 2024

No issues good service will look into using this again in the near future

Date of experience: December 11, 2024
New York
1 review
0 helpful votes
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Misleading fees
December 21, 2024

Service fees are over 1/4 of listed ticket price, and are not disclosed up front.

Date of experience: December 14, 2024
Curacao
1 review
0 helpful votes
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December 21, 2024

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Date of experience: December 11, 2024
Canada
1 review
0 helpful votes
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Worked
December 21, 2024

Got the tickets promptly considering the event is late next year.

Date of experience: December 11, 2024
New Hampshire
1 review
0 helpful votes
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Review
December 21, 2024

It was like buying tickets. I wanted to go to the show. Found these tickets and got them.

Date of experience: December 11, 2024
New York
1 review
0 helpful votes
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Can't accept tickets
December 21, 2024

I hit the email I can see the tickets and the bar code but I don't see any spot to click to accept them. I want them in my apple wallet but there is no place to do this...at least I do not see it!

Date of experience: December 15, 2024
Missouri
1 review
0 helpful votes
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Too much advertisement at the end of procession many ads embedded in purchasing process. Should be easier to purchase tickets in many less steps

Date of experience: December 17, 2024
Colorado
1 review
0 helpful votes
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Easy
December 21, 2024

It was an easy process and I got my confirmation sent right away

Date of experience: December 11, 2024
Tennessee
1 review
0 helpful votes
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Easy and fast. Now let's see how quickly the tickets come! Got them today!

Date of experience: December 18, 2024
Kentucky
4 reviews
0 helpful votes
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Was hoping the fees would not be absurd like ticketmaster, but they are

Date of experience: December 17, 2024
Nevada
1 review
0 helpful votes
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Fine
December 21, 2024

Fine, I doubt if it was the best price, but fine otherwise, quick and easy.

Date of experience: December 11, 2024
Kentucky
1 review
0 helpful votes
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N/A
December 21, 2024

I have received my confirmation email. Still waiting on tickets

Date of experience: December 11, 2024
Nebraska
1 review
0 helpful votes
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Email link to accept tickets is misleading, stating you need to accept them but then just taking you directly to the ticket they will scan at the event. Made me nervous I wouldn't have my tickets

Date of experience: December 11, 2024