Ticket OfficesReviews 210

Anybody hear about the pandemic that hit the planet? Most, if not all major companies have made adjustments to accommodate the limitations created by the pandemic. This company simply refuses. I have called multiple times trying to either exchange or refund my tickets and all they do is argue. Their customer service is horrible, they keep interrupting me and refused to escalate the situation. I'm leaving terrible reviews anywhere I can and will never use this company in the future.

Spent $900.00 on tickets 2 years ago. Tickets were misplaced and concert is finally happening. 10 calls to their office to hear they are working on it. Did absolutely nothing. Once they have your money you are screwed. 0 stars.

ABSOLUTE CROOKS! I would give negative stars if possible. I am 48 and this is the first bad review I have ever written. After the event we had tickets to was rescheduled a couple of times over the last two years, the event was cancelled. I was NOT notified of the cancellation and they will not give me my money back... only a credit. THE WORST CUSTOMER SERVICE EVER.

They refused to provide a refund for tickets purchased in 2020. Almost 2 years later we received an email offering a refund if we contacted them within 7 days. However when we tried to call the number provided it was very difficult to get through to an operator. We missed the deadline by 48 hours and only then were given a credit towards another event. They had our money for almost 2 years but only gave us 7 days for a refund. We did use the credit towards another event, however we could have gotten much better seats for less using a different website.

When they are are on the phone with you they try and sell you better seats using there discount, yep
I should have red flagged then! Paid extra for the tickets then never received them the event got post lobed and still waiting for refund or credit
I am tell everyone do not use this sight the reviews they have must be false they cannot be true it's a a horrible service use another one

Posted a review about 2 weeks ago about not being able to receive a credit or even talk to someone about my issue. All you get is a computer animated response, even to my last post, promising to "look into this matter at this unprecedented time". BS! Haven't heard a peep. Scrolled thru other reviews, and everyone with an issue gets the same response

I bought 4 tickets to Tim mcgraw. Concert got cancelled and they still have not refunded me. Been over a year. I've tried to contact them multiple ways but no luck. This is terrible customer service and support.

I purchased theater tickets on 03/02/20 for the amount of
$412.56, Order #*******. The event was supposed to be
06/06/20 but was cancelled due to the pandemic. Their website
States: "For all customers who have purchased tickets for events
That have been cancelled due to the COVID-19 pandemic, we will
Provide full compensation to you. We will be sending emails to
Our canceled-event customers with specific information. Given
The number of events being cancelled, please allow sufficient
Time to receive this information."
Their customer service emails are saying because we requested refund after 7 days of purchase
That we are not eligible for refund. However, due to the pandemic
There was no way of knowing this event would be cancelled.
They are also claiming that they sent a correspondence with
120% credit for this on 05/30/20, but we never received this.
There was also no way to access this information from their web
Portal. And they are sayin the credit expired on 11/30/21.
We also have never been able to speak with a human over the phone,
Because their customer service number does not enable us to.

The concert canceled because of Covid-19. They provided a "store credit" good for 18 months. I haven't been able to use the credit because their have been no concerts in my area. They should extend the credit it or refund. They has so far refused. $218 down the toilet thanks, Ticket Office.

Bought Billy Joel MSG tickets right before the pandemic. Then a reschedule happened. Then TicketOffices sent me new tickets. They didn't see right, so I asked them to validate them. They just kept shuffling me around to agents. Got to the venue and they were in fact, fake tickets. I've opened a case with TicketOffices, but they will not get back to me. Avoid these scammers!

I am not going to say TO is a scam but they certainly do not have integrity. I started calling several days before my event and learned of an email address error. I was told over and over that the error would be fixed and my tickets would be delivered. After the event, I was told that those were merely requests and that they never claimed they would fix the issue so tough luck, it is your fault. Too many good ticket agencies out there, USE SOME ONE ELSE.

I purchased my tickets to Rufus Du Sol on 11/7/2020 for the show happening TODAY at 8/11/2021. Don't mind that I missed out on selling these tickets for a profit of $600; instead, I STILL do not have the tickets in my possession. I was on the phone and chat with them for TWO HOURS yesterday and was falsely promised I would have my tickets. "We stand by a 100% buyers guarantee" is all I kept saying. Well now it is the day of the show and I am back on the phone again to get my damn tickets. Utterly insane that I purchased these tickets 9 months ago. I am now sitting here waiting if I will even go to this show and have already asked someone to go with me.

DO NOT USE THIS PLATFORM. I will never, ever again think twice about it.

This company is an absolute ripoff, I purchased tickets to a yankee game that was postponed to a date I was unable to make. Ticket offices did a double shrug and said all sales final, better luck next time. So if you you are into gambling, go ahead, support this business.

Repeatedly tried to contact the vendor through email, live chat and phone days prior to the event due to issues with ticket delivery.

NO RESPONSE

I had every intention of going to the event, I just couldn't access the tickets and I needed help.

I will NEVER use this website again, I am disputing the transaction with my bank and I will make sure they NEVER get paid.

Horrible!

The fast and efficient service has impressed me. Within an hour, the ticket was sent to me. A secure and reliable website for purchasing tickets to various concerts near you from your place. Effortless process. Also, the great deals and discounts are provided which are cheaper than other.

Ordered tickets. Never received them. I have called, messaged, live chat to no avail. I cannot get anyone on the phone. Have to now dispute the charge with my credit card company. Do not buy from them

CROOKS! They will not give a refund on a CANCELLED event, instead, they gave me a credit to use at their TERRIBLE company! The face value of the tickets when I opened them was $103 and they charged me $168! The tour (Bad Religion) was CANCELLED and they tried saying it was postponed even though I sent them several links stating that is was CANCELLED.

https://www.metalsucks.net/2020/04/30/bad-religion-are-the-true-heroes-we-need-cancel-not-postpone-all-touring-for-2020-so-fans-can-get-refunds/

I do not recommend this place to ANYONE! STEER CLEAR!

This is a terrible company. I purchased tickets for an event. It was cancelled. They sent me some store credit, and despite having bought the ticket protection refused a refund, stating they would only give it within 7 days of receiving the credit and by calling. I received no information from them explaining this. I chalked my loses up and said fine. I purchased tickets for a new event and applied their credit code they sent me. It said the discount was applied and showed a total of the remaining balance. When I paid for the tickets with what should have only been about 20 dollars, they took the entire 370 dollars for the tickets from my account. Their system made an error and didn't take the credit off. I attempted multiple times to call and could not get a human representative. I emailed and finally went to live chat. When they representative on the live chat said she saw that it was not applied as it should have been then said she could not apply it. I am beyond irritated as I wouldn't have bought tickets from them at all other than to use the credit up. The customer service is terrible and they are extremely unhelpful. Absolutely will never use them again.

TODAY WE RECEIVED OUR 3RD RESCHEDULING OF THE KATHLEEN MADIGAN SHOW. IT IS INTO NEXT YEAR NOW AND THIS TIME IS JUST NOT CONVENIENT FOR US. I UNDERSTAND THE RESCHEDULING BUT THEY ARE USING COVID TO RESCHEDULE. THIS NEW TIME IS NOT CONVENIENT FOR US BUT THEY LEAVE US WITH NO ALTERNATIVE AND THEY KEEP OUR MONEY. NO INTEREST ON THE HELD MONEY ETC. THEY ARE PROVIDING A DATE BUT 3RD TIME AND INTO MIDDLE OF NEXT YEAR WHEN WE ARE USUALLY AWAY. IT DOESN'T MATTER TO THEM AND WILL NEVER BE USING THEM AGAIN AND WILL TELL ALL OUR FRIENDS AND FAMILY TO BE VERY AWARE... I WILL GO ON FACEBOOK AND ASK TO SPREAD THE WORD. THIS IS TOTALLY UNFAIR... THEY SHOULD START FROM SCRATCH AND AM SURE THEY CAN SELL TO CAPACITY FOR THEN BUT THIS IS NOT WHAT WE PAID FOR...