On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible; helping millions of fans attend events they love.
TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.
Is TicketSales.com Legit?
Yes, TicketSales.com is a safe and legitimate source of resale tickets online. Since 2017, TicketSales.com has made live events more accessible; helping millions of fans attend events they love.
TicketSales.com Support:
Need help with an order? The TicketSales.com Customer Care is open 9am-Midnight Eastern, 7 days per week. You can reach the Customer Care team via phone, live chat, or email:
- Phone: (888)-729-4718
- Email: customercare@ticketsales.com
- Live chat: https://www.ticketsales.com/content/contact.html
TicketSales.com Reviews Summary
The company has garnered significant criticism for its lack of transparency regarding ticket pricing and additional fees, leading to customer frustration and feelings of being misled. Many customers report difficulties with ticket delivery and unresponsive customer service, which exacerbates their dissatisfaction. Conversely, some positive feedback highlights the ease of the purchasing process and timely ticket delivery when transactions go smoothly. Overall, the reviews reflect a troubling trend of customer discontent primarily stemming from unclear pricing practices and inadequate support, overshadowing the few positive experiences reported.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Service charges are terrible.
Fast fair satisfying
Was nice to see the competitive pricing from other organizations for the better price, even if only for a few dollars cheaper. Thank you. These tickets will make a great Christmas gift.
Very easy
Quick and easy to find and buy a ticket for my son to a concert he wants to attend.
Tough to see seats.
It was a painless and quick buy
Hidden service fees are a bit high!
I am please with my experience. Thank you.
Very smooth, I haven't had any issues with my transaction. It's easy to save the mobile tickets and really a relief to have such an easy way of purchasing tickets ahead of time.
Row was displayed but not the actual seat
No time now
Easy and fast checkout!
Quick, Fast and Easy. Thank you so much!
Easy
Keep doing what your doing
Everything went very well.
Very easy transaction with several payment options.
First time using your site.went from ticketsales.com to flashseats to Ax's.seemed very confusing. Would've preferred one site to handle everything.
It is nice quick and easy but charge for delivery is little high for electronic delivery
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members