website thubmnail of Tickets.Expert

Tickets.ExpertReviews 1,393

3.3
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Tickets.Expert Reviews Summary

The company has garnered mixed feedback, with notable strengths in the ease of the purchasing process and user-friendly website navigation. Customers appreciate the ability to select specific seats and the quick transaction experience. However, significant concerns arise regarding high and often hidden service fees, leading to feelings of frustration and dissatisfaction. Many customers report issues with receiving tickets on time, lack of responsive customer service, and inadequate communication regarding order status. Overall, while the purchasing experience is generally straightforward, transparency and customer support need substantial improvement to enhance overall satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
20
shipping
14
Oregon
3 reviews
0 helpful votes
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Coldplay
August 7, 2017

Easy to order. Easy delivery. Excessive service fees for a fully automated system that requires no human interaction. Your computers must be very well fed.

Date of experience: August 7, 2017
Colorado
1 review
0 helpful votes
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Hello Dolly Tickets
August 4, 2017

Easy to do, easy to get, all is good, however, the service fee of $175.00 per ticket seems a light excessive.

Date of experience: August 4, 2017
Georgia
1 review
0 helpful votes
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Ticket wait
August 4, 2017

Concert tickets, ticket expert easy to buy - too much service fee to buy tickets. Process of printing tickets sounds crazy -let's wait to print

Date of experience: August 4, 2017
Iowa
2 reviews
0 helpful votes
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Hard to know how this is going if I have to give a review in order to get to the page to print the ticket purchase I'm supposed to review. Ugh!

Date of experience: August 4, 2017
Georgia
1 review
0 helpful votes
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This is a very good deal to watch and participate in an experience of a lifetime. I will be awaiting the tickets in my email.

Date of experience: August 3, 2017
Canada
1 review
0 helpful votes
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Good experience
August 2, 2017

Fast and simple process. No problem and will recommend to friends. Excellent...

Date of experience: August 2, 2017
Colorado
1 review
0 helpful votes
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Happy to have this auto ability to order tickets I get quick confirmation thank you thank you thank you Jason for coming to Denver Colorado Iraq and are a great concert performer

Date of experience: August 2, 2017
Arizona
1 review
0 helpful votes
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Service charges
August 2, 2017

Are total bull$#*!! The price of the ticket should be the price of the ticket. And to charge more to have something mailed to you, RIDICULOUS

Date of experience: August 2, 2017
Maine
1 review
0 helpful votes
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The ticket process was easy to process but service charge is a little high for processing tickets and does not show up until the final page when you pay. Tickets are not available right off so you have to wait for further instructiions or another email to receive your tickets. The site is easy to follow and the tickets itself are not bad pricing.

Date of experience: August 2, 2017
Georgia
1 review
0 helpful votes
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Confusing
August 2, 2017

I ordered my tickets however this is a conformation e mail stating I purchased said tickets but I do not have the actual link on receiving the tickets. If I am putting in a review why would you ask for one now before I have received my actual e-tickets? Hopefully after I write this It will be sent to my e-mail not the day of or before the actual concert date.

Date of experience: August 2, 2017
Minnesota
1 review
0 helpful votes
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Quickest and easiest site to use and tickets were available to download within a few mins. I would highly recommend this site to friends and family.

Date of experience: August 2, 2017
GB
1 review
0 helpful votes
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Okay but...
August 2, 2017

Service charge is high, but otherwise okay so far. Just hope my etickets turn up on 20th September as suggested in their email!

Date of experience: August 2, 2017
Virginia
1 review
0 helpful votes
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Ripoff
August 1, 2017

My husband was trying to surprise me for my birthday with tickets for a football game. He thought this was the official stadium box office. They charged double the face value of the tickets and then charmed us 150.00 in service charges! A 300 % profit!

Date of experience: August 1, 2017
Indiana
1 review
0 helpful votes
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Tickets
August 1, 2017

Confusing on what to do to print tickets, I got the confirmation number then I guess I need to do this review

Date of experience: August 1, 2017
Wisconsin
1 review
0 helpful votes
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Service Charges are OUTRAGEOUS! They email the tickets, not much customer service needed to handle that...

Date of experience: July 31, 2017
Georgia
1 review
0 helpful votes
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Nice job
July 31, 2017

The site is well organized and easy to use, nice job. The fees are high for the ticket sales service. Parking is a problem, and the fees, on top of the parking sale, is also very high.

Date of experience: July 30, 2017
New Jersey
1 review
0 helpful votes
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Lions
July 31, 2017

Can't wait. Easy ticket purchase. Waiting patiently for my tickets to arrive.
New to this website hopefully there is no dissatisfaction.

Date of experience: July 30, 2017
California
1 review
0 helpful votes
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Easy Breezy!
July 28, 2017

Fast and secure! The two qualities one needs these days. Click, click, click... 3 minutes later I'm holding my tickets!

Thanks,

Robert
Naples

Date of experience: July 28, 2017
Wisconsin
1 review
0 helpful votes
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Easy
July 28, 2017

Quick and easy. Tickets delivered electronically within 25 minutes of purchase. Would purchase again from this site.

Date of experience: July 28, 2017
Massachusetts
1 review
0 helpful votes
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It was great
July 26, 2017

I'm pleased with the fast and easy service, not to mention the discount and low prices.
It was great and I'm glad that I chose this site. I would definitely recommend this to anyone due to the great service.

Date of experience: July 26, 2017

About the business

Industry Experts Finding Tickets for Sports, Concerts, Theater


tickets.expert
South Windsor, Connecticut, United States