Thumbtack

This website operates as a complete scam, providing false leads. Often, these leads are unresponsive or lead to being ignored, and they even distribute the same lead to multiple individuals, fostering competition. Despite being well-qualified, I haven't been able to secure a single person from Thumbtack. I strongly advise avoiding this platform as it is a fraudulent and deceptive website.

Thumbtack sell one lead 3-4 times. This is bad, but it worked when I could get a refund. Over the last month, Thumbtack took $400 from my card and I had one client with a small job less than an hour for $50 and minus $18 for a lead.

I WAS a thumbtack pro for the last 2 years, I have spent thousands of dollars on leads and had over 20 different businesses join to them as well. I have over 160 positive reviews and only one review that was not 5 stars and even that one called thumbtack to tell them that it was a mistake, they were informed that it could not be taken down and that I would be shut down because of it. Now thumbtack has completely shut me down without even contacting me first. After talking to one of the phone reps I was told nothing can be done to reactivate it. I had my attorney look through all the thumbtack rules and guidelines and it does state that they can shut you down ONLY with probable cause in a written explanation. Well I never received one. That is a very very unprofessional way to run any company. I will stop at nothing to contact as many business that I know to make sure they give no more money to these scammers.

This is the most awful site to deal with. I had a client that gave me an issue as soon as i went in and her dog bit me. It was a painting project and she did not get primer and she was upset the darker color was soaking through. She contacted thumbtack and they wanted me to give her a refund and i refused due to her failing to provide correct paints. The pros pay for the leads. But they side with customers when it comes down to it home advisor or Angie's list is the best advertising sites.

You will be charged for quotes on jobs that you don't want. They have this cute little button that you can use that says DECLINE buts it's just for looks I suppose. If they deem it a valid quoted job, you are charged regardless of if you read the job request and decide that you had rather not take the job. This is where that decline button comes into play. I started using thumbtack over a year ago and liked it at the start but then they began the instant match. You either use it and get charged regardless of if you think the job will fit you or send each job quote yourself and end up not getting the work because instant match sends them quicker. Totally disgusted by the way I've been treated and will not be using thumbtack anymore.

I set up an account with a $100 budget for leads in my area. I blew through the $100 in less than 12 hours by getting leads that were a total waste of my time. People often times are feeling the waters for their project and are not even sure if they are actually going to proceed with their project. That being said I'm being charged for a lead on someone that more than likely isn't even going to do the project they were thinking about. Lots of tire kickers on this site that your billed for their lead. I visited 2 of the leads I was sent, and way under bid the job just to get the work and they still never called me back and have not hired anyone yet. Total waste of my time and money. People think your going to work for $20/hr as a professional. Don't waste your time or money with this site. It's a scam and they are a multi million dollar company bc of taking advantage of average people/ companies trying to make a living.

I'm a local DJ and I used to quote often on Thumbtack. I would perhaps book 1 out of every 12 events I quoted - which was okay. There are many HUGE DJ companies around my area that no doubt would quote on everything.
Now, Thumbtack have introduced a new pricing structure and basically now it costs about 7 credits to quote on any events where the price is $500 or more. It's literally costing a fortune to quote on jobs now and I've stopped quoting completely. It's a shame because I think Thumbtack had the right idea when they started out, but just go too greedy.

This was definitely a marketing mistake. I invested $150.00 and did not make a dime using Thumbtack. First, they can't verify your license. Second, they don't know the limits of the license. They think they are helping you by widening your target area to 100 miles away, but don't realize you can only practice in your home state. After you remove your payment method, they blow up you email with leads you can't use and every time you pass on one, you get a message asking you to put a payment method on the web. Even after you keep passing on those leads, they keep sending them to you. Third, you can spend the necessary time to prepare a lead to work with them, and they stand you up then the communication stops. I'm lucky I didn't wait around on someone that wanted to hurt me.

Adam Gray did a complete renovation of our home in Madison Park, Charlotte, NC. From the time of our first meeting until the work was completed, Adam continued to have our interest and desires for the home foremost on his list. His "can-do" attitude and professionalism was welcomed during each conversation. His work, skill level, and creativeness was a very welcomed commodity. He took a 60 year old home and made it a showcase. No one will ever go wrong by letting Adam and his team do the same to your property. Personally, I will promote his work to all that I know and more. Adam will not be satisfied with his work until it reaches perfection. Don't hesitate to contact him. You will not be sorry.

I have been trying for 7 MONTHS to get Grout Magic to come repair a grout cleaning job they did in my home. ( I've been told the repair would take about 20 minutes.) I can not get then to return my phone calls, texts, or emails. They guarantee their work. Yeah right, guarantee to frustrate the homeowner is all. Would not use them again! (This review is not about Thumbtack, I hope to use Thumbtack to assist in reviewing this company)