business logo of TicketSales.com

TicketSales.comReviews 2,211

3.4

From the business

TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible; helping millions of fans attend events they love.

TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.

Is TicketSales.com Legit?
Yes, TicketSales.com is a safe and legitimate source of resale tickets online. Since 2017, TicketSales.com has made live events more accessible; helping millions of fans attend events they love.

TicketSales.com Support:
Need help with an order? The TicketSales.com Customer Care is open 9am-Midnight Eastern, 7 days per week. You can reach the Customer Care team via phone, live chat, or email:
- Phone: (888)-729-4718
- Email: customercare@ticketsales.com
- Live chat: https://www.ticketsales.com/content/contact.html


+69
How would you rate TicketSales.com?
grey star
grey star
grey star
grey star
grey star

TicketSales.com Reviews Summary

The company has garnered significant criticism for its lack of transparency regarding ticket pricing and additional fees, leading to customer frustration and feelings of being misled. Many customers report difficulties with ticket delivery and unresponsive customer service, which exacerbates their dissatisfaction. Conversely, some positive feedback highlights the ease of the purchasing process and timely ticket delivery when transactions go smoothly. Overall, the reviews reflect a troubling trend of customer discontent primarily stemming from unclear pricing practices and inadequate support, overshadowing the few positive experiences reported.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 7 days

Instant Feedback

17,429 reviews
Shahnaz V.
1 review
0 helpful votes
Follow Shahnaz V.
Unfollow Shahnaz V.
Send Message
Share Review
Report Review

Seats palcement is not clear enough
March 13, 2019

Seats palcement is not clear enough. It gives you the section, but doesn't show where each ketter of the seat is. So if I want an isle seat I don't know which one it is.

Date of experience: March 13, 2019
Lorraine B.
1 review
0 helpful votes
Follow Lorraine B.
Unfollow Lorraine B.
Send Message
Share Review
Report Review

Very easy
March 13, 2019

Very easy

Date of experience: March 13, 2019
pace G.
1 review
0 helpful votes
Follow pace G.
Unfollow pace G.
Send Message
Share Review
Report Review

Would like to exact seating placement on the chart

Date of experience: March 11, 2019
Bette P.
1 review
0 helpful votes
Follow Bette P.
Unfollow Bette P.
Send Message
Share Review
Report Review

Fast, easy
March 11, 2019

Fast, easy

Date of experience: March 11, 2019
Jim A.
11 reviews
0 helpful votes
Follow Jim A.
Unfollow Jim A.
Send Message
Share Review
Report Review

Pretty smooth
March 11, 2019

Pretty smooth. Seamless.

Date of experience: March 11, 2019
Sylvie B.
1 review
0 helpful votes
Follow Sylvie B.
Unfollow Sylvie B.
Send Message
Share Review
Report Review

Cela s'est fait rapidement et semble bien comme billets.

Date of experience: March 11, 2019
michael h.
1 review
0 helpful votes
Follow michael h.
Unfollow michael h.
Send Message
Share Review
Report Review

Good services
March 10, 2019

Good services

Date of experience: March 10, 2019
Robert C.
1 review
0 helpful votes
Follow Robert C.
Unfollow Robert C.
Send Message
Share Review
Report Review

Ticket Master did not answer telephone
March 9, 2019

Ticket Master did not answer telephone. On line found price in US $ and was required to pay other things including protection.

Date of experience: March 9, 2019
Timothy K.
1 review
0 helpful votes
Follow Timothy K.
Unfollow Timothy K.
Send Message
Share Review
Report Review

Was a little disappointed in price and availability but I did wait until the last minute!

Date of experience: March 8, 2019
Herb L.
1 review
0 helpful votes
Follow Herb L.
Unfollow Herb L.
Send Message
Share Review
Report Review

Great
March 7, 2019

Great

Date of experience: March 7, 2019
Marion C.
1 review
0 helpful votes
Follow Marion C.
Unfollow Marion C.
Send Message
Share Review
Report Review

Joijihghio
March 7, 2019

Joijihghio

Date of experience: March 7, 2019
patti h.
1 review
0 helpful votes
Follow patti h.
Unfollow patti h.
Send Message
Share Review
Report Review

If I can get into the concert & was not scammed -is known to happen than all is good. I think it is outrageous all the add on fees & delivery? Did not deliver anything I printed my own tickets

Date of experience: March 7, 2019
Wayne K.
1 review
0 helpful votes
Follow Wayne K.
Unfollow Wayne K.
Send Message
Share Review
Report Review

Very quick to order
March 7, 2019

Very quick to order

Date of experience: March 7, 2019
AMY B.
1 review
0 helpful votes
Follow AMY B.
Unfollow AMY B.
Send Message
Share Review
Report Review

OUTSTANDING SERVICE TO PUCHASE TICKETS
March 6, 2019

OUTSTANDING SERVICE TO PUCHASE TICKETS

Date of experience: March 6, 2019
renee r.
1 review
0 helpful votes
Follow renee r.
Unfollow renee r.
Send Message
Share Review
Report Review

Dfd
March 6, 2019

Dfd

Date of experience: March 6, 2019
Mackenzie R.
1 review
0 helpful votes
Follow Mackenzie R.
Unfollow Mackenzie R.
Send Message
Share Review
Report Review

Everything has been great!
March 6, 2019

Everything has been great!

Date of experience: March 6, 2019
Samantha H.
1 review
0 helpful votes
Follow Samantha H.
Unfollow Samantha H.
Send Message
Share Review
Report Review

Very easy
March 5, 2019

Very easy. I did try to pay with CC but from Australian card I was unable to use the state i live in

Date of experience: March 5, 2019
Steve M.
1 review
0 helpful votes
Follow Steve M.
Unfollow Steve M.
Send Message
Share Review
Report Review

Great online shopping experience
March 5, 2019

Great online shopping experience

Date of experience: March 5, 2019
Norm F.
1 review
0 helpful votes
Follow Norm F.
Unfollow Norm F.
Send Message
Share Review
Report Review

Decent GUI, good choices
March 4, 2019

Decent GUI, good choices

Date of experience: March 4, 2019
Dyanne D.
1 review
0 helpful votes
Follow Dyanne D.
Unfollow Dyanne D.
Send Message
Share Review
Report Review

Thank you
March 4, 2019

Thank you

Date of experience: March 4, 2019