business logo of TicketsOnSale

TicketsOnSaleReviews 36,832

3.8

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
How would you rate TicketsOnSale?
grey star
grey star
grey star
grey star
grey star

TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

55,089 reviews

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
Follow Joel B.
Unfollow Joel B.
Send Message
Share Review
Report Review

Too much follow up
December 26, 2024

Instead of constant requests to confirm my ticket purchase, how about just sending the tickets?

Date of experience: December 16, 2024
Rhode Island
1 review
0 helpful votes
Follow Michelle L.
Unfollow Michelle L.
Send Message
Share Review
Report Review

Convenient
December 26, 2024

Easy to purchase just waiting to see how easy it is to get and use tickets

Date of experience: December 16, 2024
California
1 review
0 helpful votes
Follow Melissa D.
Unfollow Melissa D.
Send Message
Share Review
Report Review

To soon to say but quick and easy.
December 26, 2024

I hope it's not a scam. But it was easy and quick transaction. Can't wait for the event.

Date of experience: December 15, 2024
New York
1 review
0 helpful votes
Follow John K.
Unfollow John K.
Send Message
Share Review
Report Review

Quick and Easy
December 25, 2024

Tickets transferred smoothly. Can't wait for the show. Finally seeing Whose Line and Ryan Stiles.

Date of experience: December 15, 2024
Illinois
1 review
0 helpful votes
Follow Tramele P.
Unfollow Tramele P.
Send Message
Share Review
Report Review

Horrible
December 25, 2024

. They won't refund your money,after I told them they took extra money when paying for these tickets

Date of experience: December 15, 2024
North Carolina
1 review
0 helpful votes
Follow Jeff F.
Unfollow Jeff F.
Send Message
Share Review
Report Review

Satisfied with transaction to date. Looking forward to concert!

Date of experience: December 12, 2024
California
1 review
0 helpful votes
Follow Julie C.
Unfollow Julie C.
Send Message
Share Review
Report Review

Yay
December 25, 2024

Awesome. Thank u so much for everything
The process was very easy

Date of experience: December 15, 2024
Indiana
1 review
0 helpful votes
Follow Ronald R.
Unfollow Ronald R.
Send Message
Share Review
Report Review

Easy to order
December 25, 2024

Got online, ordered the tickets fast and easy. No issues with ordering or receiving my tickets electronically and my confirmation email. All is good

Date of experience: December 15, 2024
Canada
1 review
0 helpful votes
Follow Kevan Y.
Unfollow Kevan Y.
Send Message
Share Review
Report Review

Not sure if tockets are legit
December 25, 2024

Contacted ticket master and asked if they could confirm if the tickets are real or not. They said they cannot confirm tickets fro. A third party website. If there is an issue with the tickets, I'll be notified closer to the date of the concert.

Date of experience: December 15, 2024
Alabama
1 review
0 helpful votes
Follow patty w.
Unfollow patty w.
Send Message
Share Review
Report Review

It was not hard to order the tickets
December 25, 2024

You dont have to stand in line you get tickets on line very easy

Date of experience: December 15, 2024
Ohio
1 review
0 helpful votes
Follow MICHELLE K.
Unfollow MICHELLE K.
Send Message
Share Review
Report Review

Not certain on delivery date
December 25, 2024

I've read that I will receive my tickets on the app prior to the event, but I'd prefer to see them at least in my account since the money was immediately taken from my card.

Date of experience: December 15, 2024
Illinois
1 review
0 helpful votes
Follow Magdalena G.
Unfollow Magdalena G.
Send Message
Share Review
Report Review

.
December 25, 2024

👍...

Date of experience: December 15, 2024
Texas
1 review
0 helpful votes
Follow Becky W.
Unfollow Becky W.
Send Message
Share Review
Report Review

Not easy to see all the charges before placing order. $300 over what i expected to pay

Date of experience: December 15, 2024
Canada
1 review
0 helpful votes
Follow Jillian S.
Unfollow Jillian S.
Send Message
Share Review
Report Review

Good
December 25, 2024

Good all the way around. Easy to use no problems. Quick good!

Date of experience: December 15, 2024
Ohio
1 review
0 helpful votes
Follow Lesli C.
Unfollow Lesli C.
Send Message
Share Review
Report Review

Easy experience
December 25, 2024

Quick and easy process purchasing tickets. User friendly.

Date of experience: December 15, 2024
West Virginia
1 review
0 helpful votes
Follow Emma W.
Unfollow Emma W.
Send Message
Share Review
Report Review

Smooth and easy
December 25, 2024

Easy to find and navigate, easy to use, quick and simple process

Date of experience: December 15, 2024
Connecticut
1 review
0 helpful votes
Follow Kathleen P.
Unfollow Kathleen P.
Send Message
Share Review
Report Review

Great Tickets, Tough Service Fees
December 25, 2024

I was thrilled to score these tickets as a Christmas gift but disappointed that the service fee added another 35%!
Bought them but will have to reconsider in the future.
Can't speak to the process as I haven't received my tickets yet. Hope I can come back and share good news!

Date of experience: December 15, 2024
California
1 review
0 helpful votes
Follow Luis C.
Unfollow Luis C.
Send Message
Share Review
Report Review

Genial
December 25, 2024

Muy fácil de usar y acceder a la compra. Volvería a comprar entradas aquí mismo

Date of experience: December 15, 2024
Arizona
1 review
0 helpful votes
Follow Tammy M.
Unfollow Tammy M.
Send Message
Share Review
Report Review

Too complicated
December 25, 2024
Updated review

Horrible. I will never purchase through ticket master again

Date of experience: December 15, 2024

I was stressed spending this much money
December 17, 2024
Previous review

I was stressed spending this much money

Date of experience: December 7, 2024
Mexico
1 review
0 helpful votes
Follow alfonso c.
Unfollow alfonso c.
Send Message
Share Review
Report Review

Todo estuvo perfecto muy buen servicio
December 25, 2024

Todo estuvo muy bien gracias seguiré comprando en esta compañía

Date of experience: December 15, 2024