Kate S.’s Reviews of iTech Deals & more

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iTech Deals

Electronics

“STILL NO REPLACEMENT”

12/4/17

• Updated review

After posting this review, I received some attention from itechdeals and I was hoping they would resolve my issue and I could post a happy update. I shipped back my defective product and was told to notify them when it was received. It was received last Monday and on Wednesday - they sent me tracking information for my replacement. I was unable to track this (no Fedex Information) and then I was informed on Friday that the "tracking system" was broken. Here it is - Monday and I still have no tracking information for my replacement and no laptop. And no response from their support dept.

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“Terrible Customer Service!”

11/21/17

• Previous review

I am amazed to read these reviews about great customer service because I"m having the complete opposite problem! I purchased a refurbished Macbook Air less than 1 month ago and the battery is defective. I am trying to get this replaced/repaired and it has been impossible to contact anyone and I've been going back and forth for almost two weeks now. I finally have been issued a return label and told that I'll receive a refund - which is NOT what I wanted at all. I purchased this for my son for his 16th birthday. I wish they had a phone number that I could call on.

Thumbtack

Local Reviews

“Thumbtack used to be a great site and is now WAY over priced”

3/28/16

I'm a local DJ and I used to quote often on Thumbtack. I would perhaps book 1 out of every 12 events I quoted - which was okay. There are many HUGE DJ companies around my area that no doubt would quote on everything.
Now, Thumbtack have introduced a new pricing structure and basically now it costs about 7 credits to quote on any events where the price is $500 or more. It's literally costing a fortune to quote on jobs now and I've stopped quoting completely. It's a shame because I think Thumbtack had the right idea when they started out, but just go too greedy.