Ticket Offices

This company does not care about a global crisis occurring and will not refund tickets if the event is postponed or changed. The date was changed from a Friday night to a Wednesday, which my family is unable to attend because it is a week day and this company will not allow a refund and suggested to sell the tickets. This is a horrible business model during a pandemic where people are actually dying. Also they disconnected on a chat when I tried to discuss this and did not provide any way to talk directly to a representative

Stay far away from this vendor:
-- Overpriced compared to market value of tickets
-- NO guarantee that you get your tickets in a timely manner (or that you will get your tickets period if you read the other reviews)
-- No transparency in the ordering process, charges are not really reflected until after the fact.
-- No refunds for dissatisfaction of service (they swear up & down that if you don't get your tickets you get a refund, That remains to be seen on my end)

CROOKS! They will not give a refund on a CANCELLED event, instead, they gave me a credit to use at their TERRIBLE company! The face value of the tickets when I opened them was $103 and they charged me $168! The tour (Bad Religion) was CANCELLED and they tried saying it was postponed even though I sent them several links stating that is was CANCELLED.

https://www.metalsucks.net/2020/04/30/bad-religion-are-the-true-heroes-we-need-cancel-not-postpone-all-touring-for-2020-so-fans-can-get-refunds/

I do not recommend this place to ANYONE! STEER CLEAR!

I'm writing on behalf of my 70-year-old mother who purchased 4 tickets to the American Ballet Theater production of Swan Lake through ticketoffices.com. At checkout, there were only two additional charges... a UPS charge and a tax. When she received the confirmation of purchase there was an additional service charge of an additional outrageous fee per ticket.

She and I both tried to speak with someone in the support office and with great difficulty, was only able to do so when we tried to purchase a ticket a new. The woman said she could not help but would connect me to customer service. There was only a recording and I was unable to speak with anyone. Had I seen the service charge before purchase, I, of course, would not have bought these tickets. Please be advised to never use this fraudulent company.

My girlfriend bought tickets (2) for the Jonathan Richman concert in Vancouver (June 12th) from TicketOffices.com. Two tickets cost her $535.47 ($388 + $112.53 service charge + 24.95 special delivery for non-US residents)! I asked others at the concert how much they had paid and was told that people were paying $25 plus a $7.50 service charge ($65 for two tickets). What can I say about my girlfriend? She acted in haste? She made an uninformed decision? She threw away her hard earned money to by a birthday present for me? What can I say about TicketOffices., com? They are predatory? They are parasitic? They take advantage of gullible people? I don't know how these people sleep at night. Take your business elsewhere.

Buyer beware, when quickly redirected to Ticket Offices online, after checking Ticket Master first, appearing easy and secure, yes, but no seat assignment defined and double ticket charges followed by huge fees, realized only after okaying purchase, with no recourse. This ticket sales site is deceivingly presented like Ticket Master, but NOT!
We looked at a $45.00 central seat, thinking this was where we would be seated, but now find ourselves way at the back corner, at a costly lesson!

Purchased 6 tickets to an event. 2 members of our party were injured and we are unable to attend. I called Ticketoffices.com and explained the situation. Ha ha ha... NO Refund! You are stuck! They told me to resell them. I told them I was not in the resell business. First of all... the tickets were Extremely overpriced or maybe I could sell them. After checking on the price of other ticket sellers, it paid a little over $100.00 for the same tickets. Now,
I have learned my lesson. NEVER BUY FROM TICKETOFFICES.COM! I'm sure they are laughing all the way to the bank. SCAMMERS FOR SURE. Can't post a picture, but I have an order number #*******

Our 75 year old friend bought 4 tickets to Dancing with the Stars for my birthday. She is not savvy about ticket venues and thought Ticketoffices was a legit website. She paid a total of $871.19. When she got the tickets, the face value on each ticket was $45.00. She should have only paid $180 plus handling. When we got to our seats, we were 4 rows from the back of the theatre. Could barely see anybody on the stage. We asked people around us what they paid for their tickets and it ranged from $45 to $60 per ticket. These tickets were not worth $871.19. These people continue to scam others, especially seniors who don't know any better. Going to complain to the BBB and Attorney General.

I have been trying to get a refund for two concert tickets. Concert was originally scheduled for 4/1, then unexpectedly moved to 4/15 with no explanation. Now the concert is "postponed", and since it is not officially canceled, Ticket Offices won't refund. Every employer/bank/credit union/airline/service provider is now offering help due to Covid 19. This is the only business that won't accommodate it's customer base. I will never, ever use this ticket outlet again.

I was hopping online to get tickets to a show that had just gone on sale. I thought I was on the official site for the tickets (this website will lend you to believe that.) I ended up paying over $120 per ticket for tickets that I later found out were less than $40. They do have a sentence off to the side of the site that tells you they are a 3rd party, but let's be honest, who's reading some fine print when you want to get those tickets to the show you've been wanting to see? It was a total bummer experience. And, they are super slow at getting you the tickets once they become available. This is a bad company out for themselves and not the customer. Plain and simple.