Overview
Terraboost Media has a rating of 4.5 stars from 316 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Terraboost Media most frequently mention customer service, great experience and art work. Terraboost Media ranks 5th among Marketing sites.
Using hand wipes 3 times per day has become like a ritual now that I take very seriously. After searching online for a reputable hand sanitizer brand I found Terraboost. There was a discount on the items I wanted so I decided to order. There was a slight delay with the order, but the communication was great so I wasn't worried. Fully recommend the quality of service and product to other buyers.
They lied to me to sign the contract, they gave me wrong dimentions, after I cancelled the contract they kept harracing me for 5 months. Today, 5 months later, I got an email that they will post generic advertisement under my name without my approval! Unbelievable
I use hand sanitizer regularly and am always on the hunt for a good deal from a top brand. Customer service is also important for me as I like dealing with the same company. Terraboost pleasantly surprised me with the quality of their high quality sanitizers and reliable customer service.
The customer service has been great. Thank you for your online service. I have tried other alternative services but none of them even come close to yours
Hi Ayabonga! Thank you for such an awesome review! Let us know if there is anything else we can do to be of service.
This company was hired in August of 2022 (estimated). Since then, I have dealt with my ad not being in the place it was supposed to be (hidden where I had sent 4 ppl to go find it at the mall), going back and forth for THREE months with an "artist" of theirs who clearly did not understand how to create an ad so I had to pay extra to get my own artist to help create the ad. I had the add moved and placed in a smaller location in another state and voiced my concern. The company then offered to add social media for free for a certain amount of months and I never received a specific form that I was told I would receive. Now they are charging me MORE ($400 a month) and I STILL HAVE NOT RECEIVED ANY CLIENTS FROM THEIR ADS and I have been paying them for 17 months and money is going down the drain and they don't want to take you out of the contract! DO NOT MAKE THE MISTAKE I DID! THEY ARE NOT WORTH IT! Organic marketing is much more worth your money and time!
It took some time to get it right but dealing with Tom was a good experience and he was always there for what I needed. I get people now sending me pictures of my kiosk when they are out shopping.
Hi Kristina, we appreciate you sharing your experience with us! We will make sure to share this with the Client Success Team to let them know to keep up the amazing work.
My real estate partner Grace Connors and I are so happy we choose to advertise our business on a Terraboost Kiosk and what better time than during the COVID Virus. Not only helping to get our brand out there but also for shoppers in the community to have the antibacterial wipes to use at their disposal and. The staff at Terraboost guided us to to put together the art work for the kiosk and we were given the location that we had asked for in our very own home town, in which we both shop weekly for our groceries. With this being said once a week while doing our shopping we were able to see that it was being kept up and always had wipes avaiable for the shoppers. A special shout out especially to Danny Dalenberg who was always attentive to getting back to us in a timely manner when we had questions or needed his advice.
Hi Kathy! It's always great to hear from someone who understands the importance of taking care of their community and building a strong local brand. Also wonderful to hear Danny and the rest of the Terraboost has been taking good care of you. I'll be sure to pass this along!
Four months in contract and sign has almost always been out if wipes, not displayed at all, covered or shared with competition. After many complaints nothing has changed and they will not refund us.
I like they take action right away, it make my task very easy too!, I hope to see the finish products quickly as well! So far I am happy to work with this company
Hi Vicky, we appreciate hearing about your experience, and especially how quick & easy the process has been for you. Please let us know if there's anything else we can do to assist!
Early in the game but so far no complaints! My sales rep was John Hunt and he was more than friendly and helpful. Looking forward to working with this group and getting GOOD results!
Thank you for your exceptional review, Jan. We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you!
Just waiting to trick you!
They take your money without offering what they say. Also the money will not be returned even though you are unhappy with them advertising.
- 1 STAR | Feedback
Hi Ana, I am so sorry you have been unhappy with your experience so far. Our goal is to ensure your advertisement is a huge success. Unfortunately, we can't find an account linked to "Ana D." in our system. Could you please email CSM@terraboost.com with your contact information so a Client Success Manager can get in touch with you? The Terraboost Team would like to resolve any issues you may have.
I just talked to Brandon and let him know about the mishap. I specifically wanted the San Roque CVS and I ended up with CVS downtown and it is just foot traffic and that is a waste of time and money.
Also I got on Nextdoor and let everyone in the San Roque area know that we had our Kiosk up and running down the street and of course it was not there.
Thanks,
Joan
Just started working with them and had to change my artwork at the last minute and they didn't skip a beat! Can't wait to see an increase in my business once the ad gets up this week!
Thank you for the wonderful feedback, Gayle! We take pride in knowing our clients are happy with their experience at Terraboost. Please let us know how we can be of assistance in the future!
This company offers amazing marketing tools for your business. Their communication and follow through has been exceptional. I will promote this company to all my colleagues.
We have been very happy with our kiosks with sanitizer dispenser at our local grocery store. So much so that we renew year after year. Who would have thought that especially during the last year that the importance of hand sanitizing would become essential to EveryBody! The exposure that we receive is evident by the clients and customers that mention that they "Saw us at the store!". We have always found the team at Terraboost Media to be responsive and patient as we sometimes overthink our advertising and they keep us right on track! Thank you Terraboost Media and especially Ryan P., Client Success Manager.
Hi Christina, thank you for taking the time to leave us a review. Sponsoring health and wellness during this time is extremely important, thank you for caring about your community!
This over priced marketing did absolutely nothing, then it was only for a year and now I am getting another bill from them and have sent the inquiry to the company as to why since the year was up months ago.
DO NOT USE THEM EVER!
I was contacted given the information and provided the timeline which was reasonable. I uploaded my head shot and QR code. Looking forward to the next step and seeing my advertisement in my local store soon. My first awareness of Terraboost was by a representative who was concise and able to catch my attention within the first minute of the call. For that reason I did not hang up on him and ultimately purchased the service. Since my decision each step of the process has been amazing. I look forward to seeing my sanitizer booth on display in my local store. Great job team!
The exposure was awesome and it was in a different light where it received much attention. I didn't receive a lot of clients but my name is out there, and they will remember it down the road
Hi MaryGayle, thank you for taking the time to leave us a review. Sponsoring health and wellness during this time is extremely important, thank you for caring about your community!
Working with them was a total nightmare. Bad customer support who do not get back to you when you ask questions and they behave as if you did not ask in the first place.
Hi there, Paul. I am so sorry for this experience you have had. Our team would like to make things right for you, however we aren't able to find your account and reach out. Could you please email the name of the company advertising and a good phone number to reach you at to CSM@terraboost.com? As soon as you provide that information, your Client Success Manager will be in touch with you and we will get this taken care of for you. Thank you!
So far my experience with signing up and onboarding gets a 5 start review. Nice to know that I have contacts and their direct line for questions... etc.
Business History
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Oliver! So glad you're getting good use out of the hand sanitizer wipes, it's very important to do these days as you know. Thank you for leaving us such a great review - please let us know if there is anything else we can do to be of service.