Thumbtack

They stopped showing me the prices of how much it would cost to send a quote in my categories. When you get a customer thats interested they dont show you how much you have to pay to accept the lead until after. That is a scam i paid 22 dollars for my most recent matched quote. I had a customer message me on thumbtack that i did a job for 2 weeks before and they were trying to charge me for a new lead. Thank god i recognized the name and messaged the person outside of thumbtack.

Thumbtack pro brought me a lot of customers but I waste a lot of money on "fake " leads. Customers are not aware that if they
Contacted pro, that pro will pay for the
Lead. And tell me how it's possible that
Someone contacting you for service, and
I am responding in 1 minute and nobody
Ever responds. Did they change their
Mind? Could be. But they never even
Reply. Message usually marked as Read
Which is to mean that you have to pay
For this leads
There is a phone number of these
Customers, but they never respond on
Message either.
So I have to pay for this fake leads or for
Customers who don't know what they
Want (because they are contacting 5
Pros at the same time) $15-30. Which is
Not fair at all.
Thumbtack never return money for this
Suspicious leads

I am a professional who used Thumbtack for a year with no problems. Then this year they switched their method of communication with the customer and the pro. I did not receive any requests for months. In the past I was getting 5-10 per week. Also, they changed their way of communicating with the pros. No longer could I speak to a real CS person, everything is via text msg. This was a real joke. Nobody would really care to help. Just the same answers over and over again. I still had money on account but could not get it back, even though they were not sending me requests to be able to recoup the money. So I tried emailing them and "no answer". This used to be a fairly good way to get customers but it has really gone downhill. I consider them a rip off now and would not advise anyone to use them.

I would rather shoot myself in the head or set myself on fire then use Thumbtack again. In the last three days, one of their employees did not call me back. The guy that was supposed to give me a price on painting my deck was a no-show on Sunday. It was great to sit on my $#*! for two hours, waiting for snow when you show up as I write this I was going to get some tack warmer chance in this guy supposed to be fixing my cement wall you're supposed to be here at eight that is currently almost 1030 My Pl. Is it spend the extra money on Angie's list and to have somebody that knows what time is show up. My feeling is the people that post that are looking for work and wanna be paid well but they do not want to show up.

I have attempted to hire professionals for 2 separate projects and figured Id try Thumbtack. They claim you will get up to 5 quotes within 24 hours. The first time was within 24 hours, but it was one company contacting me. The second time, was 48 hours and again, only one company contacted me. And they clearly were not interested in helping anyway.
I recognize that technology and "advisor" sites are supposed to make it easier, but I have found the opposite to be true. Stick with research and talk to a couple companies and obtain quotes on your own. Thumbtack isn't getting it done.

Do not use thumbtack. They are one sided to favor their pockets. I'm an electrician and I see what customers select out of all the services they are offered. Most of the time they select the wrong service which increases the price of the lead. If you dispute the charge they deny you just like that. They have no idea what they are doing when it come to charging leads. It's a $#*!ty company. I deleted mine. I hope you do too.

Let me go through the process as I see if from a recent computer help needed...
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5 people buy X# of Quotes to bid. (Cost the bidder $$)
Sometimes, not all quotes are looked at and Thumbtack says they refund the # of quote credits if the quote is not looked at, but lets get real... 5 Quotes get looked at, because that's what the customer will do... 1 bid is accepted... Profit for Thumbtack is 4 quotes based upon the non-wining bids, + 1 quote for the one that did win the bid... This sums up the amount you can lose if you don't win bids because you refuse to under price your services to win bids. It'd be cheaper for me to advertise in free places/spaces and pick the work I'll do. As a side note the 1st time I used it was a free try and someone needed a power supply for her laptop. Located one by phone at a nearby BestBuy and told her that was the fastest place to get one for cheap. Another happy customer. Didn't charge her one penny, didn't seem right.

Jeanne has done house sitting for me a couple of times. I find her to be honest and trustworthy. She sends me pictures and texts at each visit. She did have to meet a plumber there once to have a toilet fixed that kept running. I would recommend her for your house sitting. I found her thru a neighbor that used her for pet sitting and they were very pleased with the care of their animals as well. It's nice to have someone reliable ti watch after your home and communicates with you.

If I could, there would be no limit to the stars i would give for this company! Mr. Souza responded immediately to my request! Within a few minutes, I had the cost and an appointment which was also within a three day waiting period! His work is amazing! I highly recommend this company! Mary C

Jean was excellent. We saw immediate changes in our dogs behavior. I have owned dogs and horses my whole life and I watch Caesar Millan all the time but have not been able to put his methods into practice successfully on my own. Jean is able to see the problem and break it down so that it is understandable and doable. I highly recommend her.

I Hired a "Pro" through Thumbtack. The "Pro" turned out to be a scam artist who would take your deposit and disappear. Thumbtack does not check their pros and it is easy to for scammers to create fake positive reviews. Myself and another consumer posted a review on the "Pro" within minutes of each other, victims of the same scam. Thumbtack removed the"Pro" and the reviews, effectively hiding the evidence that it is happening there. Thumbtack is very effective at bringing consumers to scammers.