On April 11th 2021 I purchased (2) tickets from Ticketsales.com for $876.96 total to see Foreigner with Kansa@ Red Rock Amphlitheater concert on July 21st 2021. So, I learned the concert was cancelled by google online browsing and then attempted to contact ticketsales.com customer services for a refund, which put me on hold for ever, then goes blank, I go to their live chat it tells me to email, I sent emails and they never returned my emails. So, last night I finally (after many, many, many attempt) got a ticketsales.com customer service repersentative on the phone and he tells me that ticketsale.com will not give me a refund! Because I didn't answer their email in 7 days and they want to give me a store credit. I never look at that email account and I do not want strore credit. I do not want to ever do buisness with ticketsales.com. Again. This company stole my money, they are a scam. I want a refund back on my credit card.