Hi Natasha! Thank you for your question! All the tickets listed on our site are guaranteed to be legitimate and valid for use. We can promise this because we deal primarily with professional ticket-selling companies that have a track record of successfully filling orders. You can rest assured that any tickets you are interested in purchase through us are being provided by professionals who sell tickets for a living. We also have a 200% guarantee on all ticket orders which can read more about on our website. Added to that, I should furthermore mention that we at TicketNetwork have our own incentives structure in place to penalize sellers for wrongdoing. This rating system is linked to seller behavior in key purchase areas and is used to reward those sellers who provide the best possible service to our customers. If you have any other questions you can call us at 1-888-456-8499 or email us at customerservice@ticketnetwork.com.

Just don't buy anything if there is a chance you might have to resell the tickets. Their customer service people misled me about my ability to resell my tickets. I posted my tickets for sale according to what he instructed me to do. Then the tickets sold and I was concerned that the person wouldn't get the tickets in time since they require the tickets to be shipped to me by the person I bought them from and from me to the person who bought them from me. I asked them if they could just have the tickets sent directly to the person who bought them from me. As a result of my concern for their customer the customer service person called me a liar and cancelled the sale. Then he proceeded to take nearly $400 out of my account to refund the person who bought the tickets from me. So in short I am paying $1,200 for two tickets to a music festival that have a face value of about $650 and I can't go to the festival. I notified them of my inability to attend the festival in November 2015 and they took the opportunity to trap me into giving them another $400. This company is predatory and they have no concern for their customers.

Yes legit; picked up 2 tickets at box office but the service charge 79, delivery charge 15, ( they never touch the tickets)and up charge 56 each over face value of 100 was excessive. I will not use them again.

Scam! They say they offer incentives but dont... my tickets were sent via in another name from ticket galaxy... I was charged an up fee to have them mailed when they clearly printed them from a computer and mailed them for twice the price... the customer service rep couldn't provide any proof through the website that you would be told ahead of time... save your money and time

These are scam artists who "sell" tickets that do not exist. I paid for two GA - Lawn tickets to the ZZTop concert in West Palm Beach, October 2019. Guess what? The lawn area will not be used for this concert, nobody will be allowed in the area, and no tickets have been or will be ever issued for the GA - Lawn area. Currently in the process of disputing the transaction and I am looking into reporting their criminal (Wire Fraud) activity)

MASSIVE SCAM! Bought my husband (a HUGE fan) Van Halen tickets for his b-day. This was only place that had them so thought they were the official ticket sales for the concert. Turns out their Bots swooped up all the tickets before the fans could and what were $55 GA tickets originally, I spent $250ea on, because these creeps jacked them up beyond reason. When we got to Will Call, the lady said we were lucky we showed up early, because the tickets were under a fake name (the Bots fake ticket purchase name) and they likely sold these same tickets to several people and first to come gets them.

DON'T LISTEN TO A THING THE CUSTOMER SERVICE SAYS IN RESPONSE! They have all the money in the world, thanks to us overcharged fans, to hire the best of the best. I can't wait until they make these A-holes shut down. What scumbags to do this to fans who work hard for their money. Despicable!