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TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible; helping millions of fans attend events they love.
TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.
Is TicketSales.com Legit?
Yes, TicketSales.com is a safe and legitimate source of resale tickets online. Since 2017, TicketSales.com has made live events more accessible; helping millions of fans attend events they love.
TicketSales.com Support:
Need help with an order? The TicketSales.com Customer Care is open 9am-Midnight Eastern, 7 days per week. You can reach the Customer Care team via phone, live chat, or email:
- Phone: (888)-729-4718
- Email: customercare@ticketsales.com
- Live chat: https://www.ticketsales.com/content/contact.html
The company has garnered significant criticism for its lack of transparency regarding ticket pricing and additional fees, leading to customer frustration and feelings of being misled. Many customers report difficulties with ticket delivery and unresponsive customer service, which exacerbates their dissatisfaction. Conversely, some positive feedback highlights the ease of the purchasing process and timely ticket delivery when transactions go smoothly. Overall, the reviews reflect a troubling trend of customer discontent primarily stemming from unclear pricing practices and inadequate support, overshadowing the few positive experiences reported.
This summary is generated by AI, based on text from customer reviews
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Don't understand the concept of flash tickets?
This was such an easy process!
I can't wait to hear bad religion live.
Been easy
Fast and easy.
No Problems. Awesome!
This purchase was easier than I anticipated, I am not a fan of online shopping/ ordering, but this went smoothly and I would use the service again, and I would recommend to friends
Makes ordering tickets easy
There was some difficulty in ordering. Perhaps it is my unfamiliarity with computer transactions. And the total of the purchase seems high based on the individual numbers you sent.
Great
Tickets came very quickly, price was good until taxes and fees were added why can't that just be in the ticket price so u know what it's going to cost upfront
Ticketa are too expensive
Fast and easy
Easy and efficient
Ordering was quick and easy
I'm no computer whiz but this was a cakewalk
I've never been so fearful of the insurance policies
Simple and easy
Love the band hope to see em live!
Good for now, great when I get
My Tickets. Got my ticket! Yay
Answer: I thought I was buying direct from event site. Obviously I did not to research or read fine print. Never again. Don't buy from them!
Answer: Yes, TicketSales.com is a safe and legitimate source of resale tickets online. Since 2017, TicketSales.com has made live events more accessible – helping millions of fans attend events they love. The TicketSales.com 100% Guarantee ensures all tickets are Authentic, Accurate, and On Time. TicketSales.com has a 4.6/5.0 Customer Review Rating across the web, making it one of the most trusted sources for online resale tickets. Any issues with ordering can be resolved by contacting the Customer Care team 9am-Midnight Eastern via Phone, Live Chat, or Email@ https://www.ticketsales.com/content/contact.html.
Answer: Good luck because the only thing you'll be able to get is a message saying "We apologize, but we are experiencing a high volume of chats at this time. If you would like to leave a message for our team, please enter "message" and our system will help you send a priority message to our team. Otherwise, enter "continue" to continue holding and a member of our staff will be with you as soon as possible." for 3 hours!