The First Group has a rating of 4.4 stars from 3,450 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The First Group most frequently mention customer service, dubai lifestyle and investment opportunities. The First Group ranks 3rd among Real Estate sites.
They know some tourists carry cash so they will try by all means to lure you into signing business deals, please don't they will come to you in very expensive cars and offer you gifts but there isn't any investment with these people, no travel packages RUN FOR YOUR LIFE. THEY will ask if its your first time in Dubai if yes they will reap you your hard earned money. I was fortunate enough to investigate about them and discovered they are pathetic thieves
Ils manquent d'informations pour choisir les hôtels, adresses, photos,...
التجربة جدا ممتازة مع التنوع في الخدمات والفنادق المختارة
شكرا لكم
عزيزي السيد حمد،
لقد سعدنا لسماع أنك قد جظيت بتجربة مثالية معنا في ذا فيرست جروب! شكرًا لمشاركتنا تعليقاتك الإيجابية.
نتطلع لخدمتك مرة أخرى قريبًا!
مع وافر الاحترام والتقدير،
ذا فيرست جروب
I am in contact with you before 11 days without any results until today. Because we were decided to travel at 14 oct.
My good experience was however marred by the refusal to drop me back at the hotel i had been picked if it wasn't for the intervention on someone at reception. They wanted to drop me at a metro station and i had neither a ticket for the Metro nor a visa card to pay for a taxi.
I also felt pushed to the limit to invest yet I was a first time visitor to Dubai, who wanted to enjoy my 60th birthday in Dubai
Dear Ronald,
Thank you for taking the time to share your feedback. We value your input and are eager to learn more. Please contact us at customer.support@thefirstgroup.com and provide the best time and number to reach you. We appreciate your honest review and we hope to provide you with a better experience moving forward.
Warm regards,
The First Group
Thanks,
Hope i get positive response for the dates required
My experience with Dubai Lifestyle TFG was a wonderful memory for my children and me we really enjoyed our stay The hotel chosen by Mr. Yacine who assisted us during our holidays was amazing, Thank you for everything
Dear Isaac,
Thank you for your feedback. We are glad to hear that you have a wonderful expereience as a Dubai Lifestyle member.
We hope to see you in Dubai again!
Kind Regards,
The First Group
Je pensais que je pouvais sans condition choisir l'hôtel Dubaï Marina clairement! Pas de mettre un classement. Il faut que ce soit Dubaï Marina… merci par avance! Sinon j'ajournerai l'expérience!
My first contact with TFG staff convinced me to sign up for the lifestyle experience. Mr Hamed Kandil and his senior manager Mr Bradley Magison were exceptional in explaining the details of the package and what I could expect. Mr Yacine from Dubai Lifestyle closely followed up on every request I made and made sure that any issues were resolved promptly.
My family truly enjoyed our stay in Dubai and we are looking forward to investing in one of your properties in the near future.
Our regards to all your team who made our stay exceptional.
Dear Kwadwo,
Thank you for your feedback. We are glad to hear that you had a wonderful experience in Dubai and with our team as well.
We highly value our investor community and we couldn’t be more delighted to hear that you are considering to be a part of it.
We look forward to being at your service for years to come!
Warmest Regards,
The First Group
STAY AWAY FROM THE FIRST GROUP!. We bought a hotel room in 2017 and one in 2019. Either one of them is finished and it doesnt look like they are interested in finishing them. The put 3-4 guys that every time i went to visit were "on a lunch break". So we traded in one of the hotel rooms for 2 finished ones. The 2 finished ones were was supposed to start paying at the end of July( 9 months after we bought them). We didnt get a payment or a report of how the hotels are doing. They say "soon" after the office will go over the reports. Dont hold your breath to get a payment.
Amazing amazing experience with first group i really enjoyed it thank you first group and special thanx to coordinator Somaya for our stay big respect for the first group we will do it again with you amazing
Experience
Dear Meriem,
Thank you for taking the time to write about your trip to Dubai as an exclusive member of Dubai Lifestyle Experience.
We're so glad to hear that you had such a wonderful time.
We look forward to welcoming you for many more years to come!
Kind regards,
The First Group
Hi Sana, We got back home safe, Was a great visit, thanks for making it happen, Hope we can meet next time, Let me know if any of these opportunities come up again,
I also have other colleagues that are interested after I I told them about it
Dear Ms. Anna,
Thank you for your feedback. We are glad to hear that you have a wonderful expereience as a Dubai Lifestyle member.
We hope to see you in Dubai again!
Kind Regards,
The First Group
The "just today" part doesn't really work, it can even alienate people.:)
We purchased 2 packages because they suited us.
I think it is advisable to send customers a "kit" with all the purchase data
Dear Rami,
Thank you for your feedback.
Customer satisfaction is our top priority and to ensure all our members have an unforgettable experience from beginning to end, your feedback will be taken into consideration.
We look forward to welcoming you to Dubai.
Safe travels,
The First Group
My experience from you guys from The first group marketing team is amazing, l love your energy, communication skill, so convincing and persuasive & excellent customer care it's a Thumbs up.
Good company. Great projects. Smart locations. Unfortunately very low return for investors with ROI > 25 years. Almost equals to bank interest (3 to 4% a year)
I started investment with them since 2015 paid over 66% and was promised returns after paying 30% yet till date no returns. They are sending me leetr that all my investments is gone!
Payment link facilitated prompt settlement. I had a minor issue with the postcode field which accepts only numeric characters whereas we use alphanumeric characters in my home country.
Dear Mr. Marco,
Thank you for your feedback.
Customer satisfaction is our top priority; and it’s always great to receive feedback like yours.
We look forward to welcoming you to Dubai.
Safe travels,
The First Group
This is our second experience with TFG Dubai Life Style, every time we enjoyed more than the previous one, Sana and Rachid was so nice, they were very helpful, we knew so many details about the investment, we already booked another package for my next trip.
Dear Mr. Jean,
Thank you for taking out the time to write a review. We are pleased to learn of your positive experience.
We couldn’t be more delighted to hear that you had a great time once again. We pride ourselves in delivering exceptional customer service; and it is gratifying to learn that you had such great interactions with our team members.
We look forward to welcoming you back to Dubai once again and will strive to make this trip better than the last one!
Safe Travels,
The First Group
My whole experience would have been as extremely enjoyable as the half end of the team tried to make it IF the first half of the team at the mall, at the airport had been CLEAR and totally transparent about what they were inviting me to. It seemed like they deliberately hid, avoided that!
Having worked for the company... I got to know some of the ins and outs of the company. My main concern would be that we were taught to sell the product using strong lies and manipulation towards potential investors. A lot of the reviews are within 2 years because during this time scale investors have not started to get their returns yet. With promised ROI of 5%+ many investors do get disappointed about the casual 2.5% ROI. IF YOU WANT TO INVEST YOUR MONEY IN DUBAI THINK TWICE BEFORE YOU INVEST IN #THEFIRSTGROUP. Good luck.
Answer: The company is in business to take your money and give you nothing in return. Stay away
Answer: Very frustrated. More than 5 years without any returns and unfinished hotels.
Answer: Hello! Thank you for your interest. We have a wide range of investment products, so if you could contact us at social@thefirstgroup.com we would arrange a free consultation with our specialist.
Answer: Hello! Thank you for your interest. We have a wide range of investment products, so if you could contact us at social@thefirstgroup.com we would arrange a free consultation with our specialist.
Answer: Hello! Thank you for your interest. We have a wide range of investment products, so if you could contact us at social@thefirstgroup.com we would arrange a free consultation with our specialist.
Answer: Hello, thank you for your interest. Could you send us an email to inquiry@thefirstgroup.com with your contact details and our consultant will get in touch with you and explain everything in details.
Answer: Seeing is believing, I never met an owner who shares this sentiment.
Answer: Hello, thank you for your question. We did not quite understand what exactly you are inquiring about, so please, email us on inquiry@thefirstgroup.com with your concerns. Thank you
Dear Tourist,
Thank you for sharing your thoughts about your interaction with us. We pride ourselves in delivering the highest standards of service to all our clients and take your feedback seriously. We would very much like to review your situation further at your earliest convenience.
Please contact us at customer.support@thefirstgroup.com and provide your best time and number to reach you.
Kind regards,
The First Group