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From the business
TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible; helping millions of fans attend events they love.
TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.
Is TicketSales.com Legit?
Yes, TicketSales.com is a safe and legitimate source of resale tickets online. Since 2017, TicketSales.com has made live events more accessible; helping millions of fans attend events they love.
TicketSales.com Support:
Need help with an order? The TicketSales.com Customer Care is open 9am-Midnight Eastern, 7 days per week. You can reach the Customer Care team via phone, live chat, or email:
- Phone: (888)-729-4718
- Email: customercare@ticketsales.com
- Live chat: https://www.ticketsales.com/content/contact.html
TicketSales.com Reviews Summary
The company has garnered significant criticism for its lack of transparency regarding ticket pricing and additional fees, leading to customer frustration and feelings of being misled. Many customers report difficulties with ticket delivery and unresponsive customer service, which exacerbates their dissatisfaction. Conversely, some positive feedback highlights the ease of the purchasing process and timely ticket delivery when transactions go smoothly. Overall, the reviews reflect a troubling trend of customer discontent primarily stemming from unclear pricing practices and inadequate support, overshadowing the few positive experiences reported.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
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Great Fast Service
Easydid not receve the email until after Christmas I had to call someone to find out they had the wrong email
Heard about you site from my sister-in-law. Glad I listened.
Seems easy so far. Tickets are available only via an app, which I show at the door at the venue. Let's hope it works.
Satisfying
Thanks
Didn't show me my seats! I accidentally bought us tix to same show as my brother & TicketSales wouldn't refund, even a month before show.
I overpaid compared to your competitors.
Perfect selection of seats
I'm not a fan of having to save an email for 2-3 months on my phone for entrance to an event. 1 set of tickets are a gift. I hope the link workes after the email is forwarded. What if someone doesn't have a smart phone. Or even a mobile device then what.
Please let me off this panel.
Super fast and easy!
Don't force users to leave a comment
Buying tickets was easy and quick.
Fast and easy to use, had what I was looking for
Too many fees. Would like a print tickets option to avoid fees
Good so far
VERY GOOD EXPERIENCE
Easy
Very easy
I think that your service fee should be included in the advertised purchase price and not hidden in the checkout as a required fee.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members