TeespringReviews 2,170

When I finally got the product it was decent quality. March 9th (Sunday) I originally place my order and got notified that the expected arrival was between Mar 20th-24th. That was a little longer than I wanted, but given that it is custom printing I got it longer time. March 25th (Tuesday) - I reached out to customer support when there was no orders delivered and the tracking still showed them as "Printing". To which I got an auto reply saying someone would reach out within 24 hours. March 28th (Friday) - I still had not been contacted so I tried the online chat. The chat told me the products had been delivered when they had not even printed. Took me a while but I finally got to a real person (Jorge). Once I did he said they experienced an unexpectedly high volume of orders in late January which created a backlog. Jorge said they were "close to fully catching up on outstanding orders" and told me they could credit me back the amount I paid for shipping. At this point I granted more time. I could understand being behind temporarily and Jorge claimed they were close to being fully caught up on outstanding orders. April 25th (Friday) - I reached out again almost a month later because all of my order were still showing as "printing". I was connected with Alejandra who told me the orders were still in the process of being fulfilled. She gave me the option of cancelling the orders or adding them to a "priority tracker" I asked to be added to the priority tracker to see how long this took. She told me I would receive a new email with tracking information once these products finally shipped (no further tracking information was ever provided). May 7th (Wednesday) - I reached out again because I was still waiting, nothing had changed on the status and I had not received any additional communication. Alejandra replied and told me they didn't have an exact timeline but she would make sure to follow up on the progress. May 28th (Wednesday) - I sent an email at 9:32 a.m. saying I would like to cancel all of my outstanding orders since it had been almost 3 months since I placed the orders and I had received nothing. No response so I followed up at 1:41 p.m. asking to please get a response to my email. May 29th (Thursday) - Alejandra replied and said she submitted my cancellation request to the team in charge. Said the request might take 36-48 business hours (so over a week) to be responded to. She said she would be replying via email once it was complete and I would get a refund. June 3rd (Tuesday) - I reached out again because I had not heard anything back regarding my cancellation. June 6th (Friday) - I reached out again because I had not heard anything back regarding my cancellation. June 8th (Sunday) - Alejandra replied back saying she checked the status and my order was still in queue to be cancelled. She asked me to provide an additional 36 BUSINESS HOURS (Again almost another week) in order for it to be completed June 19th (Thursday) - I sent another email. Outlining in detail how long I have been waiting and how frustrated I had become with their company. I finally received my orders (without ever receiving the additional emails) at the week of July 1st. I can't give an exact date because I was not home and the packages were left sitting on my front porch. July 17th (Thursday) - I got an email from Bosco stating the orders couldn't be cancelled because according to their records they had already shipped. I can say with confidence this has been probably the worst online customer service experience I think I have ever had. And I also feel confident they ignored my cancellation request because they didn't want to refund the money for my product.

I ordered a hoodie on 12/28/24. I received that hoodie on 6/30/25, OVER 6 months from placing the order. I communicated with Teespring from late January forward trying to get updates and was told they were overwhelmed and working on the issue to get me my product ASAP but I could have a refund if I didn't want to wait. At first I waited because I really wanted this hoodie because I love the content creator I ordered from & the artwork. But as time dragged on, when I did start asking for a refund they ignored that request until over a month from when I first started saying I wanted a refund, my product shipped & then I had to wait i er two weeks for it to get to me. The artwork is great, but the hoodie is sized on the small side of expectation, the printing quality is middling, and the experience atrocious. I'll never order through TeeSpring again & I would never recommend anyone else do so either.

If you want to purchase or print something from Spring, don't count on it coming anytime soon. I have an online store and ordered tees for my subscribers in May, a month later, the items hadn't been printed yet. Customer service takes days to respond on top of this. This has been an issue for quite a while now. I chose Spring originally because of their seamless integration with apps such as Instagram and YouTube but it is such a pain now.

30 days behind on some stickers and shirts. I was finally given tracking for the stickers but they've sat for a week without moving since then. I will NEVER order from them again.'
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Tspring, fold it up and call it a wrap, you are a cancer to the industry. I hope you have a prop 95 warning lol.

I'd give them 0 stars or negative stars if I could. Absolutely horrible and completely unreliable. If you give them money for a product, kiss that money goodbye. You'll never get anything from them but lame excuses about production issues. I ordered on November 7, emailed them on December 30, on January 30 and again on March 20, and have received nothing but hollow promises. Save your money. Go somewhere else.

I have been waiting for an order fulfillment for 2.5 months now and all I receive is apologies and "lip service". This is a scam and I will never order from them again.

EVERYTHING about this company is inferior. Shipping, product, and customer service. One customer waited 7 months to get their product. I had to issue a refund. Another customer sent a pic of their shirt and the printing was TERRIBLE, it took that customer 3 months to get their product. Don't try to cancel. They will make it impossible. It's been two months and I have still have not been able to get my account deactivated or the domain transferred as requested..

Horrible, horrible company. Just search on Google and watch the hundreds of YouTube videos from creators who've been screwed over by these scammers—I'm one of them. I'm honestly shocked YouTube is still letting these con artists offer services. It's a disgrace

This company is a terrible company. I designed this for the loss of my brother and my sister in law got this version instead. Left is what I designed and right is what she got, remind you I lost my brother in a mass shooting. This was made in memory of him. How as a printing technician are you going to print the WRONG design and then say " eh, that's good enough" You had ONE JOB! She ordered five garments and ALL of them came out different. When my BF called, he basically was told to bleeping bad. What good customer service. ZERO STARS, DO NOT RECOMMEND.

I ordered a sweatshirt from Teespring and the one I got had what was clearly a misprint. The print was fuzzy and looked double-printed: not at all what was advertised. I requested a refund and didn't get a response for 7 business days. Finally, they said I could get a refund, so I confirmed that I wanted one. At the time of this writing, 19 business days since I sent that confirmation, I still haven't received a refund. This is among the worst experiences I've ever had with an online merchant. Stay away. They're basically con artists stealing your money. I lost over 40 bucks for nothing.

I have made designs about Mexican culture. And nothing on the designs have been copyrighted. However, every single time I make the design and launch the listing within 1/2 an hour, my listing is removed. It makes me wonder if Teespring has something against Mexico or Mexicans... food for thought. I'm currently looking for another site that doesn't have these biases

I am a vendor and used to use TeeSpring, I currenlty (today actually) recieved three designs from them that I was going to send out to my customers. One of them had a knife cut through the middle of the design, another had a yellow stain on the collar and the third one was actually surpringly fine. They also stole money from me when I was at checkout, saying that my discoutn code worked but then charged me the full amount anyway.
THIS SITE SUCKS DO EVERYTHING IN YOUR POWER TO STAY AWAY FROM TEESPRING!

I had an issue with product received and I contacted them and they immediately responded asking me what I would like instead and I replied back and received my new product within the month! I will definitely be ordering from them again! Great customer service with absolutely no hesitation!

I can't sell anything because they keep disabling my listing. For no reason. FIX YOUR WEBSITE. NOBODY LIKES YOU TEESPRING

Ordered a Hocking Hills T Shirt off their Spring website and they couldn't print it right 3 times. They are beyond incompetent. Then, even though the issue was never resolved, they just decided to ignore my further request for help. Avoid at all costs.

Had to exchange a tee-shirt gift for my husband and was so impressed with the help I received in customer chat. They were fast, helpful and it only took a few minutes. Also the shirt was very nice quality and arrived quite fast. I will order from them in the future.

HORRIBLE HORRIBLE HORRIBLE Customer Service! I began reaching out to "spring" about a typo in my description on my merch site September 12,2023 and Maria answered via their Zendesk. I continued to ask about "How to correct the typo in my description" throughout September. After several emails. Finally! I get a response from Maria asking me to send screen shot of what I was referring to. I did. Nothing. Radio silence. I sent out another email to Maria trying to figure out why is it taking more than a month to get the issue resolved. I was responded with send the link to my store. I did. Another two weeks went by without a solution. I began sending emails where I thought I would get some assistance to rectify something so minor. No. On October 19,2023 I requested for the cancellation of my site and to disengage completely from the Spring platform. Guess what? An immediate response to cancel my account. The Spring company customer service is the worse. My store never launched. I have been gravely inconvenienced getting my merch store up and running to begin raising money for soon to be college students. Never again

I wanted to order FCB merch, but couldn't believe when I heard that your company censors FREE SPEECH about "God's Army", "Q" and "Freedom" (Which promote Love & Unity worldwide) but apparently you informed FCB this goes against your community standards! You have no problem printing merch with SATANIC upside down crosses, BLM, ANTIFA & LGBTQ that certainly promotes violence, racism and pedophilia! GO WOKE GO BROKE! Your company won't be around much longer as the Silent Majority are NO LONGER SILENT! #WWG1WGA #NCSWIC

Twice so far in the month I have had a Teespring store I have had completely legal and uncontroversial designs removed over concerns about copyright issues-I think. All they do is say we have removed your design, and read this link (which doesn't work, btw) to "try and understand why." In both cases, I put EXACTLY the same design on Etsy, Teepublic, Redbubble and Zazzle in addition to Teespring, and in both cases Teespring was the ONLY one with a problem. It was some art that I got from Creative Fabrica that I pay for, and I even altered it. It is a waste of time to put any designs in my store when I have to deal with my totally legal, uncontroversial designs get removed WITHOUT discussion, incorrectly. I filed a counter-something or other over it, but if they screw me again, I will go elsewhere. Irritating waste of time.

Why did you remove FCB D3CODE's merchandise? What has happened to our country? It is nuts to ruin a business. Yours, primarily.