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The First Group

Overview

The First Group has a rating of 4.4 stars from 3,450 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The First Group most frequently mention customer service, dubai lifestyle and investment opportunities. The First Group ranks 3rd among Real Estate sites.

quality
144
This company responds to reviews on average within 8 days
+13
How would you rate The First Group?
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AE
1 review
0 helpful votes
Follow Gunston Q.
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I would like to thank you for the great attention I have received with the First Group since the beginning of communication with Malika, which was passion, calmness, and prioritizing the client satisfaction
All the arrangement done by Miss Malika were Punctual without neglecting the smallest details from organizing our arrival to scheduling all the activities with a way the least we can say about is professional, she was very special on her handling until our last minutes in Dubai

Date of experience: June 28, 2022
GB
1 review
3 helpful votes
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The phone discussion about options and available services and accommodations is different about site and profile options
It gave me Wyndham Dubai marina // Not available!
And this is not my deal with Mr Omar Hisham and Kitty

Date of experience: February 25, 2022
AE
1 review
0 helpful votes
Follow Khaled L.
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I like to mention that all here are reallt proffesional.
Showiong Dubai from tottally diffrent prespective.
All the thanks goes to Mostafa for making this trip scheduled.
Sure will come back, thank you all.

Date of experience: December 9, 2022
TFG D. The First Group Rep
over a year old

Dear Mr. Khaled,

Thank you for your review and feedback on the service you received.

We pride ourselves in delivering exceptional customer service; and it is gratifying to learn that you had a pleasant experience with Mostafa.

We look forward to welcoming you to Dubai again!

Warmest regards,
The First Group

AE
1 review
0 helpful votes
Follow Blanza W.
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Wyndham Marina, was on the best hotel I stayed in. Food, Room was fantastic. Also thank you to Ms Nour the Algerian receptionist. She was so accommodating. She gave us a free upgrade.

Date of experience: June 22, 2021
AE
1 review
0 helpful votes
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Overall experience with The Forst Group
April 26, 2024

It was great pleasure to get know about the First Group by representative Mohamed Baioumy and Aria company representatives especially Samir Darani who welcomed us and explained all terms and conditions.

Date of experience: April 16, 2024
AE
1 review
1 helpful vote
Follow Hyacinth G.
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We're almost concluding payment of our 2nd apartment with First Group. It hasn't been easy but with their push We're close to done. It's a great investment

Date of experience: May 10, 2021
GB
1 review
0 helpful votes
Follow Jagdish H.
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My flights are booked for 4th November and this is the preferred dates however not sure why its asking for alternative date.
Please book for Wyndham Dubai Marina arriving 4th November
Thanks Jagdish Manji

Date of experience: August 7, 2022
Senegal
1 review
0 helpful votes
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Dubai: where dreams and work become allies
April 5, 2025

I highly recommend The First Group to anyone who wants to visit Dubai for vacation or investment. Indeed, I had a great experience in Dubai in July 2024 thanks to The First Group travel offers. The visit to the TFG headquarters and the presentation of the project portfolio (Burj Khalifa, Sport city, El bacharai, ainsi que la Tour Ciel, le program aria vacations) was something impressive and unforgettable!

Date of experience: July 25, 2024
TFG D. The First Group Rep
1 month ago

Dear Mr. Ousmane,

Thank you for sharing your positive experience with us in Dubai! We're thrilled to hear that you had a wonderful time.

Warm regards,
The First Group

France
1 review
0 helpful votes
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Très bien
January 26, 2025
Updated review

Satisfait
Bon service,la conseillère est bien aimable.
Reservation faite.
Merci

Date of experience: January 16, 2025
TFG D. The First Group Rep
4 months ago

Cher M Adham,

Merci beaucoup pour vos commentaires. Nous sommes heureux d'apprendre que votre expérience a été globalement positive.

Cordialement,
The First Group


Regrettable
January 21, 2025
Previous review

في البداية تبدأ الحكاية بإصطياد الزبائن في المولات و عندما يرون انك جديد ثم تيدأ رحلة الترغيب المظلة ثم يغرونك برحلة منظمة
ثم تتكشف غلطتك
الفندق أقرب لثلاث نجوم من أربعة الحمامات صغيرة جدا لا تتسع الى أكثر من شخص بآم واحد لم ارى هذا في حياتي في فندق اربع نجوم ، الاكل متوسط و متكرر جدا
النظافة جيدة و العمال لطيفين.
انصح الابتعاد عن هذه المجموعة

Date of experience: February 11, 2025
Israel
1 review
0 helpful votes
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دبي جنة الله على الارض, الرجاء ان تبعثو لي تاكيد الحجز لاحجز التداكر

Date of experience: November 7, 2024
AE
1 review
0 helpful votes
Follow Anita J.
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The Holidays was unforgettable, we had a lot of fun with Sana, who arranged everything and took care of every details, our investment tor was so good and interesting we will be back soon to be a part of this amazing project CIEL

Date of experience: July 23, 2022
TFG D. The First Group Rep
over a year old

Dear Ms. Anita,

Thank you for your feedback. We are glad to hear that you have a wonderful expereience in Dubai.

We highly value our investor community and we couldn’t be more delighted to hear that you are considering to be a part of it as well.

We look forward to being at your service for years to come!

Warmest Regards,
The First Group

Canada
1 review
0 helpful votes
Follow Ibrahim H.
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During my visit to Dubai on March 2022 I met great people that I would like to meet again! I would like to mention that my reservation is been taken care by a very professional and great person Mr Yacine Oufriche, that I wish to meet for the first time during my coming visit on February 28,2023.
Best regards,
Ibrahim

Date of experience: January 18, 2023
TFG D. The First Group Rep
over a year old

Dear Mr.Ibrahim,

Thank you for your review and feedback on the service you received from Mr.Yacine. Our mission is to provide the best service to all our clients and we’re delighted we met your expectations.

We look forward to being at your service for years to come!

Kind Regards,
The First Group

AE
1 review
0 helpful votes
Follow Anayo F.
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Thank you to TFG to make my holidays unforgettable It was one of My best experiences Big thanks to Yacine from Dubai Lifestyle for all the assistance during our stay in The first collection Business bay was such a good Hotel

Date of experience: September 2, 2022
TFG D. The First Group Rep
over a year old

Dear Anayo,

Thank you so much for your feedback and sharing your positive experience with Mr. Yacine. We are glad to know that you enjoyed your stay at The First Collection, Business Bay.

We look forward to welcoming you again!

Warmest regards,
The First Group

AE
1 review
0 helpful votes
Follow Rostislav C.
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We were at the museum of the future and we were very lucky. It was unforgettable we took the last two thanks to Thierry. Thank you very much you are it worked better than our tour operators. THIERRY WE LOVE YOU :D

Date of experience: June 30, 2022
AE
1 review
0 helpful votes
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Mr Ricardo Salmon LED-******* a hotel guest stayed at Wyndham Dubai Marina and I've met him at our lounge to book some excursions as they are first time to visit Dubai and need more information of where to go and how to book, I've established a contact with Me Ricky and booked for him some excursions as well as I've arranged Yacht Cruise dinner for his wife's birthday and he was amazed and very satisfied of my overall arrangements,,
In addition I gave Mr Ricardo a brief of TGF profile and booked him an investment Tour at our office as a potential investor.

Mr Ricardo expressed his gratitude towards our services and he will absolutely recommend our company to his friends and family back home in USA.
Mohamed Hamouda.

Date of experience: March 15, 2022
TFG D. The First Group Rep
over a year old

Dear Mr. Hamouda,

Thank you for conveying the kind words from Mr. Ricardo!

Our team will be reaching out to him shortly.

Kindest regards,
The First Group

Portugal
1 review
0 helpful votes
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A very dissatisfied client
December 30, 2023

Everything was fine until we used the Dubai Lifestyle package we bought. Your after sale service was nothing but pathetic. Despite requesting on numerous times to have our activities booked beforehand, we were told we had to book upon arrival. It was all done last minute and due to the delay we could not take advantage of all activities. We travelled with a 3 year old child and i am 6 months pregnant. Everything was done last minute and i had to do all the chasing with your advisor Soumia every single day. She would not pick my calls or respond in a prompt manner. As we could not do the Safari or the Museum of the Future, we requested to change the activity. It was changed but to very low standard activities such as boat cruise. Boat was another pathetic experience. The boat itself was breaking apart, music system was not working well, food was so poor very few options and mostly indian. No quality whatsoever! When asked to change hotels, we were told there was no availability when in fact we visited the waterfront hotel and they said they could book us in! When asked her to book us a restaurant she told me to book it myself! Very very uncomfortable situation you guys have put us in. I could write a diary of issues we faced in Dubai.

Date of experience: December 23, 2023
AE
1 review
0 helpful votes
Follow Charles K.
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I trust TFG as a company is working diligent and honest. Since I and my wife purchased a hotel room, the company has honestly kept the promise and shared the rental income based on the agreement

The company has been good to my family and the TFG employees are so friendly and work in professional way

Big up!

Date of experience: April 16, 2021
Saudi Arabia
1 review
0 helpful votes
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………………………………………………………………………………………………………………………………. ممتاز

Date of experience: November 6, 2024
TFG D. The First Group Rep
6 months ago

Dear Mr. Badr,

Thank you for leaving us with a 5-star review! We value your feedback.

Warm regards,
The First Group

Bangladesh
1 review
0 helpful votes
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I'm amazed so many fall for these fairy tale investment returns they promise. The salesmen are so fake and two faced it's laughable. The presentation so unprofessional

Date of experience: January 20, 2024
AE
1 review
0 helpful votes
Follow William J.
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Mr. Matoug Ahmed CCT-******* he is an owner with TFG and stayed with us as DLE Personal Stay Upgrade. Mr Matoug and family were extremely satisfied of our services & assistance extended to them throughout their stay.

Mohamed Hamouda.

Date of experience: February 13, 2022