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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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See above. They called us to say they would not honor tickets
No problem with purchase. No issues. Everything is fine. Looking forward to getting my tickets.
Website was very helpful in purchasing my tickets for this concert
Need tickets still not transferred to my account. Thanks!
I bought tickets, got a confirmation email
Exactly what was suppose to happen
This was easy and it was an unnecessary recheck but pleased you do it
Got parking pass for Devils hockey game very quick, great service.
First timer, very surprised with fast and friendly process
Fast and easy to use received tickets in a timely manner and downloaded them right away
Super easy to buy my tickets on ticketmaster. Thank you for the easy purchase
Tickets received as promised; looking forward to the comedy show; purchase was easy
Why are you making me write a review id like my ticket and id like to move on with my life and not have to worry about if im getting my ticket or not.
It was fast and easy; however, I did not expect $65 fee per ticket. I thought that was extremely steep.!
Easy to find resale tickets and buy them at the day of the event. Highly recommend ticketsonsale!
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Was upset that my tickets are a transfer ticket and it has someone else's name on them. In turn I could not add them to my wallet like I have in the past with other events.
It's good! Very convenient and easy to use. Wills use again!
Answer: Terrible do not use this company, you will not get your tickets or your refund
Answer: I received the link and the tickets were transferred successfully however I have known of others who experienced difficulty. The only advice is to pay attention to the due date established for you to receive your tickets and if you do not receive them by the date guaranteed then call the vendor. Don't let extra time go by or wait until the day of the event. They are supposed to provide support if you experience difficulty with the transaction.
Answer: They refuse to give refunds especially if the event is cancelled. Do not buy from Them