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TicketSales.comReviews 2,211

3.4

From the business

TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible; helping millions of fans attend events they love.

TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.

Is TicketSales.com Legit?
Yes, TicketSales.com is a safe and legitimate source of resale tickets online. Since 2017, TicketSales.com has made live events more accessible; helping millions of fans attend events they love.

TicketSales.com Support:
Need help with an order? The TicketSales.com Customer Care is open 9am-Midnight Eastern, 7 days per week. You can reach the Customer Care team via phone, live chat, or email:
- Phone: (888)-729-4718
- Email: customercare@ticketsales.com
- Live chat: https://www.ticketsales.com/content/contact.html


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TicketSales.com Reviews Summary

The company has garnered significant criticism for its lack of transparency regarding ticket pricing and additional fees, leading to customer frustration and feelings of being misled. Many customers report difficulties with ticket delivery and unresponsive customer service, which exacerbates their dissatisfaction. Conversely, some positive feedback highlights the ease of the purchasing process and timely ticket delivery when transactions go smoothly. Overall, the reviews reflect a troubling trend of customer discontent primarily stemming from unclear pricing practices and inadequate support, overshadowing the few positive experiences reported.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 7 days

Instant Feedback

17,429 reviews
Rob C.
9 reviews
0 helpful votes
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So far so good!
March 4, 2019

So far so good!
Hopefully I can download the tickets!

I was able to download the tickets and use them to enter Rogers Arena.
All went well.
Use disapointed with the markup on the tickets!

Date of experience: March 4, 2019
Rochelle W.
1 review
0 helpful votes
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Quick and easy
March 4, 2019

Quick and easy. Curious if I needed 2 QR codes for the purchase of 2 tickets.

Date of experience: March 4, 2019
John R.
1 review
0 helpful votes
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Excellent service!
March 4, 2019

Excellent service!

Date of experience: March 4, 2019
Lisa H.
1 review
0 helpful votes
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Quick and easy
March 4, 2019

Quick and easy. Hopefully no hang ups.

Date of experience: March 4, 2019
kyle w.
1 review
0 helpful votes
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Great and informative
March 4, 2019

Great and informative.

Date of experience: March 4, 2019
Ronald L.
1 review
0 helpful votes
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No comment
March 3, 2019

No comment.

Date of experience: March 3, 2019
Dorothy F.
1 review
0 helpful votes
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Easy to book
March 3, 2019

Easy to book.

Date of experience: March 3, 2019
Marcus J.
1 review
0 helpful votes
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You can't process the request without a comment.

Date of experience: March 3, 2019
Diane B.
1 review
0 helpful votes
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Service was exeptionnal, received tickets a few days after purchase so in plenty of time. Would not hesitate to use again.

Date of experience: March 3, 2019
Marie N.
1 review
0 helpful votes
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It was easy to navigate through to purchase my tickets.

Date of experience: March 3, 2019
Carmen L.
1 review
0 helpful votes
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I ordered 2 tickets, the tickets i received are not side by side. Not sure why I'd get tickets for seats 13 and 15 but i hope there won't be a problem when we go to the show.

Date of experience: March 2, 2019
Dana F.
1 review
0 helpful votes
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Easy
March 2, 2019

Easy

Date of experience: March 2, 2019
Diana A.
1 review
0 helpful votes
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Quick, timely service
March 1, 2019

Quick, timely service

Date of experience: March 1, 2019
Jehana X.
1 review
0 helpful votes
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Easy and effortless
March 1, 2019

Easy and effortless. Thanks

Date of experience: March 1, 2019
DAVID H.
1 review
0 helpful votes
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YIPPEE
February 28, 2019

YIPPEE

Date of experience: February 28, 2019
Irma V.
1 review
0 helpful votes
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Good seats
February 28, 2019

Good seats

Date of experience: February 28, 2019
George O.
2 reviews
0 helpful votes
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I just think that the tickets are a lot of money
February 28, 2019

I just think that the tickets are a lot of money

Date of experience: February 28, 2019
Mark M.
2 reviews
0 helpful votes
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Fees are kind of steep
February 28, 2019

Fees are kind of steep. Checkout process was easy, integrates with PayPal well.

Date of experience: February 28, 2019
Angie M.
1 review
0 helpful votes
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It was fine, a little difficulty getting my Paypal payment submitted, but not too bad.

Date of experience: February 27, 2019
Austin K.
1 review
0 helpful votes
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My experience was a decent one
February 27, 2019

My experience was a decent one. My ticket was relatively expensive to buy, but I had plenty of money to spare.

Date of experience: February 27, 2019