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From the business
TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible; helping millions of fans attend events they love.
TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.
Is TicketSales.com Legit?
Yes, TicketSales.com is a safe and legitimate source of resale tickets online. Since 2017, TicketSales.com has made live events more accessible; helping millions of fans attend events they love.
TicketSales.com Support:
Need help with an order? The TicketSales.com Customer Care is open 9am-Midnight Eastern, 7 days per week. You can reach the Customer Care team via phone, live chat, or email:
- Phone: (888)-729-4718
- Email: customercare@ticketsales.com
- Live chat: https://www.ticketsales.com/content/contact.html
TicketSales.com Reviews Summary
The company has garnered significant criticism for its lack of transparency regarding ticket pricing and additional fees, leading to customer frustration and feelings of being misled. Many customers report difficulties with ticket delivery and unresponsive customer service, which exacerbates their dissatisfaction. Conversely, some positive feedback highlights the ease of the purchasing process and timely ticket delivery when transactions go smoothly. Overall, the reviews reflect a troubling trend of customer discontent primarily stemming from unclear pricing practices and inadequate support, overshadowing the few positive experiences reported.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
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Easy and stress-free
Love it
Why does it cost money to send me an email lol also these tickets are way expensive
Easy to use. Tickets received in two days.
The process was a little daunting for people technologically challenged. With the delivery so close to the event some anxious moments are experienced. Something you can see, touch and hold would be a good option to have.
The tickets were a bit pricey for a Giants game.
But the seats were good and my kids enjoyed it.
I didn't know you could buy tickets at the venue or through their website. I also didn't realize my tickets were resold tickets.
First time using service.
No issues
No
It was quick and easy. However I didn't see an itemized account of my charges
The service fees are outrageous at over $10 a ticket. PLUS a $7.50 fee to get mobile tickets when that's my only option is robbery.
Easy to follow however I don't have a printer so I am trying to figure out how to print my tickets!
Happy to be going to show!
My friends are too!
Thanks
Within 10 minutes my tickets were bought and paid for!
Easy to use
When I accepted the offer to go back and purchase the tickets with 10% discount, my service charge went up for each ticket and I incurred an immediate download fee that did not appear in the first instance. No upfront transparency re service charges which are exhorbitant.
Very smooth transaction.
Very easy - smooth!
Final ticket price jumped substantially.
Worked well.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members