Terry’s FloristReviews 355

Ordered due to " 25 years in business". Local my AZZ! You will receive,,,, when you call wondering where order is... an Asian with a script to read. This is a very Fraudulent place and can't understand why they are allowed to still do Business. WARNING, DON't USE THEM

Wish I read reviews before ordering. Prices werent 45% off if you called like their website says, was "local" supposed to be in Pittsbot NC and they add $18.99 serv fee-they cancelled my order via email, no phonecall. Horrible service if this is how they conduct their business. I took a chance using them and regret my decision. Wasnt able to reorder flowers from another florist because it was so late of a notification by them it gave me no time to order elsewhere-very upsetting!

Anyone have the owner of this business's name? I ordered a $300 flower arrangement for a funeral. Never received an invoice. I called 2 days before the funeral and provided the deceased's name and confirmed the delivery location and time. 2 days after the funeral I call Terry's and spoke to Ed and they had a supply problem and sent NOTHING! No call to make me aware so I could order something somewhere else. I'm disgusted.

I order flowers for my neighbor funereal, they never showed. Flowers showed the next day at the church, not what was ordered.or promised. When I called and final spoke with a manage (Jay) to express my dissatisfaction with what went on, the manager, hung up on me. They ruined the funereal for my neighbor's family and my family. If I could do it, I would give them a -negative 10 stars, Never, Never Never use this scam company.

Please do not waste your time or money on this place. I made an order a week before Mother's Day this year and at 4:45pm on the Friday before Mother's Day they sent me a text and cancelled my order. Very unprofessional. Sent a text really. I will never call them again. They don't deserve a 1 star.

I ordered 2 arrangements 2 weeks in advance for Mother's Day with a Saturday delivery. The day they were to have been delivered, I received a text that they could not fulfil the order due to a "technical issue". When I called I was told they were out of flowers, blaming their supplier. I was issued a refund, but even speaking with the shop, there was never an apology or "is there anything we can do to make it up?" VERY POOR CUSTOMER SERVICE. Don't trust them.

Cancelled my order the night before with no way to make it up for mothers day. Dont give them your money - they should be out of business.

Who sends a text to say they have cancelled the Mother's Day order at 3pm the day before Mother's Day, well Terrys Florist does and blamed it on a "technical glitch". Sorry not buying it and will never order through them again. Untrustworthy!

Save yourself the hassle of being let down after ordering from this company. We ordered Mother's Day flowers a week in advance from them, and they were scheduled to arrive that Saturday. After they didn't arrive Saturday, we spent 8 hours on the following Sunday trying to get in touch with them via phone call - No luck. We were finally able to get ahold of them on Monday, only for them to say "Oh, yeah. We canceled that order. Sorry." with NO NOTICE - No phone call, no email, no text message. Nothing - And they didn't even issue a refund to us. What an interesting and illegal way to run a business. When I asked what they would be doing to resolve the issue, they said "We're sorry, there's nothing that we can do since the order was canceled" when I wasn't the one who canceled the order. I asked to speak to a manager and the gentleman said "Sorry, there's no managers on site and we can't get ahold of them so that's not possible." He then just stopped speaking, went through 5 minutes of silence and him not responding to my questions, and then he hung up on me. Wish I could make this up. DO. NOT. DO. BUSINESS. WITH. THESE. PEOPLE.

They canceled my wife's Mother's day flowers delivery on the day they were supposed to be delivered. They had no remorse at all. DO NOT TRUST THIS COMPANY! Huge disappointment.

This is a SCAM company. Ordered flowers for Mother's Day and they were never delivered. They marketed themselves as a local florist and they are NOT local. I called at their first opening (they are closed on the weekend) on Monday morning and they let me know they had cancelled the order. I NEVER got an email telling me it was cancelled and I'm not even sure if I'll get a refund. Very agitated. DO NOT ORDER FROM HERE!

This company called me the day of delivery (5/13) to tell my they cannot deliver my order and had to cancel it because their "supplier" had an "issue" and that they had ZERO flowers to and ALL of their Mother's Day orders had to be cancelled. These pictures certaintly do not look like ZERO flowers. Absolute WORST florist and company stay away.

Called and placed an order after being referred to them by the church, assumed it was a local florist.
Placed order on 5/8/23 for delivery on 5/12/23 for a funeral on 5/13/23.
Received a text 10 minutes prior to the service on 5/13/23.

7+ hours and no response as to why it wasn't delivered on time, why I wasn't notified yesterday that it'd be an issue, given any options to substitute items if out of stock. Nothing, no other communication. When I call its just elevator music.

Ordered 3 weeks in advance for Mother's Day they cancelled day before. No apology or anything. Got some automated text. Let them go out of business w a rating of ones

I ordered flowers on Monday for Friday and they emailed me Friday at 615pm. This is probably my moms last moms day and she didn't get her flowers. They said do to supply shortages. They could of given me a chance to pick something else. She is out of stat in travel now. What a disappointment. I ordered from them because they are local and right down the street.So sad!

Expecting my delivery 5/12 for my mom at her work. I get a text message that same day at 2:30pm saying they never got the materials to make my order. Very unprofessional. Should've been contacted before the day of delivery.

I ordered my mom Mother's Day flowers to be delivered the Friday before, only to get a call the day of supposed delivery to be informed the order was cancelled due to a supply shortage. There was no offers of how to remedy they situation, just a cancelled order and an apology.

Terrible, avoid at all costs. They cancelled a mother's day order on the Fri. Prior offering only a refund and no other options. They are by no means a local florist. They have poor customer service and offer no assistance in their failure. They are a joke. Pay a little more with another delivery service and have peace of mind!