The company has garnered mixed feedback, with notable strengths in the ease of the purchasing process and user-friendly website navigation. Customers appreciate the ability to select specific seats and the quick transaction experience. However, significant concerns arise regarding high and often hidden service fees, leading to feelings of frustration and dissatisfaction. Many customers report issues with receiving tickets on time, lack of responsive customer service, and inadequate communication regarding order status. Overall, while the purchasing experience is generally straightforward, transparency and customer support need substantial improvement to enhance overall satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
Y am just one week in NY and decided to to to the game the same day of it, it ess very simple to get the tickets
Easy checkout and maneuvering on site. One is able to choose from many seat locations
I would recommend others try the site
Horrible experience and even worse customer service! Do not waste your time or money! Total scams! They do not want to help you and they could care less if they've sold you a fake ticket. Huge scam!
There are too many steps in order to obtain tickets (which I still have not received.) I should be able to buy and immediately receive tickets like every other site allows me to do.
Site easy to use after making an account but additional fees don't show up till the end and are much more than would expect but by then so tired of going through the process you are willing to pay
This was my first time using this site. I was able to search the open seats to find the seats I wanted. I had to look at stadium map to find where the seats were located which made easy to find the seats I wanted. The ordering process was easy to follow.
Quick & easy way to buy concert tickets. Would be nice if tickets were not so expensive for quality tickets. Also would be appreciated if we didn't always have to give a review to receive all of our information required to receive tickets.
Very easy to navigate but a pain in the butt to get your tickets to download and this is dumb having to write a review just to confirm your ticket
Would like to have seen the $USD up front (before we got to the payment screen). I ordered tickets for a Blue Jay game in Toronto
It was an easy site to use and I would recommend it to anyone interested in purchasing Phillies tickets. Many thanks.
I would use them again. The process was easy to use and the website was easy to navigate. I have not received my tickets yet but it said I will the week of the event.
It was a good Web to purchase and I will do it again. I will tell all my friend roi use this web. My niece is going to be really nice and she will enjoy it.
I had good service. I was looking for tickets for a show and this site was east to use and I got everything done quick. I did not receive an email to get the instructions to download the tickets.
Quick and easy to buy, download, and print my tickets. I would recommend this service to my friends.
Easy to use only thing don't find out till last page is the booking fees which can be quick steep. But otherwise good site hope get the tickets will find out in december!
Very easy site to use and very quick confirmation. Will definitely use this site again for the next event.
Yay this is awesome woohoo love Fleetwood Mac. This will be fun yahoo. Why is this making me type 100 words?
Easy to use and well set-up website. Thank you for the quick email and for giving us the option of insurance.
Industry Experts Finding Tickets for Sports, Concerts, Theater