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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I have the tickets in the TIcketMaster app but they are not in my wallet. Not sure how this is done, thus my anxiety.
50 mins from event starting and on hold with customer service
Very good as long as the tickets work. I assume they just get scanned from my phone? Since I haven't bought tickets before
Great, easy and fast delivery. No problems just expensive fees
Thank you very much. I appreciate the ability to park my car while I enjoy a show.
Delivery Fee for an email?
Hidden costs. Unimpressed.
Confusing process, having to wait for parking passes
I dont get to pick my seat in the row.Thats bull$#*!. This is the first time I didnt get to pick my seat. I will not order through this site again.
Would not take land line phone number had to use a cell phone but don't text so this really becomes a problem.
Very easy… really have nothing bad to say it was quick. The fastest I've ever bought tickets for anything online. Nearly flawless!
Easy and fast. Used to be a hassle before when purchasing directly from the venue
I purchased here, just hoping the purchase was good and not a scam.
Had no clue the main entrance was closed to the red parking and we had to figure out how to go in the exit on the other side if the building. What a MESS. Worst experience ever. Took 45 minutes to leave.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members