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thredUP

How would you rate thredUP?
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Illinois
3 reviews
0 helpful votes
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Great clothing option
August 6, 2016

Pictures completely represent what you get. Great option for clothing and accessories.

Date of experience: August 5, 2016
Illinois
1 review
0 helpful votes
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Great quality
August 7, 2016

Everything is very nice, exactly as represented and a wonderful value!

Date of experience: August 7, 2016
Ohio
1 review
0 helpful votes
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Highly Recommend thredUP
August 4, 2016

Received all that I ordered.
It was packed with care.
Thank you.

Date of experience: August 4, 2016
Texas
1 review
0 helpful votes
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Fast and accurate
August 4, 2020

I received my purchase so quickly and the clothing was in great condition!

Date of experience: August 4, 2020
thredUP -. thredUP Rep
over a year old

We're glad to hear that your order arrived fast and in great condition, Jess! We look forward to having you shop with us again!

Maryland
1 review
1 helpful vote
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I love this online consignment shop. It has great selection and beautiful pieces.

Date of experience: July 1, 2015
Massachusetts
1 review
0 helpful votes
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First box a hit
July 30, 2020

Pleased with colors, styles, and fit; kept nearly the whole box! Easy to return as well

Date of experience: July 30, 2020
thredUP -. thredUP Rep
over a year old

We are so happy to hear you enjoyed your Goody Box picks, Karen! We look forward to curating more boxes for you soon. :)

Illinois
1 review
0 helpful votes
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Exactly as pictured!
January 4, 2017

Great -- very cute packaging:)
Clothes look like new.

Date of experience: January 4, 2017
Indiana
1 review
0 helpful votes
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Love it
January 4, 2017

Love their items and low prices. Bought two pairs of shoes first under $30.

Date of experience: January 4, 2017
Kansas
1 review
0 helpful votes
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I can't rate the jeans, I've yet to receive them. Not impressed with shipping.

Date of experience: January 4, 2017
California
1 review
0 helpful votes
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User friendly site and good quality merchandise.
January 4, 2017

User friendly website and good quality merchandise.

Date of experience: January 4, 2017
Oregon
1 review
0 helpful votes
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Beautiful Buy!
August 4, 2016

Product purchased was in "like new" condition. Mega fast shipping! Great shopping experience!

Date of experience: August 3, 2016
Washington
1 review
0 helpful votes
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Very pleased :)
August 6, 2016

The sleeveless top I purchased is awesome. Almost like new, as described. I'm very pleased!

Date of experience: August 5, 2016
Alabama
1 review
0 helpful votes
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Excellent Customer Service
August 6, 2016

I had to return some items, the process was quick and easy!

Thank you ThredUP!

Date of experience: August 5, 2016
Colorado
2 reviews
0 helpful votes
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My order
January 16, 2016

I ordered a few shirts, and they were in good condition.

Date of experience: January 16, 2016
Michigan
1 review
0 helpful votes
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Great site
January 16, 2016

Good quality clothing and easy returns if not satisfied.

Date of experience: January 16, 2016
Florida
1 review
0 helpful votes
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Wonderful Service!
January 16, 2016

Could not be any happier with the service & purchases I've made!

Date of experience: January 16, 2016
New York
1 review
0 helpful votes
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Great experience
January 16, 2016

The customer service rep took care if my problem and in a very quick time

Date of experience: January 16, 2016
Alabama
1 review
0 helpful votes
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Great Value!
January 17, 2016

I love thredUp! They have such good quality clothing that won't break the bank!

Date of experience: January 17, 2016
New York
1 review
0 helpful votes
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Happy with Thred Up's Philosophy
January 16, 2016

Good customer service. Honest description of items. Great returns policies

Date of experience: January 16, 2016
West Virginia
1 review
0 helpful votes
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Pleased
January 16, 2016

The clothes I've received (women's and children's) are in better condition than I expected.

Date of experience: January 16, 2016

Overview

thredUP has a rating of 2.1 stars from 6,179 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with thredUP most frequently mention customer service, name brand and excellent condition. thredUP ranks 7th among Used Clothing sites.

service
793
value
832
shipping
794
returns
582
quality
737
This company does not typically respond to reviews
+442