Ryan H.

This company is garbage! I purchased ticket for a the Willy Nelson concert (19 in Mes April) in Mesa & my confirmation email (dated 3 Dec 23) said I would receive my tickets "On or before 17 April) When I didn't receive my ticket I called on 18 April & was told the "supplier" could not provide the tickets so my order was cancelled TODAY since they couldn't find any other tickets. Really? I just logged onto the ticketsales web site there are tickets still available in the same section but 4 rows behind my original tickets for over $100 more than what I paid. I was given a total refund & a credit of $55, glad I'm local & didn't have to incur travel & hotel costs. All the customer service rep I talked to could say is, "This happens" Sounds like the demand for tickets got in high demand so they canceled the tickets and resell at a higher price. Will NEVER use ticketsales.com ever again! Oh & their hidden "Fees" when purchasing tickets are ridiculous!