Postponed concert two years in a row. Purchased tickets in 2019 for a 2020 concert that has again been postponed until sometime in 2022.
The original email sent after the first postponement read that you can call for a refund. Good luck getting a hold of anyone at this company. I tried calling and emailing. I finally spent a couple of hours waiting on their "live chat" to find out that I can not get a refund.
$500 bath on concert tickets!
Do NOT use this company to purchase tickets!