Charles P.

BUYERS BEWARE! DO NOT PURCHASE THROUGH TICKETNETWORK! I WAS SCAMMED!

On 9/5/18, I purchased 4 tickets (for almost $200) to a Houston Astros baseball game scheduled for 9/23/18. Upon getting through security and presenting the printed tickets to the ticket scanner at the gate, I was told that the tickets had already been used to enter the game. Needless to say, it was an embarrassing and confusing experience. I ended up having to buy worse tickets at a higher price in order to go to the game. I contacted TicketNetwork on 9/24/18 to resolve the issue and receive a refund, and they requested that I have the ballpark send them a letter stating that I had been denied entry to the venue. What a joke! The box office isn't going to go through the hassle of verifying that I was denied entry, and when I spoke to them they said that they don't send letters like that to third party ticket resellers. I've never had this issue when buying through other ticket vendors. I will not EVER be buying through TicketNetwork, and I warn everyone against using them to buy tickets. Still trying to get my money back.