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From the business
TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible; helping millions of fans attend events they love.
TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.
Is TicketSales.com Legit?
Yes, TicketSales.com is a safe and legitimate source of resale tickets online. Since 2017, TicketSales.com has made live events more accessible; helping millions of fans attend events they love.
TicketSales.com Support:
Need help with an order? The TicketSales.com Customer Care is open 9am-Midnight Eastern, 7 days per week. You can reach the Customer Care team via phone, live chat, or email:
- Phone: (888)-729-4718
- Email: customercare@ticketsales.com
- Live chat: https://www.ticketsales.com/content/contact.html
TicketSales.com Reviews Summary
The company has garnered significant criticism for its lack of transparency regarding ticket pricing and additional fees, leading to customer frustration and feelings of being misled. Many customers report difficulties with ticket delivery and unresponsive customer service, which exacerbates their dissatisfaction. Conversely, some positive feedback highlights the ease of the purchasing process and timely ticket delivery when transactions go smoothly. Overall, the reviews reflect a troubling trend of customer discontent primarily stemming from unclear pricing practices and inadequate support, overshadowing the few positive experiences reported.
This summary is generated by AI, based on text from customer reviews
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Great service
So far so good. Hopefully it will work out...,..
Excellant
This was an easy experience and great prices on tickets. We will see if they actually show up and work the day of the event though. Never heard of this ticketsales website so I question its validity until the tickets work at the event. Will be updating review later.
Efficient and easy
Even though I received my tickets I was charged over $400 for 2 $100 ea tickets that I could not get out of. It is a shame that you would allow LEAH UPCHURCH TO CHARGE ME THROUGH YOUR ORGANIZATION SO MUCH MONEY. When I finally realised the crazy amount I could not get out of the purchase. Shame on your company
Easy, fast, fun
Nice service will be here again as prices were right.
Easy access
Was easy to use
Its been very effective got great price
Obviously, I don't order tickets online often. Your website is easy to use, but your fees increase the price of my tickets by 33%. While understand you have to pay your people too, it seems $13.90 to send an email is excessive. Ha! Also, I thought my zone seating was A-C, not A-G - hard-to-read font. My rating might be different after the concert.
I received my tickets in a very timely manner. However, since I thought I would be sitting in rows A-C, I am disappointed that my seats are in row G. Next time I will look around more for a site that I can choose my seats, not with zone seating. Live & learn. :)
Very easy to check out.
So far super easy
The extra delivery charge is a to off for a mobile ticket. The tickets were extremely over priced. After I purchased my tickets I found the actual venue was selling them for fifteen dollars less without the delivery charge or the extra surcharge.
A painless ticket buying experience
Good experience
It was easy. Hopefully getting the tickets is just as easy.
I don't have an opinion yet
Quick and easy
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members