website thubmnail of Teleflora

TelefloraReviews 729

2.1
How would you rate Teleflora?
grey star
grey star
grey star
grey star
grey star

Teleflora Reviews Summary

Teleflora has a rating of 2.1 stars from 729 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Teleflora most frequently mention customer service, next day and local florist. Teleflora ranks 18th among Flower Delivery sites.

service
184
value
175
shipping
155
returns
92
quality
157
Arizona
1 review
0 helpful votes
Follow Ashley B.
Unfollow Ashley B.
Send Message
Share Review
Report Review

So upset
May 30, 2020

I spent a lot of money and what I received was not anything remotely to what I ordered. This was for my sisters birthday and what I ordered was sentimental. I cannot give her this arrangement. I request a refund

Date of experience: May 30, 2020
New Jersey
1 review
0 helpful votes
Follow Lisa G.
Unfollow Lisa G.
Send Message
Share Review
Report Review

Ease
May 30, 2020

I was looking for a plant to send for a dear friend over the death of her husband during this Covid time with no service. I found just the right thing immediately in your site and looked no further.

Date of experience: May 30, 2020
California
1 review
20 helpful votes
Follow Kristin H.
Unfollow Kristin H.
Send Message
Share Review
Report Review

We placed an employee with a new firm and she was greeted on her first day with your lovely bouquet. As we are in CA and the gift was for an MN address, I had to rely on Teleflora to deliver something very special, site unseen.
They were absolutely beautiful and we received the following acknowledgment from our client,

"Just received the most beautiful flowers! They are an amazing addition to the office (and a conversation piece with everyone walking by) and a special reminder of how awesome it was to work with you.
Thanks for the flowers, and for everything throughout the process."

Date of experience: May 29, 2020
Massachusetts
1 review
1 helpful vote
Follow Judith B.
Unfollow Judith B.
Send Message
Share Review
Report Review

Flower order
May 29, 2020

It's terrible service. I paid an extra $15 to have my flowers delivered before 1:00 pm today, 5/29/20. It is now 2:12, and no flowers have been delivered. And I have received no calls saying it would be otherwise. I would give no stars, but I couldn't submit without giving at least one.

Date of experience: May 29, 2020
Virginia
1 review
1 helpful vote
Follow Hanna L.
Unfollow Hanna L.
Send Message
Share Review
Report Review

Very disappointed with this order. I ordered Deluxe size (their largest size), but the delivery was like the smallest one. Definitely can get the same at local floral shop for half of the price.

Date of experience: May 29, 2020
Texas
1 review
0 helpful votes
Follow Colleen B.
Unfollow Colleen B.
Send Message
Share Review
Report Review

So many beautiful flowers! It was hard to choose. Hope my friend likes her bouquet.

Had some difficulty with the website. Feedback sent.

Date of experience: May 29, 2020
New Jersey
1 review
0 helpful votes
Follow Bethany C.
Unfollow Bethany C.
Send Message
Share Review
Report Review

Easy and Great
May 28, 2020

I always use Teleflora for my flower delivery needs. The site is easy to use, they offer same-day delivery, and the rewards program is great. I always find I have rewards to redeem for discounts.

Date of experience: May 28, 2020
Florida
1 review
2 helpful votes
Follow Domenic R.
Unfollow Domenic R.
Send Message
Share Review
Report Review

I bought the flowers about a month prior and had them delivered. After 2/3 days they died I added photos, I'm sorry to say but I would like to speak to someone about this.

Date of experience: May 27, 2020
Texas
1 review
0 helpful votes
Follow Kris E.
Unfollow Kris E.
Send Message
Share Review
Report Review

Very happy!
May 26, 2020

I have ordered flowers for several of my family members and friends using Teleflora and have not been let down. Arrangements always look amazing! Highly recommend Teleflora!

Date of experience: May 26, 2020
Missouri
1 review
13 helpful votes
Follow Betsy D.
Unfollow Betsy D.
Send Message
Share Review
Report Review

Terrible! The flowers that were delivered were SO far from the flowers I selected and paid good money for. I paid over $100 for a nice looking, full (size Large) arrangement of mostly roses, and what was delivered was a scrawny bouquet with daisies and carnations. Talk about misusing the "some flowers may be replaced based on availability." If the bouquet you show is 90% roses, I definitely don't thing replacing them with 90% carnations is getting my money's worth. Will NOT use this company again.

Date of experience: May 26, 2020
Ohio
1 review
1 helpful vote
Follow Leah s.
Unfollow Leah s.
Send Message
Share Review
Report Review

Not worth it
May 24, 2020

I ordered flowers for my grandmother funeral. The funeral was Friday so I had them delivered Thursday. By Friday it had dead carnations on it and by Saturday the flowers on the side were dieing. I paid for the premium one and to be honest with what I paid I got ripped off, not to mention the $22.99 for them to be delivered to the funeral home. So in all just done buy flowers from this webpage, your just going to get ripped off. I understand were in a pandemic but it's still no reason to charge what they did. It's really sad that they take advantage of people when there family's pass.

Date of experience: May 24, 2020
Illinois
1 review
0 helpful votes
Follow Tony S.
Unfollow Tony S.
Send Message
Share Review
Report Review

I like the variety of flowers and prices available, the prompt delivery time, and the happy recipients who love what I send them.

Date of experience: May 22, 2020
Indiana
1 review
0 helpful votes
Follow Steven O.
Unfollow Steven O.
Send Message
Share Review
Report Review

Was looking fir daffodils and u were the only ones who had a nice arrangement, just joining they look as good as the photos

Date of experience: May 21, 2020
Madeline R.
Texas
1 review
0 helpful votes
Follow Madeline R.
Unfollow Madeline R.
Send Message
Share Review
Report Review

I ordered a display and upgraded it to an $80+ dollar version for my anniversary.
When it showed up it was only the standard size and displayed more of a one sided display than a360 display. It also contained only 5 flowers 3 peonies and 2 hydrangeas and a bit of greenery for $88 - not particularly impressed! Plus a notification of delivery showed up half an hour before they were actually delivered! Teleflora did refund $10 dollars apparently the difference between the two size displays - not really impressed . Won't bother again.

Date of experience: May 21, 2020
Colorado
1 review
0 helpful votes
Follow Nicky F.
Unfollow Nicky F.
Send Message
Share Review
Report Review

Easy to use!
May 21, 2020

Teleflora is so easy to use and prices are very reasonable. This is the 3rd time I have used them as I have been pleased with the speed to which they deliver.

Date of experience: May 21, 2020
New York
3 reviews
0 helpful votes
Follow Dianne H.
Unfollow Dianne H.
Send Message
Share Review
Report Review

Dlowers
May 21, 2020

The website is easy, went because of a groupon, there is a rather hefty service fee tacked on at the end, was a bit of a shock

Date of experience: May 20, 2020
Maryland
1 review
0 helpful votes
Follow Denise B.
Unfollow Denise B.
Send Message
Share Review
Report Review

The arrangement arrived 12 hours later than it should have, which I totally understand. But the arrangement looked awful, and I should have been notified if the correct flowers couldn't be provided.

I'm sorry, I won't order from you again, it's the second time this has happened.

Stay safe, I wish it could have been different.

Date of experience: May 19, 2020
Pennsylvania
1 review
1 helpful vote
Follow Christine M.
Unfollow Christine M.
Send Message
Share Review
Report Review

Unhappy
May 19, 2020

I ordered a specific arrangement because my sister loves roses and purple. The total was more than $90.00. It came in 3 sizes, and I ordered the largest arrangement. What she received was NOT a premium size and had no roses and about half of the flowers were purple. I emailed the company to complain and did not hear back. On the plus size the delivery went well. Overall I am very unhappy with this company. I've uploaded a picture of what I ordered and what she received.

Date of experience: May 19, 2020
Florida
1 review
0 helpful votes
Follow Linda C.
Unfollow Linda C.
Send Message
Share Review
Report Review

I'm nervous about my order now that I have read some of the reviews. Wish I read them before I ordered. We will see what happens on Friday May 22,2020. Today is Tuesday May 19,2020.

Date of experience: May 19, 2020
Illinois
1 review
0 helpful votes
Follow Jason R.
Unfollow Jason R.
Send Message
Share Review
Report Review

Teleflora
May 18, 2020

Nice selection of flowers, I've dealt with Teleflora for years because of convience and timely delivery

Date of experience: May 18, 2020

About the business

Flowers always hand-delivered by local florists make a perfect gift. Send fresh flowers online for any occasion this year and make loved ones smile.


teleflora.com
Founded in 1934
Los Angeles, CA, United States