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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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It's a walk thru event so I was confused at the "seating" and price difference.
Spoke to two of your agents. Was told I was going to get a call back. I wanted to see if I could change the date for my tickets. I realized minutes
I called immediately when I realized my mistake.
Obviously I never received a call.
Last time I checked you were in the service industry. Your call service members do not do their jobs.
I will never, never use Tickets On Sale ever again. I assure you, I will never purchase any tickets with your company again. I am attending with a group of my friends. They will not be using your services as well.
They will never use your service as well.
The woman I spoke to assured me it was not a scam. I guess we shall see.
Great, awesome! The follow-up emails were timely, precise and concise.
Placing my reservations was easy & fast. Really wish it was as simple with other companies
Ticket buyers should be notified about extra fees before payment!
Hard to distinguish between thank you email and confirmation email. Also unclear exactly when I will receive tickets.
It's been good and fast. NO MORE WORDS TO DESCRIBE! NO MORE WORDS TO DESCRIBE! NO MORE WORDS TO DESCRIBE!
The seating arrangements were confusing. Finally figured it out and know where we're sitting in the 'nosebleed' section.
Site is just like ordering through Ticketmaster. Looking forward to receiving my tickets for the event.
Thanks very much, I think this will work out fine. As least I hope it will.
All aspects of the process were simple, straightforward, and efficient.
Booking & buying process was smooth. But $50 per ticket in extra fees is exorbitant.
See title. Also its annoying to receive emails that appear like you need to do something to complete the order, but it's just a review. It is a waste of time and causes issues with digging through my spam grom you to find actual relevant emails.
Fees too expensive - should be posted upfront in website to prevent surprise at the end
Unsatisfactory. Shocked at additional fees. Really unaffordable through this website.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members