TicketSales.comReviews 2,212

GO, RUN, HIDE... DO NOT SPEND YOUR HARD EARNED MONEY HERE. BOUGHT TICKETS 2 MONTHS IN ADVANCE, SPENT DOUBLE THE PRICE. NEVER GOT MY TICKETS, HAD TO GET THEM FROM STUB HUB A DAY BEFORE THE SHOW. DO NOT NOT NOT NOT NOT, BUY TICKETS HERE.

Not only did we pay high base prices, but then a 29% surcharge was placed on each ticket. Three $130 tix ended up costing $816.33 after fees. To top things off, they sent a link to claim the e-tickets and it didn't work. They kept saying that we claimed the tix when we hadn't and would NOT refund our money. What was going to be a great Mother's day gift, turned sour. Horrible outfit. Run for the hills.

This company is a scam. Have not received my $400 tickets. Do not buy tickets from them. I am so disappointed in myself for not researching them enough and allowing this to happen. Those who have had positive experiences, I'm happy for you. However the majority of people are not receiving their tickets.

Postponed concert two years in a row. Purchased tickets in 2019 for a 2020 concert that has again been postponed until sometime in 2022.
The original email sent after the first postponement read that you can call for a refund. Good luck getting a hold of anyone at this company. I tried calling and emailing. I finally spent a couple of hours waiting on their "live chat" to find out that I can not get a refund.
$500 bath on concert tickets!
Do NOT use this company to purchase tickets!

We ordered & paid for 4 tix at the advertised price. The receipt, when looking at it closely the month of the show, was for only 3 tix. That of course made the per tix price substantially more than we thought & leaving a friend ticketless. I do not recommend these scalpers as their website is hinky, say the least.
ORDER ID Check Order Status

#*******

The Temptations and Four Tops
Mountain Winery | Fri. Sep 24,2021 7:30 PM

SECTION
Section: Floor 10 Row: E
DELIVERY
Electronic Transfer

QUANTITY
3
NOTES
Mobile Tickets. Tickets must be displayed on a smartphone for entry. Please note that you will need to use an iOS or Android mobile device to gain entry to your event.

Horrible. After days of sitting on hold on the phone, live chat and assurances from this company that we would get our tickets prior to the concert Friday night we were not able to get the correct codes for entry in to the Greek Theater. We sat at the box office for over an hour missing part of the show we were there to see and spent a lot of money on only to be told that we could not get in. This is a horrible company and the 100% guarantee means nothing. You will just spend a lot of money and be frustrated if you use them. I recommend going to the box office or Ticketmaster to purchase tickets. Never again!

They sold me 4 tickets to a local baseball game ant because all the fires around us had to be moved to Sacramento, ca with no spectators aloud at game. This is the link i received in an email. https://www.milb.com/reno/news/aces-friday-saturday-and-sunday-games-relocated-to-sacramento
They told me they wouldn't refund me my money because it was rescheduled. I tried to explain that it was moved 120miles away and they are not letting in anybody to watch game. I sent them this same link i just gave you and still they didn't care

So upset, I will never recommend or refer anyone to use them. I ordered the tickets 6 months in advanced, noticed the issue, notified ticketsales.com they did nothing, now it is a week away to the concert date and cannot get any answers or updates on what is going on. Their customer service is trash. I have spent hours upon hours on hold with this rip off company.

Never never again in my life, I'm buying the tickets from third parties. The event I paid for $150 was very badly organized. I've spent 50 mins in parking traffic which made me miss 30 mins of the concert. Then I had to pay an additional $25 for the parking which I wasn't aware of. And finally, my friend was not allowed to enter because she had no proof of the vaccination which we weren't aware of in advance as well. The venue was up to issue the refund on the spot and they've emailed all the information in advance. Just because of the fact that I've used ticketsales - I wasn't aware of all the details and subsequently wasn't able to get the service I paid for. And I ended up not getting a refund.
Lessons learned - never use tickets distributors - you're overpaying for nothing and lose a lot of rights as a buyer.

I made an error in my purchase. The seller provided no mechanism to even talk or chat about my concern. Be very careful with this company.

Worst, by far, company I have ever dealt with. Could not download tickets, they said I did not have right search engine! That was after 2 hours on hold - and they hung up midway, had to start process over again with another hour on hold. Event didn't happen and they will not refund my WAY OVERPRICED tickets! Again waited on hold for an hour for them to tell me this. I beg you DO NOT USE THIS SITE. Tickets are way cheaper with better customer service elsewhere!

Never got my tickets, tried calling them 4 times they left me on hold an kept checking on me if i hung up already, they declined my dispute with cc, stay away from this website

This vendor charges double the price for tickets and has no customer support. Not a legit company. Purchase can't be verified through the site and I'm not at all confident that I will actually ever receive the tickets. They pop up quickly when you search for tickets but DON'T BE FOOLED! Buy your tickets elsewhere.

Unable to confirm legitimate tickets and I'm out $183 after endless Customer Service calls back and forth to get re-issued tickets on a link that doesn't work. Either TicketSales or the Seller are scammers but regardless they don't care to fix the issue — they confirmed that on the phone. Do not ever waste your time or be fooled that this is legit.

I went on their site and saw the concert tickets I was looking for at a price of $35. I didn't end up booking but went back 3 days later... I was speeding through and saw $115 and that was the price of the 3 tickets... I went to the next page, clicked on the I agree and in that little disclaimer was the price $324.84 - I freaked out and went to escape page and in error clicked on submit (was using my phone and I almost dropped it). I immediately engaged in the chat to get a refund but they said they can't give that. I then called them to speak with a manager and they too said no refunds. Now listen, I clicked on it - my problem BUT... the tickets are available on 2 other sites for $52.50 CDN each and there are tons of them! I get how scalping goes but how can you charge this fees if there are still lots available? Who would actually willingly click on the button? When I spoke with the guy - he said the ticket price was $82.50 each plus $7 delivery and $71 service charge! $71 for emailing me tickets - when I can pay $10 service charge with ticketmaster.ca. How is this company still in business? Honestly... take this loser's advice and stay clear of them. My final cost is $417 CDN which should have been $180 (and still can be for many of you). Daylight robbery.

I was super excited to finally go see a ballgame again and googled tickets and came across this sight. My tickets were never delivered to me. I sent several emails, live chat requests, text messages and finally after being on hold 3 times for over an hour I spoke with a representative that simply said he couldn't find my tickets... could find my order and charge but no tickets and hung up... worst customer service and scammed out of money

On April 11th 2021 I purchased (2) tickets from Ticketsales.com for $876.96 total to see Foreigner with Kansa@ Red Rock Amphlitheater concert on July 21st 2021. So, I learned the concert was cancelled by google online browsing and then attempted to contact ticketsales.com customer services for a refund, which put me on hold for ever, then goes blank, I go to their live chat it tells me to email, I sent emails and they never returned my emails. So, last night I finally (after many, many, many attempt) got a ticketsales.com customer service repersentative on the phone and he tells me that ticketsale.com will not give me a refund! Because I didn't answer their email in 7 days and they want to give me a store credit. I never look at that email account and I do not want strore credit. I do not want to ever do buisness with ticketsales.com. Again. This company stole my money, they are a scam. I want a refund back on my credit card.