Terraboost Media

I am very satisfied with my relationship with Terraboost Media LLC. The real estate artwork for the kiosks are excellent. The communication is really good, also. I would recommend Terraboos Media.

Although we had some glitches setting up the staff were always responsive and helpful and timing ended up being perfect for the campaign given the Covid Closures.

Terraboost Media was easy to work with, set up was simple and Ryan made it easy to understand how it works. I look forward to working with them for many years to come!

Terraboost helped me get the quality exposure I was looking for. I have got many compliments on the advertising they have provided for me. I would recommend them for anyone looking to advertise.

They did a great job positioning my ad and correcting anything I asked for. Ryan was great to work with.

Great opportunity to market your brand with several contacts daily. Having my brand on a cleaning station allows it to be seen by everyone coming in.

I signed a contract with Terraboost Media for advertising placement on a sanitizing wipe station at CVS in Centerville, Ohio. I was told that the display would appear in late July. Artwork was created and approved by me. Everyone was very easy to locate through the process. My rep, Chris Lent, would take my calls, or call me back quickly with answers I needed. However, today I went to check on my station, and found the station with no advertising on it. My company name isn't there and the station is dirty and covered with taped up notices. Hardly worth $5000. When I tried to call Chris, his voicemail no longer had his name, and he didn't answer. I then tried to contact ANYONE at Terraboost Media live, and was unable to reach anyone. I attempted to contact the designer that I worked with and was never able to enter an extension number. I did get an email from Chris stating that "he'd look into it". One day is enough time to determine where my ad is and why it isn't at CVS. Therefore, I'm writing this review at this time. Should I get resolution to my issue, I'll gladly update this review to reflect the fact that they are legitimate. At this point, I don't believe they're legitimate, and I'm quite sure I just got scammed out of $5000.

We are excited to get started with Terraboost. I just approved my art! Very nice experience! We cannot wait to see our kiosk in stores

I use to really like my campaign but now I paid for a campaign and it's not there.

I have been using Terraboost for about 3 years. They were great at the beginning, there were some issues in the beginning but no major issues.

I renewed my campaign Jan 2022 and paid a year in advanced. Around Feb 2022, I found my campaign was removed and replaced with a competitor. I had reached out to my sales rep at Terraboost and he said he would look into it. After a few months, I noticed it was still not there, I followed up and they said they would work on it. I had been in communications with them and just kept saying they were working on it.

Around late July 2022, the rep said they were changing from static campaigns to electronic campaigns. Which in my opinion is a big lost. With the static campaigns my campaign was up 25/7, with electronic campaigns, they cycle through with other advertisers. We would be paying the same amount. I said I never signed up for this but their manager, Bill Selling said they can make changes if the company chose to do so. I also had called the other advertisers on the campaigns at the same location, and they said they know nothing about their campaigns changing. Anyhow, I just wanted my campaign up. They promised it was getting installed within a couple weeks. It is now almost December 2022, nothing has been done and my campaign is still not up.

At this point, I am extremely upset, because I have been given the run around. Now, during the busiest time of the year at super markets, my campaign is not being utilized.

The product is great and definitely helped with neighborhood recognition but it definitely doesn't help if Terraboost cant even keep their promise with the product up.

I would be very cautious if you choose to hire this company. Follow ups is NOT good.

Note: if people see other reviews from me, it's because Terraboost had reached out, say they would fix it and ask me to remove my negative reviews. Terraboost really has a huge internal problem as no one seems to know what is going on.

I hate to post negative reviews but I feel I need to let others know the problems I've had with this company. The idea is this: use your logo and you will be seen in plain view in local drug stores. They never follow up to ask if the campaign is working, there's no ROI, and then they attempt to auto renew by charging your credit card. This product really doesn't work and the sales team seems like they just stepped of a used car lot. Pressure to buy, big promises and then you're stuck. No way would I recommend this company.

Here's a threatening message I received today from a client representative *. I actually have no ads up by the way and haven't a single person mention they say me on an ad in a drugstore.

Mon, Jul 6,2020 at 7:38 AM *

Melissa,

If those are your wishes, then I will abide by them. However, I do need to at least let you know the process of what is going to happen.

After non-payment for a certain amount of time, usually 2 months, a demand letter will be sent out. If still you choose for non-payment, your account will be sent to our 3rd-party collections agency.

I am here to answer any questions or concerns for you, so please reach out if I can assist you.

Then I received a demand letter from a collection agency. The problem behind this entire situation is that a slick talking advertising person convinced a very busy young doctor that they could help drive exposure to my office. I wanted said ad man out of my office so I could continue seeing patients. I signed his contract for the year and paid the whole amount up front by check. I never heard from him again. I also forgot about the whole campaign as there was t a single patient who noted an ad. Then he said I'm locked into another year simply because I auto renewed for an entire year. That's a scam.

Here's the letter from the collection agency.

*Personal information redacted by admin