DO NOT USE THIS SITE TO PURCHASE TICKETS! Used ticketnetwork.com to purchase tickets to a baseball game on August 25th for a birthday gift. Tickets came in a FedEx envelope and were plain paper black and white. They scanned fine at the stadium but got to the seats and found people were in our seats with "hard tickets" in color with season ticket holder name "Chris Ray" on them. These tickets cost me $170. We were sent out of the stadium and didn't get to watch the game or see the Happy Birthday message I set up on the screen at the end of the 4th inning. Called customer service who transferred me to "Bill" (refused to tell me his last name, said he didn't have a supervisor and he was the only one there) at Downtown Tickets. He was rude, sarcastic, and not understanding of the frustration and disappointment I endured. He said that it wasn't their fault that it's a problem at the stadium for selling their tickets that had already been sold. Looked them up on Better Business Bureau and there are two employees and the owner is Christopher R William. Doing more research I see they are reviewed on Ripoff report and many other Scam warnings. AVOID THIS SITE. Nothing like getting escorted out of a baseball stadium on your birthday. I asked for a full refund or different tickets and "Bill" said to send him an email with my complaint but had no reassurance of a resolution and hung up the phone.
Nice field great game and friendly staff. Beer is to expensive but so were the tickets. The seats were great. Almost behind home plate.
Excellent seats, great show. I had called to get more info on the seats before I bought and the ticket person was very helpful.
Bruno Mars (and band) is an amazing entertainer! Took my husband for his birthday and had an amazing time! Opening act wasnt so hot.
BUYERS BEWARE! DO NOT PURCHASE THROUGH TICKETNETWORK! I WAS SCAMMED!
On 9/5/18, I purchased 4 tickets (for almost $200) to a Houston Astros baseball game scheduled for 9/23/18. Upon getting through security and presenting the printed tickets to the ticket scanner at the gate, I was told that the tickets had already been used to enter the game. Needless to say, it was an embarrassing and confusing experience. I ended up having to buy worse tickets at a higher price in order to go to the game. I contacted TicketNetwork on 9/24/18 to resolve the issue and receive a refund, and they requested that I have the ballpark send them a letter stating that I had been denied entry to the venue. What a joke! The box office isn't going to go through the hassle of verifying that I was denied entry, and when I spoke to them they said that they don't send letters like that to third party ticket resellers. I've never had this issue when buying through other ticket vendors. I will not EVER be buying through TicketNetwork, and I warn everyone against using them to buy tickets. Still trying to get my money back.
I was very impressed with how easy it was to order and the excellent price we got at the last minute for our tickets to The Nutcracker.
So glad everything worked well for you! Thanks for your review!
I'm still waiting for my tickets. It's up to you. Please make my trip to Florida a great experience.
Did not enjoy, disappointed. Audience was using their phones and texting in the audience too. Will not go again.
It was just so easy to order the tickets. I printed them myself to avoid additional charges. Very easy.
All representatives were very helpful and cheerful. My only complaint would be the very high service and handling fees
Thanks for your review and criticisms!
A miserable experience. I was told each day the tickets were to be received that day and my wife and I missed a play we had looked forward to seeing.
As far as the concert, didn't care the opening act. Mumford and Sons killed it! Venue prices are outrageous!
Thank you, Alicia! We appreciate the time you spent to share your feedback! We’re happy to hear we were able to provide you tickets to your big event!
This is best site for ticket network...! Amazing service. And yes the quality is also nice. I suggest u to use this site...
I enjoyed the detailed choice of seats and the price comparison. Payment was quick and easy and there as no issues with delivery.
I really enjoyed seeing all the rappers. From back in the day could not sit down at all brought back so many memories.
Thank you, Kendo! We appreciate the time you spent to share your feedback! We’re happy to hear we were able to provide you tickets to your big event!
I didn't get to see the show I called for someone to meet me at the arena with my tickets never got them
Good afternoon Clinton. We attempted to contact you regarding this claim but we have not heard back. Can you please email us at customerservice@Ticketnetwork.com?
I paid 130$ each for tickets that originally sold for $45. The original delivery date for the E-tickets was on or before 1-12-16. With anyone I have ever bought e-tickets through in the past they were usually delivered immediately if not later on the same day, but nevers a month later. I did not receive my tickets on the 12th as promised and when I called the evening of the 12th to see if my order was ready. I was told that it would be tomorrow (the 13th). I called the evening of the 13th, once I again I was told to check back tomorrow (the 14th). I called on the 14th once again I was told it was not ready. This time I was told it would be 24 hrs before the show. This I was told it would be ready 24 hrs before the show which makes the time they are to be ready 7:30 pm on the 15th. I informed the manager that travel arrangements were trying be made around a show I may not have tickets for. I was furious but what options do I have. I kept checking my email from 6:00p day before the show to make sure I was going to have the tickets I had already paid for. I finally got the email containing my tickets at 11:45 pm day before my show. This kind of treatment and action when I am paying almost 3 times original face value of the tickets. I think all the extra money being paid should allow for better service. This is no less than price gouging. I see no reason I would return to ticket network for tickets in the future.
The show was great, I just found the seating very uncomfortable, second half of show I stood up the entire time. Boxed seats from now on.
Overview
TicketNetwork has a rating of 3.2 stars from 2,320 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TicketNetwork most frequently mention great time, purchase tickets and last night. TicketNetwork ranks 7th among Tickets sites.
Since launching in 2007, our website has helped connect thousands of live entertainment fans to the vast network of independent sellers that list tickets on the TicketNetwork® Online Exchange. These sellers—from fans with extra or unwanted tickets, to professional ticket brokers—offer more than 7.5 Million event tickets on our exchange every day.
Our purpose is simple: provide fans (like you!) with access to this huge selection of quality event tickets, even when they are sold out elsewhere.
We have a dedicated team of professionals working hard to make sure that you have the most up-to-date information about upcoming live events and real-time access to the largest ticket exchange on the web. Most importantly, we pride ourselves on providing personalized customer service, cutting edge security, and a 100% Money Back Guarantee, so you can shop safely.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
So glad you got the right seats!