Teleflora has a rating of 2.1 stars from 729 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Teleflora most frequently mention customer service, next day and local florist. Teleflora ranks 18th among Flower Delivery sites.
I spent a lot of money and what I received was not anything remotely to what I ordered. This was for my sisters birthday and what I ordered was sentimental. I cannot give her this arrangement. I request a refund
I was looking for a plant to send for a dear friend over the death of her husband during this Covid time with no service. I found just the right thing immediately in your site and looked no further.
We placed an employee with a new firm and she was greeted on her first day with your lovely bouquet. As we are in CA and the gift was for an MN address, I had to rely on Teleflora to deliver something very special, site unseen.
They were absolutely beautiful and we received the following acknowledgment from our client,
"Just received the most beautiful flowers! They are an amazing addition to the office (and a conversation piece with everyone walking by) and a special reminder of how awesome it was to work with you.
Thanks for the flowers, and for everything throughout the process."
It's terrible service. I paid an extra $15 to have my flowers delivered before 1:00 pm today, 5/29/20. It is now 2:12, and no flowers have been delivered. And I have received no calls saying it would be otherwise. I would give no stars, but I couldn't submit without giving at least one.
Very disappointed with this order. I ordered Deluxe size (their largest size), but the delivery was like the smallest one. Definitely can get the same at local floral shop for half of the price.
So many beautiful flowers! It was hard to choose. Hope my friend likes her bouquet.
Had some difficulty with the website. Feedback sent.
I always use Teleflora for my flower delivery needs. The site is easy to use, they offer same-day delivery, and the rewards program is great. I always find I have rewards to redeem for discounts.
I bought the flowers about a month prior and had them delivered. After 2/3 days they died I added photos, I'm sorry to say but I would like to speak to someone about this.
I have ordered flowers for several of my family members and friends using Teleflora and have not been let down. Arrangements always look amazing! Highly recommend Teleflora!
Terrible! The flowers that were delivered were SO far from the flowers I selected and paid good money for. I paid over $100 for a nice looking, full (size Large) arrangement of mostly roses, and what was delivered was a scrawny bouquet with daisies and carnations. Talk about misusing the "some flowers may be replaced based on availability." If the bouquet you show is 90% roses, I definitely don't thing replacing them with 90% carnations is getting my money's worth. Will NOT use this company again.
I ordered flowers for my grandmother funeral. The funeral was Friday so I had them delivered Thursday. By Friday it had dead carnations on it and by Saturday the flowers on the side were dieing. I paid for the premium one and to be honest with what I paid I got ripped off, not to mention the $22.99 for them to be delivered to the funeral home. So in all just done buy flowers from this webpage, your just going to get ripped off. I understand were in a pandemic but it's still no reason to charge what they did. It's really sad that they take advantage of people when there family's pass.
I like the variety of flowers and prices available, the prompt delivery time, and the happy recipients who love what I send them.
Was looking fir daffodils and u were the only ones who had a nice arrangement, just joining they look as good as the photos
I ordered a display and upgraded it to an $80+ dollar version for my anniversary.
When it showed up it was only the standard size and displayed more of a one sided display than a360 display. It also contained only 5 flowers 3 peonies and 2 hydrangeas and a bit of greenery for $88 - not particularly impressed! Plus a notification of delivery showed up half an hour before they were actually delivered! Teleflora did refund $10 dollars apparently the difference between the two size displays - not really impressed . Won't bother again.
Teleflora is so easy to use and prices are very reasonable. This is the 3rd time I have used them as I have been pleased with the speed to which they deliver.
The arrangement arrived 12 hours later than it should have, which I totally understand. But the arrangement looked awful, and I should have been notified if the correct flowers couldn't be provided.
I'm sorry, I won't order from you again, it's the second time this has happened.
Stay safe, I wish it could have been different.
I ordered a specific arrangement because my sister loves roses and purple. The total was more than $90.00. It came in 3 sizes, and I ordered the largest arrangement. What she received was NOT a premium size and had no roses and about half of the flowers were purple. I emailed the company to complain and did not hear back. On the plus size the delivery went well. Overall I am very unhappy with this company. I've uploaded a picture of what I ordered and what she received.
I'm nervous about my order now that I have read some of the reviews. Wish I read them before I ordered. We will see what happens on Friday May 22,2020. Today is Tuesday May 19,2020.
Answer: Since December I have been trying to use my floral Groupon I purchased. 3 different transactions have happened since then to try and use the Groupon and their company NEVER delivered any of the flowers. 3 different birthdays I missed and they even transferred me to a supervisor who then charged my account $90 when the order was only $25 after using my $40 Groupon... And after the $90 charge, STILL no flower delivery. I had to get my money back from Groupon because I am never using this company again. I think 3 different times for 3 different occasions is a good enough try to fix the issue I had. I've had hours of phone conversations with this company and it still hasn't ben fixed. Now they charged my account again WITH an uncharge and no delivery. BUYER BEWARE! This company is garbage
Answer: My experience with customer service was very good. They understood my complaint about the horrible mess the florist had sent. They offered me a new arrangement to be delivered or a partial refund. I am accepting a partial refund. My complaint about telefloral is the Florist they used. A totally incompetent floral business and should never be used again.
Answer: I was giving a Groupon and decided to give Teleflora a chance, I've heard of the name before so I THOUGHT it was a reliable company. WRONG on so many levels, the worse experience I've had with their customer service representatives.
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