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TicketSales.comReviews 2,211

3.4

From the business

TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible; helping millions of fans attend events they love.

TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.

Is TicketSales.com Legit?
Yes, TicketSales.com is a safe and legitimate source of resale tickets online. Since 2017, TicketSales.com has made live events more accessible; helping millions of fans attend events they love.

TicketSales.com Support:
Need help with an order? The TicketSales.com Customer Care is open 9am-Midnight Eastern, 7 days per week. You can reach the Customer Care team via phone, live chat, or email:
- Phone: (888)-729-4718
- Email: customercare@ticketsales.com
- Live chat: https://www.ticketsales.com/content/contact.html


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TicketSales.com Reviews Summary

The company has garnered significant criticism for its lack of transparency regarding ticket pricing and additional fees, leading to customer frustration and feelings of being misled. Many customers report difficulties with ticket delivery and unresponsive customer service, which exacerbates their dissatisfaction. Conversely, some positive feedback highlights the ease of the purchasing process and timely ticket delivery when transactions go smoothly. Overall, the reviews reflect a troubling trend of customer discontent primarily stemming from unclear pricing practices and inadequate support, overshadowing the few positive experiences reported.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 7 days

Instant Feedback

17,429 reviews
Michelle J.
4 reviews
0 helpful votes
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Quick and easy!I go every year to Bristol!
March 27, 2019

Quick and easy!I go every year to Bristol!

Date of experience: March 27, 2019
Jessica C.
1 review
0 helpful votes
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Other than tugging at the heart strings about the insurance, I'm satisfied.

Date of experience: March 26, 2019
Walter P.
1 review
0 helpful votes
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Service charge on the tickets were a lot higher than I expected.

Date of experience: March 25, 2019
Michael V.
1 review
0 helpful votes
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Easy to navigate
March 22, 2019

Easy to navigate. Good site.

Date of experience: March 22, 2019
Cassandra E.
1 review
0 helpful votes
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Ticket sales.com is THE BEST SITE to purchase tix for sporting (or concert) events. The prices are VERY REASONABLE and plus, your electronic tix are delivered VERY QUICKLY!

Date of experience: March 22, 2019
Darlene H.
1 review
0 helpful votes
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So far so good
March 22, 2019

So far so good

Date of experience: March 22, 2019
Shirley E.
1 review
0 helpful votes
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Thanks
March 22, 2019

Thanks

Date of experience: March 22, 2019
Joseph K.
20 reviews
0 helpful votes
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Great
March 21, 2019

Great

Date of experience: March 21, 2019
stan l.
1 review
0 helpful votes
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Ok site
March 21, 2019

Ok site

Date of experience: March 21, 2019
Kathleen G.
1 review
0 helpful votes
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First time purchasing in this way and seems that seats are uncertain. Would love to know where seats are in relation to stage. If insurance is highly recommended why?

Date of experience: March 20, 2019
Joanne P.
1 review
0 helpful votes
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Very easy to get tickets on this sight
March 20, 2019

Very easy to get tickets on this sight

Date of experience: March 20, 2019
Kevin M.
1 review
0 helpful votes
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Ok
March 19, 2019

Ok

Date of experience: March 19, 2019
Mandy X.
2 reviews
0 helpful votes
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Quick and easy service, just had a little trouble down loading flash tickets App to download my tickets, but all sorted now

Date of experience: March 18, 2019
william m.
1 review
0 helpful votes
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A lot of confusion on my part
March 17, 2019

A lot of confusion on my part

Date of experience: March 17, 2019
Jacque M.
1 review
0 helpful votes
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Quick and easy
March 17, 2019

Quick and easy
Very quick and easy to use.

Date of experience: March 17, 2019
richard g.
2 reviews
0 helpful votes
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Easy
March 17, 2019

Easy

Date of experience: March 17, 2019
Moira T.
2 reviews
0 helpful votes
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I reserve the right to comment until I have gotten the tickets and seen the show.

Date of experience: March 16, 2019
james g.
1 review
0 helpful votes
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Painless
March 16, 2019

Painless

Date of experience: March 16, 2019
Kasey L.
1 review
0 helpful votes
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Much cheaper than ticketmaster
March 14, 2019

Much cheaper than ticketmaster

Date of experience: March 14, 2019
Tyler R.
1 review
0 helpful votes
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Check out process was easy
March 14, 2019

Check out process was easy

Date of experience: March 14, 2019