The company has garnered mixed feedback, with notable strengths in the ease of the purchasing process and user-friendly website navigation. Customers appreciate the ability to select specific seats and the quick transaction experience. However, significant concerns arise regarding high and often hidden service fees, leading to feelings of frustration and dissatisfaction. Many customers report issues with receiving tickets on time, lack of responsive customer service, and inadequate communication regarding order status. Overall, while the purchasing experience is generally straightforward, transparency and customer support need substantial improvement to enhance overall satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
Easy to order. Easy delivery. Excessive service fees for a fully automated system that requires no human interaction. Your computers must be very well fed.
Easy to do, easy to get, all is good, however, the service fee of $175.00 per ticket seems a light excessive.
Concert tickets, ticket expert easy to buy - too much service fee to buy tickets. Process of printing tickets sounds crazy -let's wait to print
Hard to know how this is going if I have to give a review in order to get to the page to print the ticket purchase I'm supposed to review. Ugh!
This is a very good deal to watch and participate in an experience of a lifetime. I will be awaiting the tickets in my email.
Fast and simple process. No problem and will recommend to friends. Excellent...
Happy to have this auto ability to order tickets I get quick confirmation thank you thank you thank you Jason for coming to Denver Colorado Iraq and are a great concert performer
Are total bull$#*!! The price of the ticket should be the price of the ticket. And to charge more to have something mailed to you, RIDICULOUS
The ticket process was easy to process but service charge is a little high for processing tickets and does not show up until the final page when you pay. Tickets are not available right off so you have to wait for further instructiions or another email to receive your tickets. The site is easy to follow and the tickets itself are not bad pricing.
I ordered my tickets however this is a conformation e mail stating I purchased said tickets but I do not have the actual link on receiving the tickets. If I am putting in a review why would you ask for one now before I have received my actual e-tickets? Hopefully after I write this It will be sent to my e-mail not the day of or before the actual concert date.
Quickest and easiest site to use and tickets were available to download within a few mins. I would highly recommend this site to friends and family.
Service charge is high, but otherwise okay so far. Just hope my etickets turn up on 20th September as suggested in their email!
My husband was trying to surprise me for my birthday with tickets for a football game. He thought this was the official stadium box office. They charged double the face value of the tickets and then charmed us 150.00 in service charges! A 300 % profit!
Service Charges are OUTRAGEOUS! They email the tickets, not much customer service needed to handle that...
The site is well organized and easy to use, nice job. The fees are high for the ticket sales service. Parking is a problem, and the fees, on top of the parking sale, is also very high.
Fast and secure! The two qualities one needs these days. Click, click, click... 3 minutes later I'm holding my tickets!
Thanks,
Robert
Naples
Quick and easy. Tickets delivered electronically within 25 minutes of purchase. Would purchase again from this site.
I'm pleased with the fast and easy service, not to mention the discount and low prices.
It was great and I'm glad that I chose this site. I would definitely recommend this to anyone due to the great service.
Industry Experts Finding Tickets for Sports, Concerts, Theater