website thubmnail of Ticket Offices

Ticket Offices

Overview

Ticket Offices has a rating of 1.8 stars from 210 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Ticket Offices most frequently mention customer service, live chat and concert tickets. Ticket Offices ranks 337th among Tickets sites.

service
23
value
23
shipping
20
returns
21
quality
19
How would you rate Ticket Offices?
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Michigan
1 review
0 helpful votes
Follow Liz B.
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This is a so called "resale" site. They apparently buy tickets ahead of time in blocks and then sell it to you. This IS NOT the same as TicketMaster where you pay the vendor actual price for an actual seat. They charged us $200 for what turned out to be $25 seats in the 25th row at the Disney Ice show. Really... they are a website and claim to be providing service, what service is actually given... forget about refunds even if the event is 3 months in future, complaining to them is like talking to a wall. Complain to your credit card co. To help with clawing back a refund... or complain to your state attorney general.

Date of experience: December 3, 2019
Arizona
1 review
3 helpful votes
Follow Gina D.
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This company is a scam. I just reported them to the attorney general and will do what I can to get this company shut down. Just look at reviews on every site. Websites being redirected to this third party rape company to people not getting tickets to people not getting tickets because they were sold to someone else. I was charge 300$ for two 93$ tickets! I'm pissed off!

Date of experience: March 2, 2018
Illinois
1 review
1 helpful vote
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Avoid this place!
October 19, 2017

This ticket outlet is crazy. I've spent time and energy tracking them down for tickets I ordered in August for an event in October. It's now less than 48 hours before the event and I still do not have the tickets. They are only delivered through email. I've called twice now and I'm told the seller hasn't sent them yet. Getting through to someone live is almost impossible. When I finally did get through to some at their customer service I was told they guarantee I'll have the tickts one hour before the show! I dont' think anyone wants to deal with that kind of stress. I'll already be on the way to the event! Unless you want to go through this stress, don't buy tickets through this place!

Date of experience: October 19, 2017
Iowa
1 review
13 helpful votes
Follow Heather E.
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I purchased 14 tickets with insurance costing me 5 gs... then corona virus happened and the concert was postponed for a year and a half, in a completely different month and season. They will give no refund, and scoffed that I even suggested it, same with their $#*!ty insurance company! Like they couldn't resale these tickets in that time. 7 people have backed out and are now stuck with tickets they don't want. I equal it to having sex with someone who just lays there and you think you're good. $#*! this company.

Date of experience: July 15, 2020
South Carolina
1 review
1 helpful vote
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I'll attempt to keep this brief.

I purchased tickets for an event that cost roughly $30 each. It's completely understandable that there will be "fees and service charges," as I am relying on the convenience of purchasing these tickets while sitting on my couch at home. Imagine my surprise when I am charged an extra $10 for each ticket. When I contacted the company via their chat, I was given rehearsed answers for why the fees exist, at which point I was told it boiled down to profits. TicketOffices.com admitted that they charged me roughly 1/3 of my ticket price so that they could make a profit.

I would strongly suggest using another service to purchase your tickets, as many will only charge you a small fee for each order and not a fee for each ticket (even when its within the same order).

TicketOffices.com is more concerned with making profits than they are with customer satisfaction.

Date of experience: July 24, 2019
California
1 review
1 helpful vote
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Buyer Beware
June 15, 2019

Got the tickets, but the match up (teams playing) changed. Did not buy tickets fir the teams playing. Was refused a refund. Ticketmaster would have refunded without issue. Funny thing, my tickets were transferred to Ticketmaster for delivery. These people are not as advertised. I do not recommend using them.

Date of experience: June 15, 2019
Canada
1 review
1 helpful vote
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Terrible!
June 21, 2019

I bought tickets for Judas Priest in Dawson creek. This site claims 100% money back guarantee. I never received the tickets and claimed ups delivered them so that's all they cared. I never received anything and they refuse to get me a signature or any proof! Bull$#*! site, all fake.

Date of experience: June 21, 2019
Florida
4 reviews
16 helpful votes
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CROOKS
February 23, 2020

Crooks. Hidden charges.
Overcharged my credit card. Customer service hung up on me. Many complaints about them. DON'T TRUST THEM. Purchased 4 tickets at $109 each = $436.00 They charged my credit card $569.39. There was NO information anywhere about surcharges. The customer service told me the $133.39 was for ticket delivery. The delivery is by e-mail. ( the only option).

Date of experience: February 23, 2020
Canada
1 review
1 helpful vote
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This resale site gouges, i received 2 tickets with a printed on value of $115, received an email with cost of $574.49, then received my credit card statement charged $748.37. The $574.49 was in US dollars, of course, for a show in Canada! Seats were on main floor, three rows from back! Worse than scalpers! Will never do this again, I thought there were laws making this illegal. Massive rip off!

Date of experience: September 9, 2017
California
1 review
0 helpful votes
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Alert! The Biggest Scam!
January 31, 2020

Ticket Offices was my first experience of being scammed in purchasing tickets for an event. First of all there is no human you can speak to. They claim they'll speak to you through texting but is not real. They do not answer phone calls.

I ordered tickets for a special show and received completely wrong tickets. I got 4 instead of 7 in a section that was I had not chosen or paid for. I had to call my credit card company to hurry up and refund my money. So disappointing. The communication was nonexistent.

WARNING! This company is horrific. I'm mad at myself for ordering on their website.

Date of experience: January 31, 2020
California
1 review
14 helpful votes
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Canceled vacation plans due to Corona virus. Every other thing we booked was understanding and gave us a refund. We bought concert tickets for while we were on vacation. The concert date was moved from May to December. The day after Christmas. Tried to get a refund since I live 600 miles away. I was told that since the concert tickets were still valid, there would be no refund. STAY AWAY!

Date of experience: April 4, 2020
Canada
1 review
2 helpful votes
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Scam
January 16, 2020

I am Canadian and purchasing tickets to an event in Canada but was not Informed that it would be in USD. After purchasing the tickets, I got a notification from my credit card for $294. But their site emailed me saying it was $219. I complaind to them and the responded within an hour telling me that all purchases are in USD. Should have said that first.
Then I am being told that I will receive my tickets the day of the event. I hope that other people who read this do not fall for this scam like I did. I am trying to report them but it is harder to do than you may think.

Date of experience: January 16, 2020
New Hampshire
1 review
1 helpful vote
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Worst ticket purchasing experience ever. Bought 2 tix to a concert same day. Called when the "delivery" email was not received. On the phone for an hour, was transferred to a supervisor who was rude and kept cutting me off. She said the seller typed our email address in wrong and it was their fault. Finally got it resolved, but left late for the concert. Will be disputing the charge with the bank. This was absolutely the worst!

Date of experience: July 17, 2019
Canada
1 review
0 helpful votes
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Terrible seats
May 12, 2019

Went to the bull riding last night at Bud Gardens and I have no idea if it was any good or not. I purchased my tickets back in December in order to get great seats. I paid over $225 for two tickets. Our seats were terrible. We were at the very opposite end of the arena to all of the action. I believed that by ordering tickets early and paying top dollar that I would get great seats but I was totally wrong.
Budweiser Gardens and Ticketoffices.com are definitely not interested I customer satisfaction.

Date of experience: May 12, 2019
Texas
1 review
1 helpful vote
Follow Jules L.
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I thought that I was purchasing event tickets from the venue's website and was directed to ticket offices.com instead. Unfortunately, I not only overpaid for my tickets but was charged unbelievable high fees. This was a birthday/anniversary present and I didn't realize the gross overpayment until the transaction was completed. I called their toll free number for a refund and the recorded message stated to note that because they're a ticket resale company no credits, refunds or changes can be made. This put a huge damper on the otherwise fun I had planned for the night. Ticket Offices is a total ripoff.

Date of experience: June 17, 2019
Missouri
1 review
1 helpful vote
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Horrible Place
November 2, 2017

Horrible customer service, do not go to this site. I thought they were the official site of the place I was trying to buy tickets, realized afterwards that it was not. I emailed them explaining that I ordered through them accidentally and needed to cancel my order. Their answer was all sales a final, blah, blah, blah, our site says it is a resale site ( when I ordered it did not), and you are basically out of money. They also told me in an email to resale my tickets and I could do that on any site even if I didn't have the tickets in my possession. So hey the person who is guaranteeing I will have tickets next April probably don't even have the tickets in hand and the official place says they will most likely be fraudulent tickets. This place sucks. Do not buy anything from here ever!

Date of experience: November 2, 2017
Georgia
1 review
0 helpful votes
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Very misleading!
December 19, 2019

Very misleading! The tickets were supposed to be purchased but the seller had to "procure" them first which left me waiting and hoping the ticket would be available. Customer service was not accommodating and constantly put me on hold

Date of experience: December 19, 2019
Oklahoma
1 review
0 helpful votes
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Buyer beware
April 23, 2019

Ordered tickets for what I thought was the correct date. When I received the email they were for the day prior. Tried to contact immediately and correct. They would only offer me $30 credit for $300 worth of baseball tickets for a game I couldn't attend. Filed fraud charges with my bank... I'll never use them again.

Date of experience: April 23, 2019
New York
1 review
0 helpful votes
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Do not use this site!
December 17, 2019

Buying tickets from this site was one if the worst mistakes I have ever made! I paid almost $500 dollars for my tickets and when they finally sent them to me they had paid $55 for each and bought them from ticket master which is what I should have done in the first place! It also took forever for them to send me the tickets. I had to call them two hours before the event and was on and off hold for almost 40 minutes before they sent me the tickets. They then informed me that my tickets had to be printed which was never mentioned when I purchased them. Do not use this site! Zero stars!

Date of experience: December 17, 2019
Maryland
2 reviews
1 helpful vote
Follow Shirl J.
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I was extremely disappointed in my experience. I paid well over twice the ticket cost for less than premium seating. When I took the time to look at the actual venue website I could have gotten better seats for more than half the cost. I was offended that the price I paid gave them room to give me average seating. They could of at least given me better seating options at the price. Never again. Expensive lesson learned.

Date of experience: March 27, 2019