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TicketSales.comReviews 2,211

3.4

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From the business

TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible; helping millions of fans attend events they love.

TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.

Is TicketSales.com Legit?
Yes, TicketSales.com is a safe and legitimate source of resale tickets online. Since 2017, TicketSales.com has made live events more accessible; helping millions of fans attend events they love.

TicketSales.com Support:
Need help with an order? The TicketSales.com Customer Care is open 9am-Midnight Eastern, 7 days per week. You can reach the Customer Care team via phone, live chat, or email:
- Phone: (888)-729-4718
- Email: customercare@ticketsales.com
- Live chat: https://www.ticketsales.com/content/contact.html


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TicketSales.com Reviews Summary

The company has garnered significant criticism for its lack of transparency regarding ticket pricing and additional fees, leading to customer frustration and feelings of being misled. Many customers report difficulties with ticket delivery and unresponsive customer service, which exacerbates their dissatisfaction. Conversely, some positive feedback highlights the ease of the purchasing process and timely ticket delivery when transactions go smoothly. Overall, the reviews reflect a troubling trend of customer discontent primarily stemming from unclear pricing practices and inadequate support, overshadowing the few positive experiences reported.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 7 days

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Melissa P.
1 review
0 helpful votes
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Don't understand the concept of flash tickets?
October 3, 2019

Don't understand the concept of flash tickets?

Date of experience: October 3, 2019
Lisa M.
1 review
0 helpful votes
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This was such an easy process!
October 3, 2019

This was such an easy process!

Date of experience: October 3, 2019
Keith I.
1 review
0 helpful votes
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I can't wait to hear bad religion live
October 3, 2019

I can't wait to hear bad religion live.

Date of experience: October 3, 2019
Rebecca P.
1 review
0 helpful votes
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Been easy
October 2, 2019

Been easy

Date of experience: October 2, 2019
lucinda s.
1 review
0 helpful votes
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Fast and easy
October 2, 2019

Fast and easy.

Date of experience: October 2, 2019
Debra M.
1 review
0 helpful votes
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No Problems. Awesome!
October 1, 2019

No Problems. Awesome!

Date of experience: October 1, 2019
janis y.
1 review
0 helpful votes
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This purchase was easier than I anticipated, I am not a fan of online shopping/ ordering, but this went smoothly and I would use the service again, and I would recommend to friends

Date of experience: October 1, 2019
Bailey X.
2 reviews
0 helpful votes
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Makes ordering tickets easy
October 1, 2019

Makes ordering tickets easy

Date of experience: October 1, 2019
david k.
2 reviews
0 helpful votes
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There was some difficulty in ordering
September 30, 2019

There was some difficulty in ordering. Perhaps it is my unfamiliarity with computer transactions. And the total of the purchase seems high based on the individual numbers you sent.

Date of experience: September 30, 2019
Douglas R.
1 review
0 helpful votes
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Great
September 29, 2019

Great

Date of experience: September 29, 2019
Amie A.
1 review
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Tickets came very quickly, price was good until taxes and fees were added why can't that just be in the ticket price so u know what it's going to cost upfront

Date of experience: September 28, 2019
Gregory P.
16 reviews
0 helpful votes
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Ticketa are too expensive
September 27, 2019

Ticketa are too expensive

Date of experience: September 27, 2019
melanie I.
2 reviews
0 helpful votes
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Fast and easy
September 27, 2019

Fast and easy

Date of experience: September 27, 2019
Melanie M.
1 review
0 helpful votes
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Easy and efficient
September 26, 2019

Easy and efficient

Date of experience: September 26, 2019
Darlene L.
1 review
0 helpful votes
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Ordering was quick and easy
September 26, 2019

Ordering was quick and easy

Date of experience: September 26, 2019
Jim H.
1 review
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I'm no computer whiz but this was a cakewalk
September 25, 2019

I'm no computer whiz but this was a cakewalk

Date of experience: September 25, 2019
Nathan Z.
9 reviews
0 helpful votes
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I've never been so fearful of the insurance policies
September 25, 2019

I've never been so fearful of the insurance policies

Date of experience: September 25, 2019
frederick w.
1 review
0 helpful votes
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Simple and easy
September 24, 2019

Simple and easy

Date of experience: September 24, 2019
Bradley G.
1 review
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Love the band hope to see em live!
September 24, 2019

Love the band hope to see em live!

Date of experience: September 24, 2019
Gilbert V.
1 review
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Good for now, great when I get
September 23, 2019

Good for now, great when I get
My Tickets. Got my ticket! Yay

Date of experience: September 23, 2019