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TicketsOnSaleReviews 36,391

3.8

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From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

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Louisiana
1 review
0 helpful votes
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See above. They called us to say they would not honor tickets

Date of experience: December 11, 2024
Florida
1 review
0 helpful votes
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Easy to purchase tickets
December 21, 2024

No problem with purchase. No issues. Everything is fine. Looking forward to getting my tickets.

Date of experience: December 11, 2024
Texas
1 review
0 helpful votes
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.
December 21, 2024

Website was very helpful in purchasing my tickets for this concert

Date of experience: March 29, 2025
Maine
1 review
0 helpful votes
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Need tickets still not transferred to my account. Thanks!

Date of experience: December 11, 2024
Canada
1 review
0 helpful votes
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I bought tickets, got a confirmation email

Exactly what was suppose to happen

Date of experience: December 11, 2024
Oklahoma
2 reviews
0 helpful votes
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Second notice
December 21, 2024

This was easy and it was an unnecessary recheck but pleased you do it

Date of experience: December 17, 2024
New York
1 review
0 helpful votes
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Great
December 21, 2024

Great ways to get cheap tickets is on ticket on sales. Safe and effective

Date of experience: December 11, 2024
New Jersey
1 review
0 helpful votes
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Great service
December 21, 2024

Got parking pass for Devils hockey game very quick, great service.

Date of experience: December 11, 2024
Minnesota
1 review
0 helpful votes
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N/A
December 21, 2024

N/A………………………………………………………………………………………………………………………..

Date of experience: December 11, 2024
Ecuador
1 review
0 helpful votes
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Easy, friendly and reliable process
December 21, 2024

First timer, very surprised with fast and friendly process

Date of experience: December 17, 2024
Canada
1 review
0 helpful votes
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Good service
December 21, 2024

Fast and easy to use received tickets in a timely manner and downloaded them right away

Date of experience: December 11, 2024
Texas
1 review
0 helpful votes
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Easily bought tickets
December 21, 2024

Super easy to buy my tickets on ticketmaster. Thank you for the easy purchase

Date of experience: December 11, 2024
Ohio
1 review
0 helpful votes
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Comedy tickets
December 21, 2024

Tickets received as promised; looking forward to the comedy show; purchase was easy

Date of experience: December 11, 2024
Indiana
1 review
0 helpful votes
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I dont want to writ a review
December 21, 2024

Why are you making me write a review id like my ticket and id like to move on with my life and not have to worry about if im getting my ticket or not.

Date of experience: December 11, 2024
Michigan
1 review
0 helpful votes
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From p Davis
December 21, 2024

It was fast and easy; however, I did not expect $65 fee per ticket. I thought that was extremely steep.!

Date of experience: December 25, 2024
Texas
1 review
0 helpful votes
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Better than Ticketmaster for resale tickets
December 21, 2024
Updated review

Easy to find resale tickets and buy them at the day of the event. Highly recommend ticketsonsale!

Date of experience: December 11, 2024

Easy to find tickets
December 18, 2024
Previous review

Easy to find tickets

Date of experience: December 8, 2024
South Carolina
1 review
0 helpful votes
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Surprisingly good concert!
December 21, 2024

👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍😉😉👍👍👍👍👍👍

Date of experience: December 15, 2024
California
1 review
0 helpful votes
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Good
December 21, 2024

It was very easy to buy the tickets and the instructions were very clear

Date of experience: December 11, 2024
California
1 review
0 helpful votes
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Website was deceiving
December 21, 2024

Was upset that my tickets are a transfer ticket and it has someone else's name on them. In turn I could not add them to my wallet like I have in the past with other events.

Date of experience: December 11, 2024
Massachusetts
1 review
0 helpful votes
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So easy
December 21, 2024

It's good! Very convenient and easy to use. Wills use again!

Date of experience: December 18, 2024