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Teespring Reviews Summary
The company, despite some positive feedback regarding product quality and efficient customer chat support, faces significant criticism primarily related to service delays, poor product quality, and inadequate customer support. Many customers report lengthy shipping times, unresponsive customer service, and issues with order accuracy, leading to frustration and dissatisfaction. Additionally, concerns about censorship and biases in product offerings have surfaced, alienating certain customer segments. Overall, the prevailing sentiment suggests a troubling reputation marked by reliability issues and a lack of effective communication, which undermines customer trust and loyalty.
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I've ordered several shirts from this site, and they have all exceeded my expectations. They wash up well, no fading, no shrinking, and the lettering and design does not peel, crack or fade. I love the sayings and artwork. I'll continue to use teespring for my tshirt shopping.
Love all my purchases. Quality is beyond belief. Delivery service is quick. Will order again in the future.
This company has great customer service. I recieved something that didnt fit, they immediatly sent me a different size, no questions asked. No hassle. I love my sweatshirts, i have several. I get lots of comments when i wear them. :)
My original order from Teespring had a couple of issues. I emailed my concerns to them and received a very prompt response from them. Francis quickly apologized and had me send photos the shirts. Again, a quick response and apology, followed by an immediate reorder. The replacements arrived without delay and are exactly what I wanted, very unique shirts with good quality, backed with excellent customer service.
I don't have a problem with Teespring.com or the cool shirt graphics. What I have a problem with is the thick, stiff quality of some of the shirts. Some are cardboard stiff hard cotton shirts that must be worn and washed a hundred times to soften up. That will wear the graphics out pretty fast. The description should include what type of material the shirt is made of. For the price being charged, a softer, ring spun cotton shirt could be made available. Just for the record, Hanes tagless shirts are very stiff.
So I accidently hit the go back button when ordering and I didn't even notice.
So I check my email the next day and seen I was charged for 2 shirts instead of one.
So I email them and tell them what happened.
They emailed me right back and say someone will be in contact within 24 hours but that orders can only be changed within 2 hours of ordering.
Well I wait but someone emailed me back about an hour later saying they are giving me a refund for the shirt I accidently ordered.
I AM VERY SATISIFED!
I HAVE ORDERED OTHER SHIRTS FROM THEM AND I HAVE ALSO BEEN VERY HAPPY WITH THEM!
THANKS TEESPRING!
I ordered a shirt over two months ago. The company will not provide a refund nor have they sent the shirt. I have attempted to call them during business hours and am directed to email contact only. The emails promise a shirt is on the way but when I purchased the shirt it was with the promise of 2 week delivery. Now 10 weeks later I am out of the money without product.
We apologize for any frustration, if you have not received your item by the estimated delivery date, we would be happy to offer a resolution! Please contact our Customer Support Team directly at http://teespring.force.com/NewCase?l=en_US
I was excited to use Teespring, but my sister ordered one of my designs and each of the 3 shirts she ordered arrived with various degrees of distortion. When they sent replacements, those shirts arrived in different colors with yet more distortion on the design. She now has multiple shirts for her kids, but not one has the correct shape of the design. Customer service hasn't been helpful to her as now they want her to pay to send the shirts back if she wants to receive a credit for the poorly printed shirts. As an artist, I know my customers are willing to pay a little more for a custom tshirt, but I will not sell my designs here anymore because I believe my customers deserve to receive the design they see online, and they should get a high quality product. They also shouldn't have to pay for Teespring's printing errors.
I love the teeshirt! Excellent design and great quality that matches the price. I would buy again. Only downfall is it took a long time to receive the shirt.
The shirt I ordered was a 2 xl men's shirts I got 2 xl women's shirts and the print was smaller than the pics online
We sincerely apologize that you have received an incorrect item and we are happy to offer you a resolution right away. Please contact our Customer Support team through the following site: http://teespring.force.com/NewCase?l=en_US Thank you.
I ordered 2 t-shirts. They were both true to size, and great quality. They arrived much quicker than I thought they would. Very happy and I will order again,
These people know what they are doing. Good innovative design, great material (fabric), and good packaging and fast delivery all work in concert to create a great business experience.
I still have not received my order. The time frame I was given has past weeks ago. I'm still waiting. My account has been charged, but nothing received yet. This needs to be resolved.
We sincerely apologize that you have not received your item and we would be happy to offer you a resolution! Please reach out to our Customer Support Team at http://teespring.force.com/NewCase?l=en_US Thank you.
For the cost the quality of the tee was poor. Shrank quite a bit and after the 1st washing began to pill. Not likely to make another purchase... would recommend you all regroup and think about a higher end tee - heavier weight quality tee. Maybe pre-washed / faded/ vintage..
We apologize that you were not happy with the quality of your item and we are happy to help. Please reach out to our Customer Support team directly through the following site: http://teespring.force.com/NewCase?l=en_US Thank you.
The people in the support center are really very helpful (in my particular case: Joebern). He really made me so easy the returning of one t-shirt and getting back another. He was very polite. CONGRATULATIONS!
The shirts were excellent quality, and the delivery was speedy. I wuld recommend this company very highly. Excellent!
LOVE my shirt and color is just what I was expecting. The material is soft and comfy! But size seems to run large. I ordered an XL because I like loose and comfy and this is for sure that! A bit too big - but I love it and will wear it. Just giving a heads up to those wanting a closer fit.
Love this company have ordered many shirts through them and very satisfied with everything we receive
The product I received is of great quality and exceeded my expectations. I will be ordering again in the future. Thank You. Michael T. Cincinnati Ohio
Best gift i ever received. I wear my shirt almost everyday i love how they honor our loved ones that have crossed over the shirts are great quality i feel my daddy every time i wear it i have even got one for a friend who lost her daddy too i would recommend this company to every one
From the business
Selling made simple. Teespring is end-to-end solution to create, sell and ship products online. We handle everything from storefront to supply chain. All you need are ideas.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're sorry to hear that you were unhappy with the fabric of the item that you have received and we're happy to help! Please reach out to our Customer Support Team directly through: http://teespring.force.com/NewCase?l=en_US Also, the fabric content of our items can be reviewed through the following site: http://answers.teespring.com/customer/portal/articles/1726001 Have a great day!