website thubmnail of TicketSales.com

TicketSales.com

Overview

TicketSales.com has a rating of 3.4 stars from 2,200 reviews, indicating that most customers are generally satisfied with their purchases. TicketSales.com ranks 351st among Tickets sites.

service
205
value
203
shipping
136
returns
178
quality
171
This company responds to reviews on average within 45 days

Instant Feedback

17,536 reviews
How would you rate TicketSales.com?
grey star
grey star
grey star
grey star
grey star
Pennsylvania
1 review
1 helpful vote
Follow Jenna S.
Unfollow Jenna S.
Send Message
Share Review
Report Review

Trick website
January 14, 2025

They try to make you think you're buying tickets from the venue, but it's a reseller site for twice the face value of the tickets. They then refuse to issue a refund once you realize you've been duped.

Date of experience: January 11, 2025
Maria G. TicketSales.com Rep
3 months ago

Hi Jenna, we value our loyal fans and are committed to your satisfaction. Please contact our customer support team at customercare@ticketsales.com to help address your concerns. Thank you.

Maine
1 review
0 helpful votes
Follow Richard D.
Unfollow Richard D.
Send Message
Share Review
Report Review

Wrong email
January 7, 2025

On applying for my tickets I listed my home computer email in the address portion expecting to get a printed version of the tickets. Had difficulty reaching ticket sales to get my tickets loaded to my smart phone. Was very frustrated with the entire process.

Date of experience: January 7, 2025
Maria G. TicketSales.com Rep
3 months ago

Hi Richard, we value our loyal fans and are committed to your satisfaction. Please contact our customer support team at customercare@ticketsales.com to help address your concerns. Thank you.

Massachusetts
1 review
0 helpful votes
Follow JPaul g.
Unfollow JPaul g.
Send Message
Share Review
Report Review

DO NOT CLICK ON TICKETSALES.COM EVER

When buying tickets for an event, I picked out row and seats believing I was on the events website. After purchase (over 400.00) I received email from ticketsales telling me my section and seats were not guaranteed, that they would "try" to put me in a similar section. At no time prior to purchase was I informed. Maybe its in very fine print somewhere, I do not know, but it should be in bold print and pop up to let you know you may not/will not get the tickets you purchased. Lastly, I do have proof of purchase, but too much personal info on there to upload to web...no matter how much black out I put on it, it bleeds through.

Date of experience: February 4, 2025
Maria G. TicketSales.com Rep
3 months ago

Hi JPaul, we value our loyal fans and are committed to your satisfaction. Please contact our customer support team at customercare@ticketsales.com to help address your concerns. Thank you.

Texas
2 reviews
0 helpful votes
Follow Erika A.
Unfollow Erika A.
Send Message
Share Review
Report Review

I chose a row where my friends had tickets. $128 seat with unknown seat number. Expected to see seat choices but instead after another click to use PayPal was charged $744.22 for a different row! Never even got that row or a seat number. Tried repeatedly to get a refund due to selling me something I didn't want or select. No refund no refund is all I got. Then they sent to Ticketmaster a whole different row with a seat number! Not near my friends!

Date of experience: February 17, 2025
Maria G. TicketSales.com Rep
3 weeks ago

Hi Erika, we value our loyal fans and are committed to your satisfaction. Please contact our customer support team at customercare@ticketsales. Com to help address your concerns. Thank you.

Pennsylvania
1 review
0 helpful votes
Follow Adam A.
Unfollow Adam A.
Send Message
Share Review
Report Review

DO NOT USE! They do not clearly list their processing fees prior to purchase. I was not aware of these fees until I received my receipt - they only show the per ticket price. I called immediately to cancel and they shared that they will not cancel any orders - even though mine had just gone through and likely was still pending approval.

Date of experience: December 14, 2024
Maria G. TicketSales.com Rep
3 months ago

Hi Adam, we value our loyal fans and are committed to your satisfaction. Please contact our customer support team at customercare@ticketsales.com to help address your concerns. Thank you.

North Carolina
1 review
0 helpful votes
Follow Deborah R.
Unfollow Deborah R.
Send Message
Share Review
Report Review

Trickery
March 2, 2025

I didn't realize I wasn't on the venue web site until I had already paid. I will be much more careful in the future to avoid using your service. I paid double what I needed to obtain tickets.

Date of experience: March 2, 2025
Maria G. TicketSales.com Rep
2 months ago

Hi Deborah, we value our loyal fans and are committed to your satisfaction. Please contact our customer support team at customercare@ticketsales.com to help address your concerns. Thank you.

Canada
1 review
1 helpful vote
Follow Michele F.
Unfollow Michele F.
Send Message
Share Review
Report Review

Tickets not received.
December 22, 2024

I paid for two tickets to an event, The tickets did not arrive, I contacted them six times (all time consuming events) and received no answers, no tickets, just empty assurances. The customer service reps did not get back to me as requested with answers/timelines. The refund takes 5 days to process. I was unable to attend the event.

Date of experience: December 21, 2024
Maria G. TicketSales.com Rep
3 months ago

Hi Michele, we value our loyal fans and are committed to your satisfaction. Please contact our customer support team at customercare@ticketsales.com to help address your concerns. Thank you.

Arkansas
3 reviews
0 helpful votes
Follow Cherie R.
Unfollow Cherie R.
Send Message
Share Review
Report Review

Total rip off
December 11, 2024

Bought 2 tickets for $274. I received email confirmation and receipt which stated the amount paid was $373! No mention of additional fees until after purchase. I would never have purchased these tickets if I had known about the fees up front.

Date of experience: December 10, 2024
Maria G. TicketSales.com Rep
3 months ago

Hi Cherie, we value our loyal fans and are committed to your satisfaction. Please contact our customer support team at customercare@ticketsales.com to help address your concerns. Thank you.

Canada
1 review
1 helpful vote
Follow Tracey S.
Unfollow Tracey S.
Send Message
Share Review
Report Review

No recommended
January 6, 2025

I would not purchase from this seller again. They lack transparency in their fees and in their currency. I purchased tickets for an event in my local city in Canada (advertised price approx $140, got invoiced $200, and was charged over $300 on my credit card, siting US conversion? Why would I expect to pay US dollars for an event in my home town in Canada? They refuse to make any adjustments or refunds, despite them not issuing my tickets until nearly 7 months from date of purchase…IF I even receive them 🙄

Date of experience: December 9, 2024
Maria G. TicketSales.com Rep
3 months ago

Hi Tracey, we value our loyal fans and are committed to your satisfaction. Please contact our customer support team at customercare@ticketsales.com to help address your concerns. Thank you.

Texas
1 review
0 helpful votes
Follow Jennifer K.
Unfollow Jennifer K.
Send Message
Share Review
Report Review

Scam BEWARE! STAY AWAY!
February 17, 2025

THIS is a terrible company. Their charge for the orchestra seating through their website is $498.00 and you can get the SAME TICKETS on the website for $30.00! They give 7 minutes to put in all your credit card information and they charge you a HIGH service charge and ALSO an EMAIL Delivery fee. My tickets ended up being about $35.00 MORE than advertised. STAY AWAY! GO TO SIGHT AND PURCHASE THE TICKETS---- THEY WOULD NOT GIVE ME THE MONEY BACK EVEN BEFORE THEY SENT TICKETS.

Date of experience: February 12, 2025
Maria G. TicketSales.com Rep
2 months ago

Hi Jennifer, we value our loyal fans and are committed to your satisfaction. Please contact our customer support team at customercare@ticketsales.com to help address your concerns. Thank you.

Canada
2 reviews
1 helpful vote
Follow Mary-Helen H.
Unfollow Mary-Helen H.
Send Message
Share Review
Report Review

Confirming Tickets Order
December 9, 2024

I find this confusing frankly. This seems like a strange format or form in which to confirm that my tickets order of November 9,2024 went through. And why wasn't order confirmation requested much earlier? Anyway, yes, I have my tickets confirmation in my inbox.

Date of experience: December 9, 2024
South Carolina
1 review
0 helpful votes
Follow Rodrigo B.
Unfollow Rodrigo B.
Send Message
Share Review
Report Review

Wonderful.
April 21, 2025

Great Experience. Everything was easy and intuitive. Just download the ticket, store it in my iPhone Wallet and showed it. Thank you.

Date of experience: April 11, 2025
Canada
1 review
0 helpful votes
Follow Beatrice W.
Unfollow Beatrice W.
Send Message
Share Review
Report Review

Never deal with company
February 7, 2025

They do not disclose the amount they charge I am Canadian charged in American funds I purchased two tickets at 141.00 per ticket charged over 650.00

Date of experience: February 6, 2025
Maria G. TicketSales.com Rep
3 months ago

Hi Beatrice, we value our loyal fans and are committed to your satisfaction. Please contact our customer support team at customercare@ticketsales.com to help address your concerns. Thank you.

California
1 review
0 helpful votes
Follow Tera S.
Unfollow Tera S.
Send Message
Share Review
Report Review

Easy purchase
April 6, 2025

Super easy process! Easy to find available seats and the whole process was fast. I will absolutely use this site again to purchase concert tickets!

Date of experience: April 6, 2025
Illinois
1 review
0 helpful votes
Follow Rebecca I.
Unfollow Rebecca I.
Send Message
Share Review
Report Review

Great Ticket Sales
April 21, 2025

Ticket purchase was smooth and easy process. I plan on using the site in the future to purchase other tickets to upcoming events.

Date of experience: April 21, 2025
Illinois
1 review
0 helpful votes
Follow Peggy L.
Unfollow Peggy L.
Send Message
Share Review
Report Review

Ticket review
April 4, 2025

Good experience... some confusion upon receipt of email ticket but easily corrected with live representative. Did not like AI chat...

Date of experience: April 4, 2025
Canada
1 review
0 helpful votes
Follow Jo B.
Unfollow Jo B.
Send Message
Share Review
Report Review

Was easy
January 4, 2025

It was OK but I prefer speaking to real people not really a tech person Easier access to a phone number would be great

Date of experience: January 4, 2025
New York
1 review
0 helpful votes
Follow David W.
Unfollow David W.
Send Message
Share Review
Report Review

Process
March 1, 2025

I am not clear as to how or when I'll receive my tickets.

Date of experience: March 1, 2025
Maria G. TicketSales.com Rep
2 months ago

Hi David, we value our loyal fans and are committed to your satisfaction. Please contact our customer support team at customercare@ticketsales.com to help address your concerns. Thank you.

Iowa
1 review
0 helpful votes
Follow John S.
Unfollow John S.
Send Message
Share Review
Report Review

An easy experience
December 23, 2024

It was very easy to place the order for tickets to see the Mavericks and Dwight Yoakam. I have no complaints about the process.

Date of experience: December 23, 2024
Nevada
1 review
0 helpful votes
Follow Martha R.
Unfollow Martha R.
Send Message
Share Review
Report Review

Good
January 16, 2025

Simple. I received tickets in the next few days and was pleased about this.

Date of experience: January 16, 2025