Pictures completely represent what you get. Great option for clothing and accessories.
Everything is very nice, exactly as represented and a wonderful value!
Received all that I ordered.
It was packed with care.
Thank you.
I received my purchase so quickly and the clothing was in great condition!
I love this online consignment shop. It has great selection and beautiful pieces.
Pleased with colors, styles, and fit; kept nearly the whole box! Easy to return as well
We are so happy to hear you enjoyed your Goody Box picks, Karen! We look forward to curating more boxes for you soon. :)
Great -- very cute packaging:)
Clothes look like new.
I can't rate the jeans, I've yet to receive them. Not impressed with shipping.
User friendly website and good quality merchandise.
Product purchased was in "like new" condition. Mega fast shipping! Great shopping experience!
The sleeveless top I purchased is awesome. Almost like new, as described. I'm very pleased!
I had to return some items, the process was quick and easy!
Thank you ThredUP!
Good quality clothing and easy returns if not satisfied.
Could not be any happier with the service & purchases I've made!
The customer service rep took care if my problem and in a very quick time
I love thredUp! They have such good quality clothing that won't break the bank!
Good customer service. Honest description of items. Great returns policies
Answer: Don't bother. I got 80 cents for a whole bag of good condition name brand clothes.
Answer: I've actually emailed their customer service to show them how many negative reviews there were on this site and they did not care at all. They just quoted their policies. I'm sure they will go bankrupt soon enough...
Answer: 1% but they trash the expensive stuff (or am not sure what they do with it) and sell the cheap stuff. So i sent 2 bags with over 20 items, and got total 25$. I had antik batik dress, anthropologie clothes, jcrew, christian lacroix, etc. and they trashed the expensive (new condition) brand and listed cheap things. I will not send them stuff again, it was very hurtful.
Answer: Because they essentially steal your clothes and then sell them for a profit. You get hardly any payout, but they gladly take all your clothes and sell them for a big mark up.
Answer: Of course buyers are satisfied. They are getting other peoples' brand-name, like-new clothes that has been stolen by ThredUp. Buying from ThredUp just supports their dishonest and shady business practice.
Answer: I almost always sell on eBay first. Then when I don't feel like hanging on to the clothes any more and just want my closet space back and they have been on eBay for months, I will send to thredUP. I don't even send in that high end of items and I will usually get $16 and up per bag. So to me, it's a last resort, but I usually can expect something even if it's a little. I LOVE thredUP for buying. Use their upfront calculator to see what items they take. They will say 50 cents to 1.00 per item so it is not hidden info. There is always the return option where you can get your entire bag back for $12.99 as well. Everyone who has nice stuff they'd want back should opt for this method always.
Answer: They sent me an email and put the money on my thred up account so I can buy something. I was do disgusted I gave up on the whole thing
Answer: Because I sent in 575.00 worth of clothes and recieved 8.00 in credit, half of them had tags still on them and were high priced items. When I asked for proof why they did not take them in they said they had stains on them. I asked for pics because they were brand new, they squirted water on them and took a pic. It takes a couple months to even get your credit and when you buy womens clothes, half the time I was sent stained or childrens sized clothes, TWICE is a much better company.
Answer: Honestly this company is not choosing to accept a lot of product that could easily be listed. I have sent bags and bags, including valuable pieces... cashmere sweaters, high end items of considerable retail cost and relatively recently produced. When questioned I am given the response that the items were not in as good a shape as they wanted them to be. That their buyers should be able to buy perfect product. My take on this is... if it's a 200 dollar cashmere sweater and the purchase price is under 10 dollars, a few pills on the fabric should be a non issue! Period. I question what is going on, frankly, as many do. Too much disappears with no explanation, many bags go into complete reject status. I genuinely am concerned that there is a story here and may become apparent after a while. Only time will tell.
Answer: Not worth it unless you have stuff priced over $40 and can get 40%. There percentages are ridiculous for lower priced clothes. You can order return assurance for about $12 but be prepared to get a bag back with your items stuffed in like garbage. They do not even take the time to fold things nicely even though you pay for this service.
thredUP has a rating of 2.1 stars from 6,179 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with thredUP most frequently mention customer service, name brand and excellent condition. thredUP ranks 7th among Used Clothing sites.
We're glad to hear that your order arrived fast and in great condition, Jess! We look forward to having you shop with us again!