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Terraboost Media

Overview

Terraboost Media has a rating of 4.5 stars from 316 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Terraboost Media most frequently mention customer service, great experience and art work. Terraboost Media ranks 5th among Marketing sites.

service
70
value
69
quality
59
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Colorado
1 review
0 helpful votes
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So far so good
August 23, 2021

Onboarding rep was great in answering questions and waking me through everything that needed to be done. I'm looking forward to the mock up of my marketing product.

Date of experience: August 23, 2021
Turner R. Terraboost Media Rep
over a year old

We appreciate your review Michael! Thank you for taking the time to give us feedback and letting us know what has been going well.

California
1 review
0 helpful votes
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Amazing Rep
June 4, 2021

Brandan Neumann is an AMAZING rep. Had it not been for him I would have outsourced other venues. He is incredible. Wish we all could be so great. Thanks so much.

Date of experience: June 3, 2021
Texas
1 review
2 helpful votes
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PLEASE DON'T FALL VICTIM Terraboost media.
They came to my office 2018 several time to tell us they want to help us advertise. Finally we agreed with them December 2018 and I signed contract of 6 months. The agreement was $200 initial design and $200 per month for 6 months. They said they will start the advertisement in January 2019. They keep charging us without any advertisement and when I called them they said that they're running behind schedule. Finally I got fed up with them April 2019 after having paid them 4 months with no advertisement and I told them that I am no more
Interested.
I called my bank and they got my money back from them.
TERRABOOST now took me to collections claiming that I am owing them.
Please DON'T fall victim they are scammers

Date of experience: April 26, 2020
Connecticut
1 review
0 helpful votes
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Great Experience!
August 29, 2024

Quick & Easy, friendly, professional setup and implementation!

Date of experience: August 19, 2024
Florida
1 review
0 helpful votes
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Initial contact
July 12, 2021

Just started the process and so far everything is going smoothly. The agents have been very responsive and helpful. I'm looking forward to a long and terrific relationship.

Date of experience: July 12, 2021
Turner R. Terraboost Media Rep
over a year old

Hi Albert - Thank you for the exceptional review of our service. We look forward with working with you too!

New York
1 review
0 helpful votes
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I've been using Terramarket now for about 5months. We have a display at a local store and it's been giving us great results. The team was easy to work with and had a quick turn around.

Date of experience: May 1, 2020
Connecticut
2 reviews
0 helpful votes
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A Pleasure to Work With!
October 19, 2021

Terraboost Media made it easy for me to get my company's message out to the public. The process is streamlined and I was able to deal directly with their decision makers.

Date of experience: October 19, 2021
New York
1 review
0 helpful votes
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Excellent Service and Support!
November 19, 2021

I have to tell you, this is one of the smartest things I ever did for my business. I am a seasoned, well known Realtor in my area. And a seasoned Realtor knows that you do not just do one thing to market yourself. You must have several advertising resources. I signed up for the hand sanitizing kiosk in my local supermarket as a supplement to other marketing I do. While I was not expecting new business from it, I just wanted to keep myself visible and credible.
The response has been fantastic. My friends and members of the community would see it, take pictures of it and post it on their personal and community social media pages saying they saw me. They were actually promoting my marketing for me... I never asked them, completely unsolicited!
I have just renewed my contract and I am going to be submitting new artwork (you got to switch it up). People now expect to see me there.
As far as customer service goes, Tom Miller, my customer service rep is the BEST! He just worked with me, accommodated my requests to the best he could and he is just so pleasant to work with. It is people like him that make this company a pleasure to deal with. Thank you Tom!

Date of experience: November 18, 2021
North Carolina
1 review
0 helpful votes
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Good Communication
January 2, 2022

I've been impressed with their level of communication, addressing my concerns and questions, and their follow up. I look forward to the relationship and seeing how it will improve my business.

Date of experience: January 2, 2022
1 review
3 helpful votes
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These people promise increased sales. They make strategies, help with the implementation, and answer questions. But when it comes to the sales figures, the results are slim to none. Not Happy!

Date of experience: August 19, 2019
Myles B. Terraboost Media Rep
over a year old

Hi there, Patrick. I'm sorry for this experience you have had. Our client success team would like to make this right for you, but we are having trouble finding you in our system to reach out. Could you please email CSM@terraboost.com with the name of the company advertising and a good phone number to reach you at? Thank you and I apologize again for this.

Florida
1 review
0 helpful votes
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Home care Agency
October 4, 2021

I have to make numerous phone calls to get an update of the campaign. I am not happy with the whole process. A thumb up for the sale agent Mr. Friend.

Date of experience: October 4, 2021
Turner R. Terraboost Media Rep
over a year old

Hi Patricia, thank you for your understanding and honest review. We are always looking for ways to help our clients, even when the going gets tough. Please don't hesitate to reach out to csm@terraboost.biz if you need anything moving forward.

Florida
1 review
0 helpful votes
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Very Customer Focused
June 30, 2021

My experience with Terraboost has been very positive. If there were any issues, there response and corrections were extremely timely and fair. I would recommend their services in the future.

Date of experience: June 30, 2021
Turner R. Terraboost Media Rep
over a year old

Hi Victor, thank you for taking the time to leave us such an amazing review. We are glad that you are having a great experience with Terraboost!

Illinois
1 review
2 helpful votes
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0 stars
August 9, 2023

Terrabost Media turned out to be my biggest mistake that I have made. I have never been so harassed to give them money in my entire life. Basically it's in continue dispute and they are asking for so much more than I agreed in the contract. It's ridiculous! Absurd! I'm so disappointed and disgusted the way they do business!
They got me in a moment of weakness and I accepted their terms, however they added more money than I agreed to payed them.
I'm writing this review with the hope that someone might learn from my mistake and not giving them a chance.
I had to spend so many hours with them on the phone just so they can get their job right and for them just to take my money!
People always change in this company and there is always someone else that I spoke with in regards to my issues with different ideas on how much I should be charged. It turned out that I'm over paying for something that I didn't get anything in return! The advertisement turned out to be a scam!
Nothing else!
If you are thinking of getting the advertisement with Terrabost media think again! It's not effective and it doesn't work.
Terrabost media is just a bunch of harassers!
They should be ashamed of themselves.

Date of experience: July 10, 2023
Massachusetts
1 review
1 helpful vote
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Horrific customer service once they have your money!
September 20, 2021

I paid for a Kiosk in May, 2020 (PAID IN FULL, UP FRONT) then, had dozens of emails and phone calls between SEVERAL Terraboost employees who had NO IDEA what they were doing or saying. My Kiosk didn't get installed until November of 2020 because of the abundant Incompetence of just about every employee. It was like I was a Hamster in the wheel going nowhere. When it came time to renew for 2021 ANY reputable business would've given me a large reduction in price. There was no way they could've forgotten my experience. I still have dozens of emails sent i the 2020 transaction should anyone want to read them before making a commitment. I did receive a small discount, very small indeed. The only reason I renewed is COVID is real. I can't stress enough Terraboost is the most unprofessional companies I've EVER done business with!

Terraboost Media attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 21, 2021
California
1 review
0 helpful votes
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Bogus company
August 31, 2020

They take you check, promise the moon and deliver nothing. Cashed our check 2 months ago and then no contact.
Unable to contact anyone and no follow up with the client. DO NOT ADVERTISE WITH THIS COMPANY, STAY AWAY.

Date of experience: August 31, 2020
Myles B. Terraboost Media Rep
over a year old

Hi Gilbert, I apologize that you were not able to find our contact information and that no one had reached out to you about your ad in awhile. Please contact us at csm@terraboost.biz or direct message me here. Thank you.

Pennsylvania
1 review
0 helpful votes
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Awesome Service
January 18, 2022

Awesome service and easy to work with. I was contacted randomly by phone and was concerned, but after working with their team I realized this is as legit as it gets. Excited to see the results.

Date of experience: January 17, 2022
Michigan
1 review
0 helpful votes
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Onboarding Meeting with Brandon
August 30, 2021

My onboarding meeting to begin the art design went really smoothly. Brandon was professional, friendly, and explained the process and next steps clearly.

Date of experience: August 30, 2021
Turner R. Terraboost Media Rep
over a year old

Hi Debra, thank you for taking the time to leave us such an amazing review. We are glad that you are having a great experience with Terraboost!

Florida
1 review
0 helpful votes
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Just renewed my CVS kiosk campaign for another year. I had them design my art after giving some photos and suggestions and I think it turned out beautifully. There was a bit of a delay getting the kiosk installed last year, but it was Covid, so what wasn't delayed. I was extremely happy with the communication and process of developing and approving the artwork and Ryan, my sales rep has checked in with me several times over the past year to see how it was going and offer suggestions to help my exposure and brand awareness. I just renewed with him for another year. Having the same person as a rep over a year later is a miracle in itself. Saw some negative reviews complain about their kiosk not being located where it should in the store or wipes being empty, but that's the store's fault, not in Terraboost's control. Although Ryan is great and will contact the store and encourage them to put it where they should. All in all, I love this as a non-traditional marketing approach to keep my face out there and strengthen my brand awareness.

Date of experience: July 16, 2021
Turner R. Terraboost Media Rep
over a year old

Hi Jennifer! It's great to hear from someone who understands the importance of taking care of their community and building a strong local brand. Also wonderful to hear Ryan and the rest of the Terraboost has been taking good care of you. I'll be sure to pass this along!

California
1 review
0 helpful votes
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Very Satisfied with Terraboost
September 10, 2021

I have been with Terraboost since 2018, I am happy with the brand recognition it has brought me. Their reps are prompt and follow through on their service.

Date of experience: September 10, 2021
Turner R. Terraboost Media Rep
over a year old

Thank you for your exceptional review, Astha. We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you!

Pennsylvania
1 review
0 helpful votes
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Great Experience
January 21, 2022

Easy to work with, excellent customer service and follow up. I am looking forward to the final product, they made it so easy to get the art work completed.

Date of experience: January 21, 2022